Audience
Companies and brands of all sizes that want to engage customers on social media
About Juphy
Social Inbox for Collaborative Teams. Manage all customer notifications and support requests in one place. Talk to your teammates over Juphy to deliver the fastest solution to your customers on all communication platforms. Your days of logging in and out, over and over again, are over! Manage all customer engagement in real time in one place, speeding up the customer support process. With a single click, quickly respond to direct messages, mentions, reviews and comments on Juphy's dashboard. The biggest problem that delays customer support is the poor internal communication. Communicating via email delays ticket resolution time by an average of 4 hours. Collaborate on tickets with a collaborative tool like Slack. Create your support team, set up permissions, assign and chat in real time on incoming messages or tickets.
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Supported Platforms:
Meta (Facebook, Instagram, and Threads), Google Business Profile, YouTube, Pinterest, Mastodon, X (formerly Twitter), Bluesky, TikTok, WhatsApp, and Telegram.
Key Features:
Post scheduling & publishing for streamlined content planning
Unified inbox to manage conversations, messages, and mentions across platforms
Social media analytics to gain valuable insights and optimize performance
Content calendar for visualizing and organizing posts effortlessly
Team collaboration tools to enhance workflow efficiency
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With AI-powered auto-moderation, spam and hate speech are removed instantly (even under ads) - protecting your brand and boosting ROI. Teams collaborate in one dashboard to manage messages, schedule and publish content, track performance, and generate executive-ready reports. Social CRM with built-in translation ensures personalized, multilingual support at scale. Secure access control, compliance with GDPR, and automation of repetitive tasks allow companies to serve more customers without expanding headcount.
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The support system for B2B companies. Allow your customers to get support wherever they'd like and enable multiple support tiers. Let AI draft support articles for you based on your issue resolutions. Use Triggers to codify business processes and workflows, and create Macros to streamline common responses. Broadcast new features, newsletters, and more to your customers and track engagement. A dedicated place to store, track, and organize all customer data. A shared view to give your stakeholders visibility into their team's active issues.
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Pricing
Starting Price:
$39 per month
Free Trial:
Free Trial available.
Integrations
No integrations listed.
Company Information
Juphy
Founded: 2018
Turkey
www.juphy.com
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Product Details
Platforms Supported
Cloud
Training
Documentation
Webinars
Support
24/7 Live Support
Juphy Frequently Asked Questions
Juphy Product Features
Social Media Management
Brand Tracking
Supported
Customer Engagement
Supported
Multi-Account Management
Supported
Multi-User Collaboration
Supported
Reporting/Analytics
Supported
Social Media Monitoring
Supported
Automated Publishing
Not Supported
Content Management
Not Supported
Post Scheduling
Not Supported
