Jet Call TrackerJet Interactive
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OrboxORBCOM
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Related Products
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About
Imagine taking a call on your mobile or desk phone and while asking the caller what their inquiry is about viewing exactly what advertising has driven the call you are on. Besides tracking what digital advertising works best you can also monitor calls from other sources of marketing such as email, automated marketing, social media, TV Radio and press, etc. Jet can track using traditional inbound numbers such as 13, 1300 and 1800 numbers along with Local numbers and Australian Mobile numbers. Jet finds that business within finance, auto, insurance and education generate the most calls. Businesses, where customers do a large level of researching online before calling but are ordering a complex product, tend to suit call tracking. While almost all businesses can take advantage of Call Tracking reporting some business types make greater advantage of its ability to tracking digital call generation.
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About
Simple to setup - Supports several phone models and multiple operators and it’s easily integrated to existent centrals. Easily manage all your phone communications – through an intuitive and nice platform. Route each incoming phone call to the right person/agent at the most appropriate time. Easily record, monitor and listen to all calls conducted by your operation via an intuitive online control panel. Allows you to create unlimited call routes, which you can easily manage in the back office. Customized messages for automatic attendance- setup by extension number, by time or by caller. Redirect incoming calls to predefined numbers and forward busy calls to your queue with the caller's information saved for reference. Conference calling is a powerful feature that can save you time and money when trying to connect 3 or more people.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies, users and anyone searching for a solution to track calls
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Audience
Companies searching for a powerful Call Center solution to improve customer service
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$25 per month
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationJet Interactive
Founded: 2006
Australia
www.jetinteractive.com.au/reporting/call-tracking/
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Company InformationORBCOM
Founded: 2002
Portugal
orbcom.pt/our-products/orbox/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Call Center Features
Blended Call Center
Not Supported
Call Logging
Not Supported
Call Recording
Not Supported
Call Scripting
Not Supported
Campaign Management
Not Supported
Database
Not Supported
Escalation Management
Not Supported
Inbound Call Center
Not Supported
IVR / Voice Recognition
Not Supported
Manual Dialer
Not Supported
Outbound Call Center
Not Supported
Predictive Dialer
Not Supported
Progressive Dialer
Not Supported
Queue Management
Not Supported
Real-time Chat
Supported
Reporting/Analytics
Supported
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Call Center Features
Blended Call Center
Not Supported
Call Logging
Not Supported
Call Recording
Supported
Call Scripting
Not Supported
Campaign Management
Not Supported
Database
Not Supported
Escalation Management
Not Supported
Inbound Call Center
Not Supported
IVR / Voice Recognition
Supported
Manual Dialer
Not Supported
Outbound Call Center
Not Supported
Predictive Dialer
Not Supported
Progressive Dialer
Not Supported
Queue Management
Supported
Real-time Chat
Not Supported
Reporting/Analytics
Supported
Business Phone Systems Features
Call Logging
Not Supported
Call Monitoring
Supported
Call Recording
Supported
Call Routing
Supported
Employee Directory
Not Supported
IVR / Voice Recognition
Supported
Mobile Access
Supported
Virtual Call Center
Not Supported
Web Conferencing
Not Supported
Business VoIP Features
Call Parking
Not Supported
Call Recording
Supported
Contact Management
Not Supported
Encryption
Not Supported
IVR / Voice Recognition
Supported
Ring Groups
Not Supported
SIP Trunking
Supported
Unified Communications
Not Supported
Voice Quality Enhancement
Not Supported
Unified Communications Features
Audio / Video Conferencing
Not Supported
Calendar Management
Not Supported
Call Recording
Supported
Call Routing
Supported
Chat / Messaging
Supported
Fax Management
Not Supported
File Sharing
Not Supported
Mobile Access
Supported
Multi-User Collaboration
Supported
Voice Mail
Supported
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Integrations
Descartes Fleet Performance Management
Not Supported
Google Data Studio
Supported
Microsoft Entra ID
Not Supported
MySQL
Not Supported
PostgreSQL
Not Supported
SQL Server
Not Supported
SQLite
Not Supported
Salesforce
Not Supported
Upaknee
Supported
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Integrations
Descartes Fleet Performance Management
Supported
Google Data Studio
Not Supported
Microsoft Entra ID
Supported
MySQL
Supported
PostgreSQL
Supported
SQL Server
Supported
SQLite
Supported
Salesforce
Supported
Upaknee
Not Supported
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