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About

JINGsocial is a complete marketing automation tool for your business. If you are a marketer or CRM manager, JINGsocial can support your customer engagement efforts throughout your customer‘s life cycle, from acquisition to conversion. JINGsocial can bind your customers or members to WeChat and create personalized engagement through your social channels. Our marketing suite helps you create campaigns, build customized chatbots and journeys and track and analyze customer behavior. The JINGdigital platform provides a set of powerful tools tailor-made for high ATV brands and B2B companies. Measure channel ROI more accurately than ever before so you can invest in the most effective channels with personalized lead nurturing. JINGsales is a social selling platform built within the WeChat and WeChat Work ecosystems. JINGconnect is an integration platform that connects your existing systems to your WeChat. JINGtrack is a web and mini-program solution to track customer behavior.

About

SaleSmartly is an AI-powered omnichannel customer communication platform that centralizes messaging, support, sales, and analytics. It connects channels like live chat, WhatsApp (including Business API), Facebook Messenger, Instagram, TikTok, Telegram, LINE, VKontakte, and WeChat into one unified dashboard. Features include automation of repetitive support tasks to reduce response times, workflow tools for routing and assigning messages internally, a shared customer database tracking interactions and browsing history, real-time translation to bridge language gaps, and dashboards to analyze metrics, trends, and channel/customer/channel-level performance. It supports templates and guided tools for ecommerce, B2B lead response, and personalized messaging. Security/privacy certifications are emphasized (ISO 27001, ISO 27701). SaleSmartly also offers collaboration features so teams can work together on customer conversations.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies interested in a powerful marketing automation, social selling, customer tracking, and integration platform

Audience

Ecommerce brands, SMBs, and customer support or sales teams wanting a tool to unify communications, automate repetitive tasks, improve response times, and get insight into cross-channel customer behavior

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$12.72 per month
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

JINGdigital
Founded: 2014
China
www.jingdigital.com/en/products/jingsocial/

Company Information

SaleSmartly
United States
www.salesmartly.com

Alternatives

Knight

Knight

Knight SaaS SCRM

Alternatives

Parllay

Parllay

Parllay China
Engati

Engati

Engati Technologies

Categories

Chatbot Supported
Social Selling Supported

Categories

Integrations

WeChat Supported
Facebook Messenger Not Supported
Instagram Not Supported
LINE Not Supported
Meta AI Not Supported
PartnerShare Not Supported
Telegram Not Supported
TikTok Not Supported
VK Not Supported
WhatsApp Not Supported

Integrations

WeChat Supported
Facebook Messenger Supported
Instagram Supported
LINE Supported
Meta AI Supported
PartnerShare Supported
Telegram Supported
TikTok Supported
VK Supported
WhatsApp Supported
Claim JINGdigital and update features and information
Claim JINGdigital and update features and information
Claim SaleSmartly and update features and information
Claim SaleSmartly and update features and information