Iperius RemoteEnter
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VikiDeskCruvigo
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Related Products
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About
Remote Desktop Software, for Remote Support, Remote Access, and Online Meetings.
Multi-platform software, avaible on Mac, Windows, Android and iOS.
Iperius Remote ensures fast and secure remote desktop connections. The software is convenient for both ITPROS and private individuals. Connect from any a PCs or Devices to another easily and stability. Iperius Remote allows connection over the internet.
Remote Support Software
Access the Servers and Computers of your customers and provide technical support in the easiest and most immediate way. You can connect multiple customers simultaneously in separate windows or have multiple operators access the same remote computer.
Secure Powerful Universal
Iperius Remote ensures the highest possible level of security with end-to-end encryption, compliant with HIPAA and GDPR standards.
The video transmission technology is among the most powerful available, with a frame rate of up to 60 FPS.
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About
VikiDesk is a Windows remote-support product for IT service providers and private PC users. It brings remote sessions, customer-device management, tickets and appointments into a central workspace, with file transfer and the ability to send text-based tasks to one or more PCs. Its Viki AI assistant can investigate reported issues and carry out permitted configuration, repair or update steps, then summarize what it observed. Device permissions and user or support authorization govern these actions. A customer module supports recurring service relationships, while a quick-support tool is designed for individual sessions. Private users can subscribe to PC assistance with human IT support when needed. Paid subscriptions are available with or without AI, and eligible plans include a five-day trial.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Not Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Not Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies seeking a solution to manage their remote operations
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Audience
IT service providers, managed service providers, small IT teams and private Windows users, primarily in Germany.
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
8,39€/month
Free Version
Supported
Free Trial
Supported
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Pricing
€29.99/month
Plans start at €29.99 per month and are available with or without AI. Eligible plans include a five-day trial.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationEnter
Founded: 1997
Italy
www.iperiusremote.com
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Company InformationCruvigo
Germany
vikidesk.de/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Remote Support Features
Diagnostic Tools
Supported
File Transfer
Supported
Live Chat
Not Supported
Real-time Chat
Supported
Remote Control
Supported
Screen Sharing
Supported
Session Recording
Supported
Session Transfer
Supported
Surveys & Feedback
Not Supported
Remote Desktop Features
Chat
Supported
Cross-Platform Access
Supported
File Transfer
Supported
Group View
Not Supported
Mobile Device Access
Supported
Multi Monitor Support
Supported
Record Remote Sessions
Supported
Remote Print
Supported
Remote Wake
Supported
User Management
Supported
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Integrations
No info available.
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Integrations
No info available.
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