VikiDesk

VikiDesk

Cruvigo
+
+

Related Products

  • ISL Light Remote Desktop
    1,598 Ratings
    Visit Website
  • ScreenMeet
    35 Ratings
    Visit Website
  • ManageEngine Endpoint Central
    3,347 Ratings
    Visit Website
  • NinjaOne
    6,065 Ratings
    Visit Website
  • Thinfinity Workspace
    16 Ratings
    Visit Website
  • SuperOps
    295 Ratings
    Visit Website
  • Splashtop Autonomous Endpoint Management
    402 Ratings
    Visit Website
  • SiteKiosk
    30 Ratings
    Visit Website
  • Securden Endpoint Privilege Manager
    7 Ratings
    Visit Website
  • DriveStrike
    25 Ratings
    Visit Website

About

Remote Desktop Software, for Remote Support, Remote Access, and Online Meetings. Multi-platform software, avaible on Mac, Windows, Android and iOS. Iperius Remote ensures fast and secure remote desktop connections. The software is convenient for both ITPROS and private individuals. Connect from any a PCs or Devices to another easily and stability. Iperius Remote allows connection over the internet. Remote Support Software Access the Servers and Computers of your customers and provide technical support in the easiest and most immediate way. You can connect multiple customers simultaneously in separate windows or have multiple operators access the same remote computer. Secure Powerful Universal Iperius Remote ensures the highest possible level of security with end-to-end encryption, compliant with HIPAA and GDPR standards. The video transmission technology is among the most powerful available, with a frame rate of up to 60 FPS.

About

VikiDesk is a Windows remote-support product for IT service providers and private PC users. It brings remote sessions, customer-device management, tickets and appointments into a central workspace, with file transfer and the ability to send text-based tasks to one or more PCs. Its Viki AI assistant can investigate reported issues and carry out permitted configuration, repair or update steps, then summarize what it observed. Device permissions and user or support authorization govern these actions. A customer module supports recurring service relationships, while a quick-support tool is designed for individual sessions. Private users can subscribe to PC assistance with human IT support when needed. Paid subscriptions are available with or without AI, and eligible plans include a five-day trial.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies seeking a solution to manage their remote operations

Audience

IT service providers, managed service providers, small IT teams and private Windows users, primarily in Germany.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

8,39€/month
Free Version Supported
Free Trial Supported

Pricing

€29.99/month
Plans start at €29.99 per month and are available with or without AI. Eligible plans include a five-day trial.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.0 / 5
support 3.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Speed of access to work, easy installation by any user, security of handling the app, alternative to other remote programs but with a friendly interface.

Cons

  • You can only send individual files, in the paid version I suppose you can send the folder or more complete.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Enter
Founded: 1997
Italy
www.iperiusremote.com

Company Information

Cruvigo
Germany
vikidesk.de/

Alternatives

Alternatives

Remote Utilities

Remote Utilities

Remote Utilities Pty (Cy) Ltd.
SecureDesk

SecureDesk

Rubix Technology
LiteManager

LiteManager

LiteManagerTeam
TSplus Remote Access

TSplus Remote Access

TSplus Group

Categories

Remote Desktop Supported
Remote Support Supported

Categories

Remote Support Supported

Remote Support Features

Diagnostic Tools Supported
File Transfer Supported
Live Chat Not Supported
Real-time Chat Supported
Remote Control Supported
Screen Sharing Supported
Session Recording Supported
Session Transfer Supported
Surveys & Feedback Not Supported

Remote Desktop Features

Chat Supported
Cross-Platform Access Supported
File Transfer Supported
Group View Not Supported
Mobile Device Access Supported
Multi Monitor Support Supported
Record Remote Sessions Supported
Remote Print Supported
Remote Wake Supported
User Management Supported

Integrations

No info available.

Integrations

No info available.
Claim Iperius Remote and update features and information
Claim Iperius Remote and update features and information
Claim VikiDesk and update features and information
Claim VikiDesk and update features and information