Invarosoft vs. Prodsight Comparison


Invarosoft	Prodsight Product Insight	+	+
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About Customer Experience Software Built for MSPs & IT Teams. Improve your CX, Productivity, Security & Communication by front-ending your PSA or ITSM tool with; Apps, Bots, Forms, Approvals, Sentiment Analysis, Push, Client Portal + more. Customize your App per client and increase customer satisfaction and NPS scores. It's one pane of glass customers love. Reduce support tickets by up to 10% with ITSupportBot™. Use our embedded 'Self-Service Bot' to stop unnecessary tickets and 'Smart Engineer Bot'. Improve engineer productivity by getting right ticket information the 1st time! Engineers are happier doing less admin. Get a powerful unique selling proposition that helps you deliver a remarkable experience, beat the competition and win more MRR deals.	About Deeply understand customer feedback across all channels - from support tickets to reviews. Combine your support tickets, reviews, surveys, NPS and other customer feedback into a single repository. Get each piece of feedback automatically analyzed for topics and sentiment based on your custom taxonomy. Get real-time insights around customer issues and requests and drive measurable improvements to your CX. Bring all your feedback to one easily accessible place from all your favorite tools. Analyze your support tickets, reviews, surveys and other customer feedback automatically. Prodsight automatically scans your conversations and surfaces the most important topics that you should be tracking. Our AI suggests topics such as pricing complaints, technical issues and cancellations. Create your own custom topics to track specific elements or features of your platform. Use sub-topics to drill-down into topics to identify underlying issues.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience MSPs and IT teams	Audience Leaders and managers of support, success, product and CX
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $189 per month Free Version Not Supported Free Trial Supported	Pricing $100 per month Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information Invarosoft Founded: 2017 United States www.invarosoft.com	Company Information Product Insight Founded: 2017 United Kingdom prodsight.com
Alternatives CloudRadial Azurative	Alternatives ClientZen
DeskDirector	Clientpulse
N-able MSP Manager N-able	Seven24
Startly Startly Labs	Klarion AI
GestorMSP View All	Caplena View All
Categories Customer Experience Supported MSP Supported	Categories Customer Experience Supported Customer Feedback Supported
	Customer Experience Features Action Management Not Supported Analytics Supported Customer Segmentation Supported Dashboard Supported Feedback Management Supported Knowledge Management Supported Multi-Channel Collection Supported Sentiment Analysis Supported Survey Management Not Supported Text Analysis Supported Trend Analysis Supported
Integrations AskNicely Not Supported Autotask PSA Supported ConnectWise PSA Supported Datto RMM Supported Formsite Not Supported Freshdesk Not Supported G2 Not Supported Google Sheets Not Supported Jotform Not Supported SatisMeter Not Supported Slack Not Supported Stackreaction Not Supported SurveyMonkey Not Supported TrustRadius Not Supported Trustpilot Not Supported Wise-Pay Supported Yelp Not Supported Zapier Not Supported vCIO Hero Supported Show More Integrations View All 11 Integrations	Integrations AskNicely Supported Autotask PSA Not Supported ConnectWise PSA Not Supported Datto RMM Not Supported Formsite Supported Freshdesk Supported G2 Supported Google Sheets Supported Jotform Supported SatisMeter Supported Slack Supported Stackreaction Supported SurveyMonkey Supported TrustRadius Supported Trustpilot Supported Wise-Pay Not Supported Yelp Supported Zapier Supported vCIO Hero Not Supported Show More Integrations View All 26 Integrations
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