Related Products
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About
Insightech provides digital teams with clear digital experience insights unhindered by sampled or incomplete data.
With Insightech you get all the tools to do thorough marketing reporting, page content analysis, conversion funnel optimisation and website re-platforming in one easy-to-install and run solution.
Also benefit from dedicated support, workshops and training to ensure continued success as you advance your organisation's experience analytics capability.
Dive deep into your raw data to discover and resolve payment issues, website bugs and coupon code errors with the following features:
- Session Replay
- Clickmaps
- Scrolling Heatmaps
- Form Analysis tools
- Conversion Funnels
- Marketing Analytics Dashboards
- Chrome extension plugin which turns your live website into an analytics dashboard
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About
Smartlook is a qualitative analytics solution for websites and mobile apps helping over 300,000 businesses of all sizes and industries answer the "whys" behind their users' actions. Eliminate the guesswork and discover real, actionable reasons.
With a unique feature set, Smartlook finally gives you a way to understand user behavior at the micro level. Always-on visitor recordings show you what every last visitor does on your website or app, while automatic event tracking lets you know how (and how often) your visitors do specific things. You can then build conversion funnels to see your conversion rates as well as uncover why people are churning. Heatmaps for websites give you mass data about where most people click, scroll, hover, and otherwise interact with your pages.
Ranked within the Top 100 Software Products in the 2019 G2 Crowd Awards, Smartlook services customers like O2, Miele, Hyundai, and Kiwi. It can also record games developed in the Unity engine.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Retail, Insurance, Financial Services, Banking
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Audience
Mobile & Web Developers, UX Designers, Digital Marketing, Analysts
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$10,000 per annum
Flexible pricing based on pageviews, data retention, data storage location and level of support. Please request a quote from our team to get an accurate custom estimate of cost.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$39 per month
Free package: 1,500 sessions/month
Startup package: $39/month for 5,000 sessions/month Business package: $95/month for 15,000 sessions/month Ultimate package: contact Smartlook for more pricing information
Free Version
Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationInsightech
Founded: 2019
Australia
www.insightech.com
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Company InformationSmartlook
Founded: 2016
Czech Republic
www.smartlook.com/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Web Analytics Features
Campaign Management
Not Supported
Conversion Tracking
Supported
Form Analytics
Supported
Goal Tracking
Not Supported
Keyword Tracking
Not Supported
Multiple Site Management
Supported
Pageview Tracking
Supported
Referral Source Tracking
Supported
Site Search Tracking
Supported
Time on Site Tracking
Supported
User Interaction Tracking
Supported
Digital Experience Platforms (DXP) Features
Alerts / Notifications
Supported
Auto-Tagging
Supported
Blogs
Not Supported
Calendar
Not Supported
Content Modeling
Not Supported
Digital Asset Management
Not Supported
File Sharing
Not Supported
Form Builder
Not Supported
Forums / Message Boards
Not Supported
Headless CMS
Not Supported
Knowledge Base
Not Supported
Performance Monitoring
Supported
Personalization / Segmentation
Supported
Reporting / Analytics
Supported
Surveys / Polls
Not Supported
Templates
Not Supported
User Management / Permissions
Not Supported
Version Control
Not Supported
Wiki
Not Supported
Workflow Management
Not Supported
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Web Analytics Features
Campaign Management
Not Supported
Conversion Tracking
Supported
Form Analytics
Not Supported
Goal Tracking
Supported
Keyword Tracking
Not Supported
Multiple Site Management
Supported
Pageview Tracking
Supported
Referral Source Tracking
Supported
Site Search Tracking
Supported
Time on Site Tracking
Supported
User Interaction Tracking
Supported
AB Testing Features
Audience Targeting
Not Supported
Campaign Segmentation
Not Supported
Funnel Analysis
Supported
Heatmaps
Supported
Landing Pages / Web Forms
Not Supported
Multivariate Testing
Not Supported
Split Testing
Not Supported
Statistical Relevance Analysis
Not Supported
Surveys
Not Supported
Test Scheduling
Not Supported
Visual Editor
Not Supported
Heatmap Features
Behavioral Mapping
Supported
Dashboard
Supported
Dynamic Maps
Not Supported
Element Analytics
Supported
Embeddable Maps
Not Supported
For Sales
Not Supported
For Science
Not Supported
Radial Mapping
Not Supported
Territorial Mapping
Not Supported
Website Analytics
Supported
Marketing Analytics Features
A/B Testing
Not Supported
Campaign Management
Not Supported
Channel Attribution
Supported
Customer Journey Mapping
Not Supported
Dashboard
Supported
Performance Metrics
Supported
Predictive Analytics
Not Supported
ROI Tracking
Not Supported
Social Media Metrics
Not Supported
Website Analytics
Supported
Mobile App Analytics Features
A/B Testing
Not Supported
Channel Attribution
Supported
Cohort Analysis
Supported
Funnel Analysis
Supported
In-App Events Tracking
Supported
Push Notifications
Not Supported
Retention Tracking
Not Supported
Revenue Tracking
Not Supported
Uninstall Tracking
Not Supported
Predictive Analytics Features
AI / Machine Learning
Not Supported
Benchmarking
Not Supported
Data Blending
Not Supported
Data Mining
Not Supported
Demand Forecasting
Not Supported
For Education
Not Supported
For Healthcare
Not Supported
Modeling & Simulation
Supported
Sentiment Analysis
Not Supported
Product Analytics Features
Attribution
Supported
Automatic Data Capture
Supported
Churn Reporting
Not Supported
Customer Feedback Collection
Supported
Customer Guidance
Not Supported
Customer Journey Analytics
Supported
Data Export
Supported
Data History Retention
Supported
Data Labeling
Not Supported
Product Engagement Scoring
Not Supported
Real-Time Data Analysis
Supported
Touchpoint Analytics
Supported
User Segmentation
Not Supported
Session Replay Features
Eye Tracking
Not Supported
Form Analytics
Not Supported
Heatmaps
Supported
Mouse Tracking
Supported
Optimization Tools
Not Supported
Session Recording
Supported
Surveys
Not Supported
User Experience Analysis
Supported
User Feedback
Not Supported
Visitor Segmentation
Not Supported
UX Features
Animation
Supported
For Mobile
Supported
For Websites
Supported
Heatmaps
Supported
Prototyping
Not Supported
Screen Activity Recording
Supported
Unmoderated Testing
Supported
Usability Testing
Supported
User Journeys
Supported
User Research
Supported
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Integrations
Google Analytics
Supported
Adobe Analytics
Supported
Adobe Target
Supported
Axis LMS
Not Supported
Clym
Not Supported
Google Analytics 360
Supported
Intercom
Not Supported
Kameleoon
Not Supported
Mixpanel
Not Supported
Nekton.ai
Not Supported
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Integrations
Google Analytics
Supported
Adobe Analytics
Not Supported
Adobe Target
Not Supported
Axis LMS
Supported
Clym
Supported
Google Analytics 360
Not Supported
Intercom
Supported
Kameleoon
Supported
Mixpanel
Supported
Nekton.ai
Supported
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