Audience

Media company or a digitally based business seeking to measure and optimize the entire customer experience

About Piano

The Piano platform consists of four integrated products.

Analytics
Piano Analytics is a data harvesting and analysis toolset. While Piano Analytics competes with other broad-based marketing and behavioral analytics tools, it excels in compliance-critical environments and differentiates itself with several unique capabilities and datasets.

Activation
Piano Activation includes Composer, the world’s most widely-deployed experience rules engine, and VX, our subscription commerce platform.

Audience
Our real-time customer data management system (CDP/DMP) enables sophisticated known and anonymous user segmentation as well as the output of customer segments to both Piano applications and external systems.

Amplifier
Our suite of audience development tools includes organic and paid social media campaign management, as well as newsletters and push notifications. It is designed to merchandise content that drives traffic to owned-and-operated digital properties.

Integrations

API:
Yes, Piano offers API access

Ratings/Reviews

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features 0.0 / 5
design 0.0 / 5
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Company Information

Piano
Founded: 2011
United States
piano.io

Videos and Screen Captures

Piano Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Support
Online

Piano Frequently Asked Questions

Q: What kinds of users and organization types does Piano work with?
Q: What languages does Piano support in their product?
Q: What other applications or services does Piano integrate with?
Q: Does Piano have an API?
Q: What type of training does Piano provide?

Piano Product Features

Content Creation

Content Planning Not Supported
Content Calendar Not Supported
Content Topic Research Not Supported
Collaboration Tools Not Supported
Visual Content Creation Not Supported
Written Content Creation Not Supported
Content Creator Marketplace Not Supported
User-Generated Content Not Supported
Content Curation Not Supported
Marketing Content Creation Not Supported
Create Reports Not Supported
Video Content Creation Not Supported
Quiz Creation Not Supported
Case Study Creation Not Supported
Sales Content Creation Not Supported
Advertising Content Creation Not Supported
Template Creation Not Supported

Content Marketing

Conversion Tracking Not Supported
Brand Management Not Supported
Editorial Calendar Not Supported
Categorization / Grouping Not Supported
Publish Scheduling Not Supported
Audience Targeting Not Supported
Distribution Management Not Supported
Multi-Channel Publishing Not Supported
Social Media Management Not Supported
SEO Management Not Supported
Campaign Management Not Supported
Video Management Not Supported

Customer Data Platforms (CDP)

Behavioral Analytics Not Supported
Campaign Management Not Supported
Customer Profiles Not Supported
Customer Segmentation Not Supported
Data Integration Not Supported
Data Matching Not Supported
GDPR Compliance Not Supported
Personalization Not Supported
Predictive Modeling Not Supported

Data Management Platforms (DMP)

Ad Network Integration Not Supported
Analytics / ROI Tracking Not Supported
Audience Targeting Not Supported
Behavioral Analytics Not Supported
Campaign Management Not Supported
Competitive Analysis Not Supported
CRM Not Supported
Customer Journey Mapping Not Supported
Data Capture / Transfer Not Supported
Data Visualization Not Supported
Data Classification Not Supported

Digital Experience Platforms (DXP)

User Management / Permissions Not Supported
Performance Monitoring Not Supported
Blogs Not Supported
Knowledge Base Not Supported
Wiki Not Supported
Forums / Message Boards Not Supported
Calendar Not Supported
Alerts / Notifications Not Supported
Surveys / Polls Not Supported
Workflow Management Not Supported
Content Modeling Not Supported
Digital Asset Management Not Supported
Version Control Not Supported
Auto-Tagging Not Supported
File Sharing Not Supported
Templates Not Supported
Personalization / Segmentation Not Supported
Headless CMS Not Supported
Reporting / Analytics Not Supported
Form Builder Not Supported

Marketing Analytics

A/B Testing Not Supported
Campaign Management Not Supported
Channel Attribution Not Supported
Customer Journey Mapping Not Supported
Dashboard Not Supported
Performance Metrics Not Supported
Predictive Analytics Not Supported
ROI Tracking Not Supported
Social Media Metrics Not Supported
Website Analytics Not Supported

Personalization

Recommendation Engine Not Supported
Website Personalization Not Supported
Abandoned Cart Saver Not Supported
Contextual Targeting Not Supported
Experience Management Not Supported
Campaign Segmentation Not Supported
Behavioral Targeting Not Supported
Account Based Marketing Not Supported
A/B Testing Not Supported
Content Analytics Not Supported
Customer Profiles Not Supported

Social Media Marketing

Conversion Tracking Not Supported
Customer Targeting Not Supported
Contact Management Not Supported
Keyword Filtering Not Supported
Analytics Not Supported
Automated Publishing Not Supported
Multi-Account Management Not Supported
Content Management Not Supported
Post Scheduling Not Supported

Subscription Management

Cancellation Management Not Supported
Dunning Management Not Supported
Product Catalog Not Supported
Revenue Recognition Not Supported
Self Service Portal Not Supported
Tax Management Not Supported
Usage Tracking/Analytics Not Supported
Discount / Coupon Management Not Supported
Enrollment Management Not Supported
Recurring Billing Not Supported
Revenue Recovery Tools Not Supported
Subscription Plan Management Not Supported
Trial Management Not Supported

Web Analytics

Conversion Tracking Not Supported
Referral Source Tracking Not Supported
Multiple Site Management Not Supported
User Interaction Tracking Not Supported
Campaign Management Not Supported
Keyword Tracking Not Supported
Time on Site Tracking Not Supported
Pageview Tracking Not Supported
Site Search Tracking Not Supported
Goal Tracking Not Supported
Form Analytics Not Supported