InboxfulBokha
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TeletypeTeletype App
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Related Products
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About
Inboxful is an Arabic- and English-language CRM for customer service teams in Egypt and the Gulf, available in desktop, tablet and mobile browsers. It brings customer conversations, history, cases and callbacks into one workspace, with one responsible agent per conversation. Optional connections include WhatsApp, Facebook, Instagram, Telegram, email, website chat and SMS, subject to scope, setup and approvals; SMS requires provider integration and testing. Teams can use reply shortcuts, saved views, quality scoring, customer surveys, reports and Excel or CSV exports. The AI assistant summarizes conversations and drafts replies for human review and sending; a chatbot can use approved answers with optional automatic replies. Configured read-only ERP lookups bring customer and order information beside conversations. In-app hotline calling requires configuration and trial calls at the customer site. Role-based access, branding and in-app guides support daily work.
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About
Teletype is an omnichannel customer communication platform that brings all your messengers, social media, email, and website chat into a single workspace.
Manage conversations from WhatsApp, Telegram, Instagram Direct, Facebook, Viber, email, and website chat — all in one panel. Every customer gets a unified profile with full conversation history, contact details, and visit data.
Built-in tools include a mini-CRM, smart request routing, operator performance analytics, AI assistants, reply templates, and broadcast messaging via Teletype Sender.
Native integrations integrations with popular CRMs, telephony, analytics and automation services, plus an open public API for custom scenarios. Several integrations are available for free.
1000+ companies and 4500+ operators use Teletype to handle 350M+ messages. Setup takes 15 minutes.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Customer service teams in Egypt and the Gulf managing Arabic and English enquiries across social messaging channels.
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Audience
Online stores
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$100 per month
Outside Egypt: Team USD 100 monthly and USD 400 setup; Professional USD 200 monthly and USD 800 setup; Contact Center USD 300 monthly and USD 1200 setup. Egyptian pricing is quoted separately.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$18/month
Flexible modular pricing — pay only for the channels and features your team actually needs.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationBokha
Egypt
inboxful.net
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Company InformationTeletype App
Founded: 2018
Russia
teletype.app
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Service Features
Alerts / Escalation
Not Supported
Appointment Management
Not Supported
Call Center Management
Supported
Email Management
Not Supported
Knowledge Base
Not Supported
Live Chat
Not Supported
Performance Metrics
Supported
Queue Management
Not Supported
Self Service Portal
Not Supported
Social Media Integration
Supported
Surveys & Feedback
Supported
Virtual Assistant
Supported
Workflow Management
Not Supported
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Customer Communications Management Features
Batch Communications
Supported
Chat / Messaging
Supported
Content Management
Not Supported
Email Distribution
Supported
Interactive Content
Not Supported
Multi-Channel Communications
Supported
On-Demand Communications
Supported
Personalization
Supported
Print Management
Not Supported
Template Management
Supported
Video Content
Not Supported
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Integrations
Instagram
Supported
WhatsApp
Supported
Bitrix24
Not Supported
Facebook
Not Supported
Facebook Messenger
Supported
Kommo
Not Supported
Telegram
Not Supported
Viber
Not Supported
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Integrations
Instagram
Supported
WhatsApp
Supported
Bitrix24
Supported
Facebook
Supported
Facebook Messenger
Not Supported
Kommo
Supported
Telegram
Supported
Viber
Supported
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