InboxfulBokha
|
Intrawebix CRMIntrawebix SRL
|
|||||
Related Products
|
||||||
About
Inboxful is an Arabic- and English-language CRM for customer service teams in Egypt and the Gulf, available in desktop, tablet and mobile browsers. It brings customer conversations, history, cases and callbacks into one workspace, with one responsible agent per conversation. Optional connections include WhatsApp, Facebook, Instagram, Telegram, email, website chat and SMS, subject to scope, setup and approvals; SMS requires provider integration and testing. Teams can use reply shortcuts, saved views, quality scoring, customer surveys, reports and Excel or CSV exports. The AI assistant summarizes conversations and drafts replies for human review and sending; a chatbot can use approved answers with optional automatic replies. Configured read-only ERP lookups bring customer and order information beside conversations. In-app hotline calling requires configuration and trial calls at the customer site. Role-based access, branding and in-app guides support daily work.
|
About
Intrawebix CRM is a browser-based CRM for small and midsize businesses that sell and support customers through messengers, email and phone. A shared inbox connects WhatsApp, Telegram, Instagram, Messenger, Viber, email and website chat, and every conversation can become a lead. Teams manage leads, contacts and deals in a Kanban pipeline with lead scoring, forecasts and reports, and build chatbots, web forms, booking pages, email campaigns and automations. AI suggests and translates replies, summarizes conversations, and an AI voice agent answers calls and books appointments. Quotes are signed online, then invoiced; it also covers contracts, helpdesk tickets, a knowledge base, a customer portal, a REST API and webhooks. Interface in English, Romanian and Russian; data hosted in the EU. Pricing is per company, not per user, with a free plan and a 30-day trial. Agencies and IT consultants can join the partner program through the "Become a partner" link on our website.
|
|||||
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
|||||
Audience
Customer service teams in Egypt and the Gulf managing Arabic and English enquiries across social messaging channels.
|
Audience
Small and medium businesses with sales, customer support and service teams.
|
|||||
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
|
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
|
|||||
API
Offers API
Not Supported
|
API
Offers API
Supported
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
$100 per month
Outside Egypt: Team USD 100 monthly and USD 400 setup; Professional USD 200 monthly and USD 800 setup; Contact Center USD 300 monthly and USD 1200 setup. Egyptian pricing is quoted separately.
Free Version
Not Supported
Free Trial
Not Supported
|
Pricing
€19/month/company
Flat price per company, not per user. Free plan: 1 user, 1,000 records. Start: €19/month (up to 3 users). Business: €49/month (up to 10 users). Pro: €99/month (up to 25 users). Pro 50: €159/month (up to 50 users). Quarterly and annual billing at lower rates (annual: €205 / €529 / €1,069 / €1,717). 30-day free trial on the top plan, no card required.
Free Version
Supported
Free Trial
Supported
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
|
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
|
|||||
Company InformationBokha
Egypt
inboxful.net
|
Company InformationIntrawebix SRL
Founded: 2025
Moldova
crm.intrawebix.com/en
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
Categories |
Categories |
|||||
Customer Service Features
Alerts / Escalation
Not Supported
Appointment Management
Not Supported
Call Center Management
Supported
Email Management
Not Supported
Knowledge Base
Not Supported
Live Chat
Not Supported
Performance Metrics
Supported
Queue Management
Not Supported
Self Service Portal
Not Supported
Social Media Integration
Supported
Surveys & Feedback
Supported
Virtual Assistant
Supported
Workflow Management
Not Supported
|
CRM Features
Calendar/Reminder System
Supported
Call Logging
Supported
Document Storage
Supported
Email Marketing
Supported
Internal Chat Integration
Not Supported
Lead Scoring
Supported
Marketing Automation Integration
Supported
Mobile Access
Supported
Quotes / Proposals
Supported
Segmentation
Supported
Social Media Integration
Supported
Task Management
Supported
Territory Management
Not Supported
|
|||||
Integrations
Facebook Messenger
Supported
Instagram
Supported
WhatsApp
Supported
Google Calendar
Not Supported
Microsoft Outlook
Not Supported
QuickBooks Online
Not Supported
Telegram
Not Supported
Viber
Not Supported
WooCommerce
Not Supported
WordPress
Not Supported
|
Integrations
Facebook Messenger
Supported
Instagram
Supported
WhatsApp
Supported
Google Calendar
Supported
Microsoft Outlook
Supported
QuickBooks Online
Supported
Telegram
Supported
Viber
Supported
WooCommerce
Supported
WordPress
Supported
|
|||||
|
|
|