IXACT Contact

IXACT Contact

Elm Street Technology
easiware

easiware

Easiware
+
+

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About

IXACT Contact is an easy-to-use real estate CRM that gives you all the tools you need to manage your contact information, keep in touch communications, active business, and online presence. All in a single, easy-to-use solution. With our unique marketing automation and content, IXACT Contact helps you become the real estate professional that past clients never forget and prospects choose to work with. Agents who use IXACT Contact see an average increase in their GCI of 55%.

About

Become a love brand. Personalize your Customer Relations. An all-in-one platform with expert support to engage your customers and simplify your Customer Services and Marketing teams’ daily work load. Omnichannel solution for customer interaction management The future belongs to love brands, those that exist and those to become. We help them personalize customer relationship and provide a special touch to make them stand out. Each customer is a puzzle for your teams to solve. Piece together their profile in a blink!

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Realtors, Teams, Brokerages, and Associations

Audience

Mid-sized to large companies with over 10 customer service team members

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.8 / 5
ease 4.5 / 5
features 4.6 / 5
design 4.4 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • The CRM is easy to set up easy to use, works with Zapier too with Facebook leads. Easy drip emails.
  • This program offers great tools for realtors to use to improve their CRM. Immediate customer contact.
  • The user interface is easy to learn and use and is not glitchy, and is well thought out. And their customer service is outstanding. They are very friendly and helpful!
  • Integrating a reliable easy to use CRM system with your social media contact management system just makes sense. This system takes the place of 4 other systems. Mass emailing system, social media content producer, CRM system, It blogs for you, it creates monthly newsletters for you, it writes letters for you, it even send cards for you. You can do it by electronic communication or the system will produce actual cards, letters, literature, etc..for you to mail. Also the website they make for you is better than any website I have ever had, and that comes to you for free. Easy to use, affordable and killer customer service too ,they want you to succeed. They will even help you set it all up ! This is a game changer !!
  • I like simple and the support when needed. I absolutely love this CRM. It is absolutely amazing. I schedule my mass email blasts and I don't have to put any thought into it. Just set up the mast emails and go.

Cons

  • I would like to see mass texting option & Facebook integration.
  • Most functions require an additional monthly cost to use.
  • Nothing yet, was just a little intimidated at first with learning all of the functionality of a new program, but once I got over that and really dug into the program I began to really appreciate it's full potential. Still getting used to the website.
  • I can't find anything bad about it so far. It does so much for you and its easy!
  • No changes. Keep enhancing! Always look for ways to improve.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Elm Street Technology
Founded: 2016
United States
www.ixactcontact.com

Company Information

Easiware
Founded: 2008
France
www.easiware.com/en/

Alternatives

Top Producer CRM

Top Producer CRM

Top Producer Systems

Alternatives

RealOffice360

RealOffice360

RealOffice360 (Home Investment Advisors Ltd.)
RealtyJuggler

RealtyJuggler

RealOrganized
Heyday AI

Heyday AI

Hootsuite

Categories

Categories

Contact Management Supported
CRM Supported
Customer Service Supported

CRM Features

Calendar/Reminder System Supported
Call Logging Supported
Document Storage Supported
Email Marketing Supported
Internal Chat Integration Not Supported
Lead Scoring Not Supported
Marketing Automation Integration Supported
Mobile Access Supported
Quotes / Proposals Not Supported
Segmentation Supported
Social Media Integration Supported
Task Management Supported
Territory Management Supported

Contact Management Features

Activity Management Supported
Appointment Management Supported
Contact Database Supported
Contact History Supported
Contact Import/Export Supported
Customer Pipeline Supported
Email Marketing Supported
Group Management Supported
Interaction Tracking Supported
Lead Management Supported
Prospecting Tools Supported
Sales Pipeline Management Supported
Search / Filter Supported
Segmentation Supported
Shared Contacts Supported
Social Media Integration Not Supported

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Not Supported
Community Management Not Supported
Content Syndication Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Not Supported
Video Content Not Supported

Appointment Reminder Features

Appointment Scheduling Supported
Calendar Management Supported
Call Reminders Supported
Email Reminders Supported
Online Booking Not Supported
Payment Reminders Not Supported
Recurring Appointments Supported
Rescheduling Not Supported
SMS Messaging Not Supported
Two-Way Messaging Not Supported

Marketing Automation Features

A/B Testing Not Supported
Analytics / ROI Tracking Not Supported
Artificial Intelligence Not Supported
Content / Blogging Platform Supported
Customizable CTAs Not Supported
Drip Campaigns Supported
Dynamic Content Not Supported
Landing Pages / Web Forms Not Supported
Lead Scoring Not Supported
Sales Intelligence Not Supported
Search Marketing Not Supported
Segmentation Supported
Social Marketing Supported
Website Visitor Tracking Supported

Real Estate Agency Features

Calendar Management Supported
Client / Property Matching Supported
Client Database Supported
Commission Management Not Supported
Contact Management Supported
Contract Management Not Supported
Email Marketing Supported
Flyer / Catalog Printing Supported
Lead Management Supported
Listing Management Supported
Property Database Supported
Website Management Supported

Real Estate CRM Features

Campaign Management Supported
Client / Property Matching Supported
Contact Management Supported
Dashboard Supported
Email Marketing Supported
Interaction Tracking Supported
Lead Management Supported
Property Alerts Supported
Referral Tracking Supported
Segmentation Supported

Real Estate Marketing Features

Advertising Management Not Supported
CMA Not Supported
Contact Management Supported
CRM Supported
Email Marketing Supported
Lead Generation Supported
Listing Management / IDX Supported
Presentation Not Supported
Reporting / Analytics Supported
SEO Not Supported
SMS Marketing Supported
Social Media Marketing Supported
Virtual Tour Not Supported
Website Builder Supported

Social CRM Features

Calendar/Reminder System Supported
Customer Support Supported
Email Marketing Supported
Lead Capture Supported
Lead Nurturing Supported
Live Chat Not Supported
Marketing Automation Integration Supported
Multi-Channel Social Integration Supported
Social Media Monitoring Not Supported
Task Management Supported

CRM Features

Calendar/Reminder System Supported
Call Logging Not Supported
Document Storage Supported
Email Marketing Supported
Internal Chat Integration Supported
Lead Scoring Not Supported
Marketing Automation Integration Supported
Mobile Access Supported
Quotes / Proposals Not Supported
Segmentation Supported
Social Media Integration Supported
Task Management Supported
Territory Management Not Supported

Contact Management Features

Activity Management Not Supported
Appointment Management Not Supported
Contact Database Supported
Contact History Not Supported
Contact Import/Export Supported
Customer Pipeline Not Supported
Email Marketing Not Supported
Group Management Not Supported
Interaction Tracking Not Supported
Lead Management Not Supported
Prospecting Tools Not Supported
Sales Pipeline Management Not Supported
Search / Filter Supported
Segmentation Not Supported
Shared Contacts Not Supported
Social Media Integration Not Supported

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Supported
Video Content Not Supported

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Supported
Multi-Channel Collection Supported
Sentiment Analysis Supported
Survey Management Supported
Text Analysis Not Supported
Trend Analysis Supported

Customer Satisfaction Features

360 Degree Feedback Supported
Analytics Not Supported
Call Reporting Not Supported
Complaint Monitoring Not Supported
Feedback Collection Supported
Survey Management Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Not Supported
Call Center Management Supported
Email Management Supported
Knowledge Base Supported
Live Chat Supported
Performance Metrics Not Supported
Queue Management Supported
Self Service Portal Not Supported
Social Media Integration Supported
Surveys & Feedback Supported
Virtual Assistant Not Supported
Workflow Management Supported

Integrations

Axialys Not Supported
BombBomb Supported
Facebook Supported
FullContact Supported
Gmail Supported
Google Workspace Supported
LinkedIn Supported
Microsoft Excel Supported
Microsoft Outlook Supported
Microsoft Word Supported
Okta Supported
Twilio Supported
X (Twitter) Supported
Zapier Supported
Zillow Supported
calldesk Not Supported
iHomefinder Supported

Integrations

Axialys Supported
BombBomb Not Supported
Facebook Not Supported
FullContact Not Supported
Gmail Not Supported
Google Workspace Not Supported
LinkedIn Not Supported
Microsoft Excel Not Supported
Microsoft Outlook Not Supported
Microsoft Word Not Supported
Okta Not Supported
Twilio Not Supported
X (Twitter) Not Supported
Zapier Not Supported
Zillow Not Supported
calldesk Supported
iHomefinder Not Supported
Claim IXACT Contact and update features and information
Claim IXACT Contact and update features and information
Claim easiware and update features and information
Claim easiware and update features and information