IXACT Contact vs. Weave Comparison


IXACT Contact Elm Street Technology	Weave	+	+
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About IXACT Contact is an easy-to-use real estate CRM that gives you all the tools you need to manage your contact information, keep in touch communications, active business, and online presence. All in a single, easy-to-use solution. With our unique marketing automation and content, IXACT Contact helps you become the real estate professional that past clients never forget and prospects choose to work with. Agents who use IXACT Contact see an average increase in their GCI of 55%.	About Weave is the all-in-one customer communication and engagement platform for small business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey. Weave’s software solutions transform how local businesses attract, communicate with and engage customers to grow their business. The first Utah company to join Y Combinator, Weave has set the bar for Utah startup achievement & work culture. In the past year, Weave has been included in the Forbes Cloud 100, Inc. 5000 fastest-growing companies in America, and Glassdoor Best Places to Work.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Realtors, Teams, Brokerages, and Associations	Audience Small businesses
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 4.8 / 5 ease 4.5 / 5 features 4.6 / 5 design 4.4 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 4.3 / 5 ease 4.7 / 5 features 4.7 / 5 design 4.0 / 5 support 4.3 / 5 Read all reviews
Pros & Cons from Real Users Pros The CRM is easy to set up easy to use, works with Zapier too with Facebook leads. Easy drip emails. This program offers great tools for realtors to use to improve their CRM. Immediate customer contact. The user interface is easy to learn and use and is not glitchy, and is well thought out. And their customer service is outstanding. They are very friendly and helpful! Integrating a reliable easy to use CRM system with your social media contact management system just makes sense. This system takes the place of 4 other systems. Mass emailing system, social media content producer, CRM system, It blogs for you, it creates monthly newsletters for you, it writes letters for you, it even send cards for you. You can do it by electronic communication or the system will produce actual cards, letters, literature, etc..for you to mail. Also the website they make for you is better than any website I have ever had, and that comes to you for free. Easy to use, affordable and killer customer service too ,they want you to succeed. They will even help you set it all up ! This is a game changer !! I like simple and the support when needed. I absolutely love this CRM. It is absolutely amazing. I schedule my mass email blasts and I don't have to put any thought into it. Just set up the mast emails and go. Cons I would like to see mass texting option & Facebook integration. Most functions require an additional monthly cost to use. Nothing yet, was just a little intimidated at first with learning all of the functionality of a new program, but once I got over that and really dug into the program I began to really appreciate it's full potential. Still getting used to the website. I can't find anything bad about it so far. It does so much for you and its easy! No changes. Keep enhancing! Always look for ways to improve.	Pros & Cons from Real Users Pros Sending reminders using integrated contacts / scheduling data from our medical practice management software; Caller ID populated from contacts in PMS; One platform for phone, text, reminders, and fax. I like how the phone comes with everything as well. I was able to cancel my phone provider and save money with Weave. Very helpful software to bring all your marketing into one platform and to allow calls on the go in their app. Cons Spotty phone service; No user programable administration of auto attendant - requires talking to support to tell you how your auto attendant is configured and to reprogram it; SMS text app is very limited - uses only one inbox and can't organize multiple users into individual conversation threads (like ZipWhip or heyMarket); Support has gotten much more difficult to contact and lower level support isn't that helpful; Tiny desktop app interface!! Only as big as a typical cell phone screen; not sizable. Big limitation when using the app for many functions; After using Weave for nearly a year, they've been totally unresponsive to product suggestions. There’s nothing about Weave that I didn’t like. Everything is A OK. Not much we dislike about it so far so good with our clients.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Elm Street Technology Founded: 2016 United States www.ixactcontact.com	Company Information Weave Founded: 2011 United States www.getweave.com
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Categories Appointment Reminder Supported Contact Management Supported CRM Supported Customer Engagement Supported Marketing Automation Supported Multiple Listing Service (MLS) Supported Real Estate Agency Supported Real Estate CRM Supported Real Estate Marketing Supported Social CRM Supported	Categories Ambulatory Surgery Center (ASC) Supported Appointment Reminder Supported Appointment Scheduling Supported Business Phone Systems Supported Business Text Messaging Supported Business VoIP Supported Call Tracking Supported Contact Management Supported Customer Advocacy Supported Customer Communications Management Supported Customer Engagement Supported Customer Feedback Supported Dental Supported Email Marketing Supported Healthcare CRM Supported HIPAA Compliant Messaging Supported Internal Communications Supported IVR Supported Lead Management Supported Local Marketing Supported Loyalty Management Supported Medical Scheduling Supported Optometry Supported Patient Case Management Supported Patient Engagement Supported Patient Intake Supported Patient Relationship Management (PRM) Supported Patient Scheduling Supported Payment Processing Supported Review Management Supported SMS Marketing Supported Spa Supported Team Chat Supported Team Communication Supported Telephony Supported Unified Communications Supported Veterinary Supported Veterinary Appointment Scheduling Supported
Appointment Reminder Features Appointment Scheduling Supported Calendar Management Supported Call Reminders Supported Email Reminders Supported Online Booking Not Supported Payment Reminders Not Supported Recurring Appointments Supported Rescheduling Not Supported SMS Messaging Not Supported Two-Way Messaging Not Supported Contact Management Features Activity Management Supported Appointment Management Supported Contact Database Supported Contact History Supported Contact Import/Export Supported Customer Pipeline Supported Email Marketing Supported Group Management Supported Interaction Tracking Supported Lead Management Supported Prospecting Tools Supported Sales Pipeline Management Supported Search / Filter Supported Segmentation Supported Shared Contacts Supported Social Media Integration Not Supported Customer Engagement Features Analytics Supported Churn Management Not Supported Communication Management Not Supported Community Management Not Supported Content Syndication Supported Feedback Collection Supported Gamification Not Supported Live Chat Not Supported Video Content Not Supported Show More Features CRM Features Calendar/Reminder System Supported Call Logging Supported Document Storage Supported Email Marketing Supported Internal Chat Integration Not Supported Lead Scoring Not Supported Marketing Automation Integration Supported Mobile Access Supported Quotes / Proposals Not Supported Segmentation Supported Social Media Integration Supported Task Management Supported Territory Management Supported Marketing Automation Features A/B Testing Not Supported Analytics / ROI Tracking Not Supported Artificial Intelligence Not Supported Content / Blogging Platform Supported Customizable CTAs Not Supported Drip Campaigns Supported Dynamic Content Not Supported Landing Pages / Web Forms Not Supported Lead Scoring Not Supported Sales Intelligence Not Supported Search Marketing Not Supported Segmentation Supported Social Marketing Supported Website Visitor Tracking Supported Real Estate Agency Features Calendar Management Supported Client / Property Matching Supported Client Database Supported Commission Management Not Supported Contact Management Supported Contract Management Not Supported Email Marketing Supported Flyer / Catalog Printing Supported Lead Management Supported Listing Management Supported Property Database Supported Website Management Supported Real Estate CRM Features Campaign Management Supported Client / Property Matching Supported Contact Management Supported Dashboard Supported Email Marketing Supported Interaction Tracking Supported Lead Management Supported Property Alerts Supported Referral Tracking Supported Segmentation Supported Real Estate Marketing Features Advertising Management Not Supported CMA Not Supported Contact Management Supported CRM Supported Email Marketing Supported Lead Generation Supported Listing Management / IDX Supported Presentation Not Supported Reporting / Analytics Supported SEO Not Supported SMS Marketing Supported Social Media Marketing Supported Virtual Tour Not Supported Website Builder Supported Social CRM Features Calendar/Reminder System Supported Customer Support Supported Email Marketing Supported Lead Capture Supported Lead Nurturing Supported Live Chat Not Supported Marketing Automation Integration Supported Multi-Channel Social Integration Supported Social Media Monitoring Not Supported Task Management Supported	Appointment Reminder Features Appointment Scheduling Supported Calendar Management Supported Call Reminders Supported Email Reminders Supported Online Booking Not Supported Payment Reminders Supported Recurring Appointments Supported Rescheduling Supported SMS Messaging Supported Two-Way Messaging Supported Contact Management Features Activity Management Not Supported Appointment Management Supported Contact Database Not Supported Contact History Not Supported Contact Import/Export Not Supported Customer Pipeline Not Supported Email Marketing Not Supported Group Management Not Supported Interaction Tracking Not Supported Lead Management Not Supported Prospecting Tools Not Supported Sales Pipeline Management Not Supported Search / Filter Not Supported Segmentation Not Supported Shared Contacts Not Supported Social Media Integration Not Supported Show More Features Appointment Scheduling Features Appointment Reminders Supported Automated Scheduling Supported Calendar Sync Supported Client Database Supported Group Scheduling Not Supported Mobile Access Supported Multi-Location Supported Online Booking Not Supported Online Payments Supported Recurring Appointments Supported Room Booking Management Not Supported Business Phone Systems Features Call Logging Supported Call Monitoring Supported Call Recording Supported Call Routing Supported Employee Directory Not Supported IVR / Voice Recognition Supported Mobile Access Supported Virtual Call Center Not Supported Web Conferencing Not Supported Business VoIP Features Call Parking Not Supported Call Recording Supported Contact Management Supported Encryption Not Supported IVR / Voice Recognition Supported Ring Groups Not Supported SIP Trunking Not Supported Unified Communications Not Supported Voice Quality Enhancement Not Supported Call Tracking Features Call Log Not Supported Call Recording Supported Call Routing Supported Caller Identification Supported Campaign Management Not Supported Conversion Tracking Not Supported CRM Not Supported IVR / Voice Recognition Not Supported Keyword Tracking Not Supported Customer Advocacy Features Advocate Management Supported Campaign Management Supported Communication Management Supported Community Management Not Supported Gamification Not Supported Referral Tracking Not Supported Reporting/Analytics Supported Rewards Program Not Supported Social Engagement Not Supported Customer Communications Management Features Batch Communications Supported Chat / Messaging Supported Content Management Supported Email Distribution Supported Interactive Content Not Supported Multi-Channel Communications Supported On-Demand Communications Supported Personalization Supported Print Management Not Supported Template Management Supported Video Content Not Supported Customer Feedback Features Alerts / Notifications Supported Behavior Analytics Not Supported Bug Reports Not Supported Community Feedback Tools Not Supported Live Chat Not Supported Negative Feedback Management Supported Net Promoter Score (NPS) Not Supported Screenshot / Screen Capture Not Supported Surveys Not Supported User Testing Tools Not Supported Video Feedback Not Supported Visual Feedback Tools Not Supported Voice of the Customer (VoC) Not Supported Website Feedback Not Supported Email Marketing Features A/B Testing Not Supported Artificial Intelligence Not Supported Auto-Responders Not Supported CAN SPAM Compliance Not Supported Customer Surveys Supported Drip Campaigns Supported Dynamic Content Not Supported Event Triggered Email Not Supported Image Library Supported Landing Pages/Web Forms Not Supported Mailing List Management Supported Mobile Optimized Emails Supported Reporting/Analytics Supported Subscriber Management Supported Template Management Supported WYSIWYG Email Editor Supported Healthcare CRM Features Audience Targeting Supported Campaign Management Supported Marketing Automation Supported Medical History Records Supported Patient Communications Supported Patient Management Supported Physician Management Not Supported Predictive Analytics Supported IVR Features Call Center Not Supported Call Logging Supported Call Recording Supported Call Routing Supported Multiple Scripts Not Supported Phone Key Input Not Supported Survey Management Not Supported Text to Speech Not Supported Voice Customization Not Supported Voice Mail Supported Internal Communications Features App Integration Supported Blogs Not Supported Chat/Messaging Supported Email Management Not Supported Employee Directory Not Supported Event Calendar Not Supported Newsletter Management Not Supported Photo Gallery Not Supported Social Sharing Not Supported Survey Management Not Supported Telephony Not Supported Video Chat Not Supported Voice Chat Not Supported Lead Management Features Activity Tracking Not Supported Campaign Management Supported Lead Capture Not Supported Lead Distribution Not Supported Lead Nurturing Not Supported Lead Scoring Not Supported Lead Segmentation Not Supported Pipeline Management Not Supported Prospecting Tools Not Supported Source Tracking Not Supported Local Marketing Features Advertising Management Not Supported CRM Supported Email Marketing Supported Feedback Management Not Supported Live Chat Not Supported NAP Management (Name/Address/Phone) Not Supported Online Listings Management Not Supported PR Management Not Supported Reporting / Analytics Not Supported Review Management Supported SEO Management Not Supported Social Media Management Not Supported Store Locator Not Supported Website Management Not Supported Loyalty Management Features CRM Supported Customer Activity Tracking Supported Discount Management Not Supported Gift Card System Not Supported Loyalty Card System Not Supported Member Portal Not Supported Membership Management Not Supported No-Card Loyalty System Not Supported Referral Tracking Not Supported Rewards Management Not Supported White Label Not Supported Payment Processing Features ACH Check Transactions Not Supported Bitcoin Compatible Not Supported Debit Card Support Supported Gift Card Management Not Supported Mobile Payments Supported Online Payments Supported POS Transactions Not Supported Receipt Printing Not Supported Recurring Billing Supported Signature Capture Not Supported Review Management Features Campaign Management Supported Dashboard Supported Negative Feedback Management Not Supported Response Management Supported Review Monitoring Supported Review Notification Supported Review Request Supported Sentiment Analysis Not Supported Social Sharing Supported White Label Not Supported SMS Marketing Features 2-Way Messaging Supported Artificial Intelligence Not Supported Contact Management Supported Mass Texting Supported Message Personalization Supported MMS Supported Mobile Coupons Not Supported Mobile Keywords Not Supported Polls / Voting Not Supported Reporting/Analytics Supported Scheduled Messaging Supported Shortcodes Not Supported Text-to-Win Not Supported Team Communication Features Activity / News Feed Not Supported Audio Calls Supported Calendar Management Not Supported Chat / Messaging Supported Discussion Threads Supported File Sharing Not Supported Mobile Access Supported Push Notifications Supported Search Not Supported Surveys & Feedback Not Supported Task Management Supported Video Conferencing Not Supported Telephony Features Auto-Dialer Supported Call Center Management Not Supported Call Monitoring Supported Contact Management Supported Inbound Reporting Supported IVR / Voice Recognition Not Supported Outbound Reporting Supported Predictive Dialer Not Supported Telemarketing Management Not Supported Voice & Data Integration Supported VoIP Supported Unified Communications Features Audio / Video Conferencing Supported Calendar Management Supported Call Recording Supported Call Routing Supported Chat / Messaging Supported Fax Management Supported File Sharing Not Supported Mobile Access Supported Multi-User Collaboration Supported Voice Mail Supported
Integrations AVImark Not Supported Advantage SMART Practice Not Supported CodeKeep Not Supported DentiMax Not Supported Denticon Not Supported Dentina.Ai Not Supported Dentrix Not Supported Easy Dental Not Supported Facebook Supported FullContact Supported Google Workspace Supported MacPractice 20/20 Not Supported MacPractice DDS Not Supported MacPractice MD Not Supported OfficeMate Not Supported Okta Supported Provet Not Supported SoftDent Not Supported TotalMD Not Supported X (Twitter) Supported Show More Integrations View All 15 Integrations	Integrations AVImark Supported Advantage SMART Practice Supported CodeKeep Supported DentiMax Supported Denticon Supported Dentina.Ai Supported Dentrix Supported Easy Dental Supported Facebook Not Supported FullContact Not Supported Google Workspace Not Supported MacPractice 20/20 Supported MacPractice DDS Supported MacPractice MD Supported OfficeMate Supported Okta Not Supported Provet Supported SoftDent Supported TotalMD Supported X (Twitter) Not Supported Show More Integrations View All 29 Integrations
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