Orbox

Orbox

ORBCOM
+
+

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About

Have a custom greeting play a recorded message giving the caller multiple options to choose from to reach the desired extension. Place callers on hold with music until a representative is able to answer the call. Professional greetings for Auto-attendant and Outgoing Voicemail recorded to give your business that professional touch. Have an extension ring to your mobile phone when you can't be in the office. Have an office in New York with clients in Europe? Let us give you a European phone number for them to call. Use the Internet to send and receive your faxes. Easy to use and set-up, access your faxes from anywhere. Make your Smartphone an Extension of your office phone and stay in touch with your office from anywhere in the world. Give your sales team calling codes. Make International calls from your cell phone. Give your sales team calling codes. Make International calls. Let your sales team bring the office with them.

About

Simple to setup - Supports several phone models and multiple operators and it’s easily integrated to existent centrals. Easily manage all your phone communications – through an intuitive and nice platform. Route each incoming phone call to the right person/agent at the most appropriate time. Easily record, monitor and listen to all calls conducted by your operation via an intuitive online control panel. Allows you to create unlimited call routes, which you can easily manage in the back office. Customized messages for automatic attendance- setup by extension number, by time or by caller. Redirect incoming calls to predefined numbers and forward busy calls to your queue with the caller's information saved for reference. Conference calling is a powerful feature that can save you time and money when trying to connect 3 or more people.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Sales teams, businesses and individuals searching for a VoIP and business phone solution to make calls anywhere

Audience

Companies searching for a powerful Call Center solution to improve customer service

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$49.99 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

ITP
United States
www.itpvoip.com/voip_plans.aspx

Company Information

ORBCOM
Founded: 2002
Portugal
orbcom.pt/our-products/orbox/

Alternatives

Alternatives

Categories

Business VoIP Supported

Categories

Business VoIP Features

Call Parking Not Supported
Call Recording Supported
Contact Management Not Supported
Encryption Not Supported
IVR / Voice Recognition Supported
Ring Groups Not Supported
SIP Trunking Supported
Unified Communications Not Supported
Voice Quality Enhancement Not Supported

Business Phone Systems Features

Call Logging Not Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Not Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Not Supported
Web Conferencing Not Supported

Call Center Features

Blended Call Center Not Supported
Call Logging Not Supported
Call Recording Supported
Call Scripting Not Supported
Campaign Management Not Supported
Database Not Supported
Escalation Management Not Supported
Inbound Call Center Not Supported
IVR / Voice Recognition Supported
Manual Dialer Not Supported
Outbound Call Center Not Supported
Predictive Dialer Not Supported
Progressive Dialer Not Supported
Queue Management Supported
Real-time Chat Not Supported
Reporting/Analytics Supported

Unified Communications Features

Audio / Video Conferencing Not Supported
Calendar Management Not Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Supported
Fax Management Not Supported
File Sharing Not Supported
Mobile Access Supported
Multi-User Collaboration Supported
Voice Mail Supported

Integrations

Cisco Secure Cloud Analytics Supported
Comcast Business VoiceEdge Supported
Cox Business IP Centrex Supported
Descartes Fleet Performance Management Not Supported
Microsoft Entra ID Not Supported
MySQL Not Supported
Obihai Supported
OptimumHQ Supported
PostgreSQL Not Supported
SQL Server Not Supported
SQLite Not Supported
Salesforce Not Supported
Verizon Cloud Supported

Integrations

Cisco Secure Cloud Analytics Not Supported
Comcast Business VoiceEdge Not Supported
Cox Business IP Centrex Not Supported
Descartes Fleet Performance Management Supported
Microsoft Entra ID Supported
MySQL Supported
Obihai Not Supported
OptimumHQ Not Supported
PostgreSQL Supported
SQL Server Supported
SQLite Supported
Salesforce Supported
Verizon Cloud Not Supported
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