IOdeskXenolith
|
||||||
Related Products
|
||||||
About
Create knowledge bases, use self-service tools to guide your users when they're stuck or live chat and communicate through mail with them. Reduce the support load for your team and provide a better experience for your users with IOdesk! IOdesk provides all the tools you need to interact with and help your customers. With our self-service oriented chat, contact forms and mail, your customers no longer have to wait for an employee to receive the help they need. There are a lot of ticket systems out there, and the majority of them either have a high learning curve or are just too expensive. We have made IOdesk easy to get started with, you will be up and running in minutes! We have made it simple when picking a package. Based on the size of your company, pick a package that suits you and that's it! No confusing pricing tiers or features locked behind paywalls.
|
About
What makes them better? Well, they're easier to read, easier to edit, and easier to output than most alternatives. But more importantly they're accurate and reliable. You may not need a physical time clock. Have employees log in directly from our website. They can use their computer, phone or tablet. Nothing to install. And yes, GPS location is captured if you want it. Want employees to punch from centralized locations? Then use our exclusive time clock web app. Works on any computer or tablet, and includes self-service features. Acts like a native app, but without the hassle. Dashboards are good only when they're useful. Ours will tell you who's working, how many hours were spent, and what the latest comments are. Saving you a ton of time. So yeah, that's useful.
|
|||||
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
|||||
Audience
Help Desk solution for companies
|
Audience
Businesses seeking a powerful online time clock system
|
|||||
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
|
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
|
|||||
API
Offers API
Not Supported
|
API
Offers API
Not Supported
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
$49 per month
Free Version
Not Supported
Free Trial
Not Supported
|
Pricing
$12 per month
Free Version
Not Supported
Free Trial
Supported
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
|
Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
|
|||||
Company InformationXenolith
Founded: 2018
Sweden
www.iodesk.net
|
Company InformationWebtimeclock
Founded: 2003
United States
www.webtimeclock.com
|
|||||
Alternatives |
Alternatives |
|||||
|
|
|
|||||
|
|
||||||
Categories |
Categories |
|||||
Help Desk Features
Alerts / Escalation
Not Supported
Automated Routing
Not Supported
Community Forums
Not Supported
Customizable Branding
Not Supported
Document Storage
Supported
Email Integration
Supported
Incident Management
Not Supported
Interaction Tracking
Supported
IT Asset Management
Supported
Knowledge Base
Not Supported
Known Issue Management
Not Supported
Live Chat
Not Supported
Multi-Channel Communication
Supported
Multiple Brands / Products
Not Supported
Network Monitoring
Supported
Real-time Chat
Supported
Self Service Portal
Supported
Service Level Agreement (SLA) Management
Not Supported
Ticket Management
Not Supported
|
Attendance Tracking Features
Absence Management
Supported
Calendar Management
Not Supported
Employee Scheduling
Not Supported
Employee Time Clock
Supported
FMLA Tracking
Not Supported
Overtime Tracking
Supported
Reporting/Analytics
Supported
Self Service Portal
Supported
Time Tracking
Supported
Timesheets
Supported
Vacation / Leave Tracking
Supported
Time Clock Features
Biometric Recognition
Supported
Hourly Employee Tracking
Supported
Messaging
Supported
Mobile Access
Supported
Online Punch Card
Supported
Payroll Management
Supported
Punch card
Supported
Reporting/Analytics
Supported
Salaried Employee Tracking
Supported
Sick Leave Tracking
Supported
Vacation / Leave Tracking
Supported
Workstation Tracking
Not Supported
Time Tracking Features
Automatic Time Capture
Not Supported
Billable & Non-Billable Hours
Supported
Billing & Invoicing
Not Supported
Employee Database
Supported
Expense Tracking
Not Supported
Mobile Time Tracking
Supported
Multiple Billing Rates
Supported
Offline Time Tracking
Not Supported
Online Time Tracking
Supported
Overtime Calculation
Supported
Time per Project Reporting
Supported
Timesheet Management
Supported
Vacation / Leave Tracking
Supported
|
|||||
Integrations
QuickBooks Online
Not Supported
SurePayroll
Not Supported
|
||||||
|
|
|