IOdesk

IOdesk

Xenolith
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About

Create knowledge bases, use self-service tools to guide your users when they're stuck or live chat and communicate through mail with them. Reduce the support load for your team and provide a better experience for your users with IOdesk! IOdesk provides all the tools you need to interact with and help your customers. With our self-service oriented chat, contact forms and mail, your customers no longer have to wait for an employee to receive the help they need. There are a lot of ticket systems out there, and the majority of them either have a high learning curve or are just too expensive. We have made IOdesk easy to get started with, you will be up and running in minutes! We have made it simple when picking a package. Based on the size of your company, pick a package that suits you and that's it! No confusing pricing tiers or features locked behind paywalls.

About

What makes them better? Well, they're easier to read, easier to edit, and easier to output than most alternatives. But more importantly they're accurate and reliable. You may not need a physical time clock. Have employees log in directly from our website. They can use their computer, phone or tablet. Nothing to install. And yes, GPS location is captured if you want it. Want employees to punch from centralized locations? Then use our exclusive time clock web app. Works on any computer or tablet, and includes self-service features. Acts like a native app, but without the hassle. Dashboards are good only when they're useful. Ours will tell you who's working, how many hours were spent, and what the latest comments are. Saving you a ton of time. So yeah, that's useful.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Help Desk solution for companies

Audience

Businesses seeking a powerful online time clock system

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$49 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

$12 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Xenolith
Founded: 2018
Sweden
www.iodesk.net

Company Information

Webtimeclock
Founded: 2003
United States
www.webtimeclock.com

Alternatives

Alternatives

TimeDrop Time Clock

TimeDrop Time Clock

LotHill Solutions
SeamlessDesk

SeamlessDesk

Seamless Desk
PayClock

PayClock

Lathem
Sabio Virtual

Sabio Virtual

Audisys Informatica

Categories

Help Desk Supported

Categories

Time Clock Supported
Time Tracking Supported

Help Desk Features

Alerts / Escalation Not Supported
Automated Routing Not Supported
Community Forums Not Supported
Customizable Branding Not Supported
Document Storage Supported
Email Integration Supported
Incident Management Not Supported
Interaction Tracking Supported
IT Asset Management Supported
Knowledge Base Not Supported
Known Issue Management Not Supported
Live Chat Not Supported
Multi-Channel Communication Supported
Multiple Brands / Products Not Supported
Network Monitoring Supported
Real-time Chat Supported
Self Service Portal Supported
Service Level Agreement (SLA) Management Not Supported
Ticket Management Not Supported

Attendance Tracking Features

Absence Management Supported
Calendar Management Not Supported
Employee Scheduling Not Supported
Employee Time Clock Supported
FMLA Tracking Not Supported
Overtime Tracking Supported
Reporting/Analytics Supported
Self Service Portal Supported
Time Tracking Supported
Timesheets Supported
Vacation / Leave Tracking Supported

Time Clock Features

Biometric Recognition Supported
Hourly Employee Tracking Supported
Messaging Supported
Mobile Access Supported
Online Punch Card Supported
Payroll Management Supported
Punch card Supported
Reporting/Analytics Supported
Salaried Employee Tracking Supported
Sick Leave Tracking Supported
Vacation / Leave Tracking Supported
Workstation Tracking Not Supported

Time Tracking Features

Automatic Time Capture Not Supported
Billable & Non-Billable Hours Supported
Billing & Invoicing Not Supported
Employee Database Supported
Expense Tracking Not Supported
Mobile Time Tracking Supported
Multiple Billing Rates Supported
Offline Time Tracking Not Supported
Online Time Tracking Supported
Overtime Calculation Supported
Time per Project Reporting Supported
Timesheet Management Supported
Vacation / Leave Tracking Supported

Integrations

QuickBooks Online Not Supported
SurePayroll Not Supported

Integrations

QuickBooks Online Supported
SurePayroll Supported
Claim IOdesk and update features and information
Claim IOdesk and update features and information
Claim Webtimeclock and update features and information
Claim Webtimeclock and update features and information