Related Products
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About
Collect customer feedback at relevant touchpoints, measure customer experience, including metrics like NPS, CSAT and CES, and then take smart actions based on collected feedback to improve customer experience and business performance.
Collect inputs from consumers while perfectly balancing between top user experience and the need to have as much relevant data as possible.
Howazit business logic engine enables advance customizations capabilities through the entire customer journey.
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About
All-in-One User Feedback Software for Digital Channels.
Mopinion helps digital enterprises listen, understand, and act across all digital touchpoints (web, mobile, and email).
Mopinion enables its users to create customisable online feedback forms (including various CX metrics such as NPS, CES, and CSAT) and trigger them based on rules such as mouse movement, time on page, exit intent and much more. It also includes comprehensive visualisation in customisable dashboards as well as text analysis and smart labeling capabilities. To act upon feedback or collaborate among members of your digital team, users can make use of proactive alerts, role-based views and connect to PM tools such as Trello or Asana.
+Customisable feedback forms
+Real-time statistics
+API integrations
+Various CX metrics
+Text analytics
+Advanced reporting capabilities
Pricing for Mopinion starts at $35 (USD)/month.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
We help customer experience managers, customer service and marketers achieve their goals with CX tools and best practices.
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Audience
Companies that have a digital presence and want to listen, collect, and act on customer feedback
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$150/month
Free Version
Not Supported
Free Trial
Supported
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Pricing
$229/month
Growth Package: $229/month
Turbo Package: $579/month Enterprise: Request Quote
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationHowazit
Founded: 2013
Israel
www.howazit.com
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Company InformationMopinion
Founded: 2013
Netherlands
www.mopinionlabs.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Experience Features
Action Management
Supported
Analytics
Supported
Customer Segmentation
Supported
Dashboard
Supported
Feedback Management
Supported
Knowledge Management
Supported
Multi-Channel Collection
Supported
Sentiment Analysis
Not Supported
Survey Management
Supported
Text Analysis
Not Supported
Trend Analysis
Not Supported
Survey Features
Custom Survey URLs
Supported
Data Analysis Tools
Supported
Email Marketing
Supported
Mobile Survey
Supported
Offline Response Collection
Supported
Paper Survey
Not Supported
Question Branching
Supported
Question Library
Supported
Site Intercept Survey
Supported
Skip Logic
Supported
Supports Audio / Images / Video
Supported
Customer Engagement Features
Analytics
Supported
Churn Management
Supported
Communication Management
Supported
Community Management
Not Supported
Content Syndication
Supported
Feedback Collection
Supported
Gamification
Not Supported
Live Chat
Supported
Video Content
Supported
Live Chat Features
Canned Responses
Supported
Customizable Branding
Not Supported
Geo Targeting
Not Supported
Offline Form
Not Supported
Proactive Chat
Supported
Screen Sharing
Supported
Third Party Integration
Supported
Transfers / Routing
Not Supported
Website Visitor Tracking
Supported
Reputation Management Features
Campaign Management
Not Supported
Gamification
Not Supported
Response Management
Not Supported
Review Generation
Supported
Review Monitoring
Not Supported
Sentiment Analysis
Not Supported
Social Media Metrics
Not Supported
Social Media Monitoring
Not Supported
White Label
Not Supported
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Customer Experience Features
Action Management
Supported
Analytics
Supported
Customer Segmentation
Supported
Dashboard
Supported
Feedback Management
Supported
Knowledge Management
Supported
Multi-Channel Collection
Supported
Sentiment Analysis
Supported
Survey Management
Supported
Text Analysis
Supported
Trend Analysis
Supported
Survey Features
Custom Survey URLs
Supported
Data Analysis Tools
Supported
Email Marketing
Supported
Mobile Survey
Supported
Offline Response Collection
Not Supported
Paper Survey
Not Supported
Question Branching
Supported
Question Library
Not Supported
Site Intercept Survey
Supported
Skip Logic
Not Supported
Supports Audio / Images / Video
Not Supported
Customer Feedback Features
Alerts / Notifications
Supported
Behavior Analytics
Not Supported
Bug Reports
Not Supported
Community Feedback Tools
Supported
Live Chat
Not Supported
Negative Feedback Management
Not Supported
Net Promoter Score (NPS)
Not Supported
Screenshot / Screen Capture
Not Supported
Surveys
Supported
User Testing Tools
Supported
Video Feedback
Not Supported
Visual Feedback Tools
Supported
Voice of the Customer (VoC)
Supported
Website Feedback
Supported
Customer Satisfaction Features
360 Degree Feedback
Not Supported
Analytics
Supported
Call Reporting
Not Supported
Complaint Monitoring
Not Supported
Feedback Collection
Supported
Survey Management
Supported
Marketing Analytics Features
A/B Testing
Not Supported
Campaign Management
Not Supported
Channel Attribution
Not Supported
Customer Journey Mapping
Not Supported
Dashboard
Supported
Performance Metrics
Not Supported
Predictive Analytics
Not Supported
ROI Tracking
Not Supported
Social Media Metrics
Not Supported
Website Analytics
Supported
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Integrations
Intercom
Supported
Salesforce
Supported
Zapier
Supported
Adobe Marketo Engage
Not Supported
Contentsquare
Not Supported
Eloqua
Supported
Google Analytics
Not Supported
HubSpot CRM
Not Supported
Jira
Not Supported
Kigo
Supported
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Integrations
Intercom
Supported
Salesforce
Supported
Zapier
Supported
Adobe Marketo Engage
Supported
Contentsquare
Supported
Eloqua
Not Supported
Google Analytics
Supported
HubSpot CRM
Supported
Jira
Supported
Kigo
Not Supported
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