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Platforms Supported

Windows
Mac
Linux
SaaS / Web
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
SaaS / Web
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Hiver is great for teams that want to manage customer communication right from their Gmail and Google Apps accounts.

Audience

Teams that want a powerful live chat, team chat, shared inbox, and collaboratoin app

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$15 per user per month
Free Version
Free Trial

Pricing

$10 per user per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Hiver
Founded: 2011
United States
hiverhq.com

Company Information

Missive
Founded: 2015
Canada
missiveapp.com

Alternatives

Alternatives

FreeChat

FreeChat

Popupsmart
LiveAgent

LiveAgent

Quality Unit
Enchant

Enchant

Senvee
WhatsApp

WhatsApp

Meta

Categories

Categories

Collaboration Features

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Email Management Features

Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Task Management Features

Collaboration
Create Subtasks
Gamification
Gantt Charts
Mobile Access
Percent-Complete Tracking
Progress Tracking
Recurring Tasks
Reporting/Analytics
Spreadsheet View
Task Board View
Task Planning
Task Scheduling
Task Tracking
Time Tracking
To-Do List View

Collaboration Features

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Integrations

Stackreaction
All-in-One Messenger
ChargeDesk
Desktop.com
Dropbox
Easyflow
Google Drive
Microsoft 365
Microsoft OneDrive
OutboundEngine
Quickwork
Rambox
Shift
Shopify
Todoist
Trello
Twilio
WhatsApp
Wufoo
X (Twitter)

Integrations

Stackreaction
All-in-One Messenger
ChargeDesk
Desktop.com
Dropbox
Easyflow
Google Drive
Microsoft 365
Microsoft OneDrive
OutboundEngine
Quickwork
Rambox
Shift
Shopify
Todoist
Trello
Twilio
WhatsApp
Wufoo
X (Twitter)
Claim Hiver and update features and information
Claim Hiver and update features and information
Claim Missive and update features and information
Claim Missive and update features and information