Heyleur

Heyleur

HughCharles Corp Inc.
Talkroute

Talkroute

4.7 out of 5 stars
Heyleur Talkroute

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Heyleur:

About

Heyleur is a browser-based business phone system for small businesses and distributed teams. It lets staff make and answer inbound and outbound business calls in a web browser using a business caller ID, while administrators configure call routing and team access in a shared workspace. Callers can be directed through interactive voice response (IVR) menus to the appropriate person or team; staff can make warm or direct transfers, review voicemail and call history, and use a configured mobile phone fallback if an established browser call disconnects. The service is designed for teams that need shared business calling without dedicated desk phones, including small and remote teams handling customer or service calls. Browser calling requires an internet connection and suitable audio equipment.
Talkroute:

About

What is Talkroute? Talkroute is a UCaaS provider that gives you the ability to utilize your existing phones, web browser, and PCs with our cloud-based virtual phone system. Now you can have the power of an enterprise-level phone system without the upfront cost and maintenance of an expensive on-site system. Making and receiving business calls Our virtual phone system gives you the ability to make & receive calls from any desktop, browser, and smartphone. Texting with your customers Send and receive business SMS and MMS text messages. Our apps make it quick and easy to compose and reply to your customers. Video meetings with your team Video conferencing with up to 100 team & guest participants. Talkroute Meetings gives you the power to record meeting sessions, share your screen, chat via team messenger, collaborate using our whiteboard, & share files.
Heyleur:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Talkroute:

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported
Heyleur:

Audience

Small businesses and remote teams that need virtual business phone numbers, browser calling, call routing, and team communications.
Talkroute:

Audience

Small businesses
Heyleur:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Talkroute:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Heyleur:

API

Offers API Not Supported
Talkroute:

API

Offers API Not Supported
Heyleur:

Screenshots and Videos

No images available
Talkroute:

Screenshots and Videos

Heyleur:

Pricing

$35/user/month
$35 per user/month or $348 per user/year, billed upfront (equivalent to $29/month). A 7-day free trial requires no card, and nothing is charged during the trial. Applicable taxes may be calculated at checkout.
Free Version Not Supported
Free Trial Supported
Talkroute:

Pricing

$19 per month
Plans also available at $39/mo, $59/mo & $99/mo with additional features.
Free Version Not Supported
Free Trial Supported
Heyleur:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Talkroute:

Reviews/Ratings

Overall 4.7 / 5
ease 5.0 / 5
features 4.7 / 5
design 5.0 / 5
support 5.0 / 5
Talkroute:

Pros & Cons from Real Users

Pros

  • The pros are: outstanding customer service, super easy-to-use system, and nearly 100% uptime. Plus, they offer Zoom calls to help us whenever we need it!
  • The customer support at Talkroute is unmatched. They were extremely helpful in the inquiry phase (I had a million questions) and were helpful in moving all 4 of our phone lines in addition to purchasing another 4 phone lines. The phone numbers are in our new area code and we were able to keep our old numbers, well as our Toll Free number. Even after we chose to go with Talkroute, they continued to be attentive whenever we had any questions. Also, we are a non-profit so they offered a discount (after verification) and let us know common features other non-profits use.
  • Talkroute is great for working remotely and allowing calls to be routed to different phones, such as to employees who are working from home. The service also has a convenient feature that accurately transcribes voicemail messages to my email inbox. The phone number selection system was easy to use.

Cons

  • Minor bugs every few weeks but bugs that are quickly fixed by the team.
  • I have nothing bad to say about Talkroute. They're a great company and great people!
  • I chose this service specifically because it was the only provider that would allow my customers to send MMS photos by text message. Unfortunately, after purchasing the program and troubleshooting with tech support, it was discovered that only certain carriers are able to text 1-800 numbers.
Heyleur:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Talkroute:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
Heyleur:

Company Information

HughCharles Corp Inc.
Founded: 2024
United States
heyleur.com
Talkroute:

Company Information

Talkroute
Founded: 2013
United States
talkroute.com
Heyleur:

Alternatives

Talkroute:

Alternatives

MightyCall

MightyCall

4.8 out of 5 stars
Heyleur:
Talkroute:
Heyleur:
Calilio

Calilio

4.5 out of 5 stars
Talkroute:
Heyleur:
Community Phone

Community Phone

4.7 out of 5 stars
Talkroute:
Phone.com

Phone.com

5.0 out of 5 stars
Heyleur:
Talkroute:
800.com

800.com

4.5 out of 5 stars
Heyleur:

Categories

Talkroute:

Categories

Talkroute:

Business Phone Systems Features

Call Logging Supported
Call Monitoring Not Supported
Call Recording Supported
Call Routing Supported
Employee Directory Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Not Supported
Web Conferencing Supported

Business VoIP Features

Call Parking Not Supported
Call Recording Supported
Contact Management Not Supported
Encryption Not Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Not Supported
Unified Communications Not Supported
Voice Quality Enhancement Not Supported

Softphone Features

Audio / Video Conferencing Supported
Call Logging Supported
Call Recording Supported
Call Transfer Supported
Caller Identification Not Supported
Chat / Messaging Not Supported
Contact Management Not Supported
Fax Management Not Supported

Telephony Features

Auto-Dialer Not Supported
Call Center Management Not Supported
Call Monitoring Not Supported
Contact Management Not Supported
Inbound Reporting Supported
IVR / Voice Recognition Supported
Outbound Reporting Not Supported
Predictive Dialer Not Supported
Telemarketing Management Not Supported
Voice & Data Integration Supported
VoIP Supported
Heyleur:

Integrations

Nekton.ai Not Supported
Talkroute:

Integrations

Nekton.ai Supported
Heyleur:
Claim Heyleur and update features and information
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Talkroute:
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