HeyOne

HeyOne

TFV Industries
Summit Service System

Summit Service System

Ritam Technologies
+
+

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About

HeyOne is cloud software for forklift and industrial-equipment dealers, rental businesses, and service teams. It combines a product website and lead inbox with CRM workflows for customer inquiries, equipment configurations, quotes, approvals, orders, and payment schedules. Teams can link deliveries to individual machines and serial numbers, track hour-meter readings, record service history, monitor maintenance due by operating hours, and assign repairs as technician work orders. A customer portal gives each customer access to its fleet, quotes, and service records. The system brings website chat, forms, Facebook, Zalo, and hotline inquiries into a shared queue, and supports catalog pages for equipment models. Its AI assistant Mira can draft quotes, contacts, and notes for review, with ChatGPT and Claude connections through MCP. Data can be exported to Excel.

About

Whether performing services scheduled in advance or on an emergency response basis, Summit Service System helps you regain control of your business, improve customer service and job management, and build your business with automatic scheduling of next services (contracts) or automatic repeat business reminders (customer marketing). Service frequencies are tunable to each job, with complete details, diagrams, site photos, and parts inventory control for each technician. Flat-rate pricing or detailed invoicing capabilities are included. Workflow is managed with the Summit dispatch screen, where you have control over technicians' schedules, jobs by priority and service date/time. Additional information screens allow tracking of site tank details, lab samples, manifests, and disposal information. Grease and bio-fuel collectors can quickly manage customer reimbursements. When jobs are completed, a few clicks transform the work orders into payments and invoices.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies that sell, rent and service forklifts and industrial machinery: equipment dealers, rental fleets and service workshops.

Audience

Equipment rental businesses in need of a tool to improve customer service

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$120/month
Web + CRM is $120/month per company and includes 5 people. Complete is $150/month for 10 people; Complete + Website is $220/month for 10 people. Annual prepayment discounts are 10% for one year or 20% for two years; taxes are extra. Additional users cost $75/month per pack of five.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

TFV Industries
Founded: 2026
Vietnam
heyone.app

Company Information

Ritam Technologies
Founded: 1981
United States
www.ritam.com/serviceprogram

Alternatives

Alternatives

Rental369

Rental369

Calpar Technologies
Rental360

Rental360

Nexvue

Categories

Categories

Equipment Rental Supported

Integrations

ChatGPT Supported
Claude Supported
Facebook Supported
Model Context Protocol (MCP) Supported
Zalo Supported

Integrations

ChatGPT Not Supported
Claude Not Supported
Facebook Not Supported
Model Context Protocol (MCP) Not Supported
Zalo Not Supported
Claim HeyOne and update features and information
Claim HeyOne and update features and information
Claim Summit Service System and update features and information
Claim Summit Service System and update features and information