Audience

Equipment rental businesses in need of a tool to improve customer service

About Summit Service System

Whether performing services scheduled in advance or on an emergency response basis, Summit Service System helps you regain control of your business, improve customer service and job management, and build your business with automatic scheduling of next services (contracts) or automatic repeat business reminders (customer marketing). Service frequencies are tunable to each job, with complete details, diagrams, site photos, and parts inventory control for each technician. Flat-rate pricing or detailed invoicing capabilities are included. Workflow is managed with the Summit dispatch screen, where you have control over technicians' schedules, jobs by priority and service date/time. Additional information screens allow tracking of site tank details, lab samples, manifests, and disposal information. Grease and bio-fuel collectors can quickly manage customer reimbursements. When jobs are completed, a few clicks transform the work orders into payments and invoices.

Integrations

No integrations listed.

Ratings/Reviews

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Company Information

Ritam Technologies
Founded: 1981
United States
www.ritam.com/serviceprogram

Videos and Screen Captures

Summit Service System Screenshot 1
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Product Details

Platforms Supported
Windows
Support
Phone Support
Online

Summit Service System Frequently Asked Questions

Q: What kinds of users and organization types does Summit Service System work with?
Q: What languages does Summit Service System support in their product?
Q: What kind of support options does Summit Service System offer?

Summit Service System Product Features

Equipment Rental

Asset Tracking Not Supported
Billing and Invoicing Not Supported
Inventory Management Not Supported
Order Management Not Supported
Utilization Reporting Not Supported
Barcoding Not Supported
Customer Management Not Supported
Maintenance Management Not Supported
Reservations Management Not Supported