Audience
Companies that sell, rent and service forklifts and industrial machinery: equipment dealers, rental fleets and service workshops.
About HeyOne
HeyOne is cloud software for forklift and industrial-equipment dealers, rental businesses, and service teams. It combines a product website and lead inbox with CRM workflows for customer inquiries, equipment configurations, quotes, approvals, orders, and payment schedules. Teams can link deliveries to individual machines and serial numbers, track hour-meter readings, record service history, monitor maintenance due by operating hours, and assign repairs as technician work orders. A customer portal gives each customer access to its fleet, quotes, and service records. The system brings website chat, forms, Facebook, Zalo, and hotline inquiries into a shared queue, and supports catalog pages for equipment models. Its AI assistant Mira can draft quotes, contacts, and notes for review, with ChatGPT and Claude connections through MCP. Data can be exported to Excel.