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About

Helploom is a lightweight, affordable customer support tool made for solo founders and small teams. It adds a fast live chat widget to your site, captures leads, and keeps conversations organized in a shared inbox. Setup is a tiny copy-paste script and there’s an API to identify users. Plans include a free tier, AI Assist credits, and human-first priority support from the founder. Everything is designed to stay simple, useful, and budget-friendly so you can build direct relationships with customers without the bloat or high cost of enterprise tools.

About

Plain is an AI-powered customer support and collaborative experience platform built to help B2B teams manage and respond to customer conversations across Slack, Microsoft Teams, Discord, email, chat, forms, and in-product channels within one unified, lightning-fast workspace; it consolidates all support channels into a single inbox, connects internal systems via a flexible API-first model, automates workflows, and uses built-in AI tools, such as the customer-facing AI agent Ari to triage and resolve routine queries, Sidekick to assist team members with context-aware drafting and knowledge search, and Insights to detect trends and surface themes, to reduce manual work, accelerate response times, and improve customer understanding. It can add any knowledge source for precision, integrates with development and business tools, provides SLAs and workflow automation across channels, and is designed to enable teams to understand every customer.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Small teams and solo founders

Audience

B2B customer support, success, and operations teams that want a platform to unify and automate support across modern communication channels and surface insights that improve customer relationships

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$39/month
Free Version Supported
Free Trial Not Supported

Pricing

$35 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Helploom
Founded: 2025
India
helploom.com

Company Information

Plain
United States
www.plain.com

Alternatives

Alternatives

Hay

Hay

Hay.chat
Shelf

Shelf

Shelf.io

Categories

Categories

Agentic AI Supported
AI Agents Supported
Customer Service Supported

Integrations

Discord Not Supported
GitHub Not Supported
Gmail Not Supported
Help Scout Not Supported
HubSpot CRM Not Supported
Inkeep Not Supported
Intercom Not Supported
Jira Not Supported
Linear Not Supported
Microsoft Teams Not Supported
Motileo Not Supported
Odella Not Supported
Rootly Not Supported
Salesforce Not Supported
Shortcut Not Supported
Slack Not Supported
Zendesk Not Supported
incident.io Not Supported

Integrations

Discord Supported
GitHub Supported
Gmail Supported
Help Scout Supported
HubSpot CRM Supported
Inkeep Supported
Intercom Supported
Jira Supported
Linear Supported
Microsoft Teams Supported
Motileo Supported
Odella Supported
Rootly Supported
Salesforce Supported
Shortcut Supported
Slack Supported
Zendesk Supported
incident.io Supported
Claim Helploom and update features and information
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