HelpConsole

HelpConsole

Browse Lab
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About

StaffMap 4 includes many new features and enhancements such as importing Desks and Assets, REST API, Import/Sync with Azure AD, SQL Server Database, Annotations, part-time desk assignment, Assets & Desks on Maps, Improved themes, etc. Click the 'More Info' button below to see a full list of improvements. If you have your own onsite servers, or if your company has policies that require software to run within your firewall, self-hosted may be the best choice. The self-hosted version provides direct integration with your active directory server where as the cloud version does not. If you want to be able to import or sync with the active directory, self-hosted may be the best choice. Let us host your floor plans for you. Avoid the hassles of maintaining your own web server, applying service packs, and upgrading to new versions.

About

TaskBridge is self-hosted help desk and ticketing software for organisations that want support data on their own infrastructure. It is delivered in a Docker container under a one-time commercial internal-use licence, with full source code included and unlimited agents and end users. Teams can manage support requests through email and the application, prioritise and categorise tickets, assign agents and track resolution. Dashboards and reports help monitor support activity. Administrators can configure roles, permissions, departments and ticket categories. TaskBridge is proprietary software, not open source, and customers are responsible for operating their hosting infrastructure.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Content Management system for companies

Audience

IT and customer support teams in organisations that want a self-hosted help desk on their own infrastructure.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$16.95 per month
Free Version Not Supported
Free Trial Supported

Pricing

€4,499 one-time
The single edition is a €4,499 one-time perpetual licence for commercial internal use. It includes source code, unlimited agents and end users, and the standard features. The first 12 months of updates and maintenance are included.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Browse Lab
Founded: 2003
Canada
www.browselab.com

Company Information

TaskBridge
taskbridge.eu/

Alternatives

StaffMap

StaffMap

Staffmap Software

Alternatives

Maxdesk

Maxdesk

MXG Infotech Pvt Ltd
Fleet

Fleet

Fleet Device Management
eStreamDesk

eStreamDesk

eStream
pgDash

pgDash

RapidLoop
Conductral

Conductral

KNAPP Consulting
Awesome Support

Awesome Support

Structured Markets Group

Categories

Categories

Help Desk Supported

Content Management Features

Audio Content Supported
Customizable Templates Supported
Document Indexing Supported
E-forms Supported
Full Text Search Supported
Image Editor Supported
SEO Management Not Supported
Text Editor Supported
Version Control Supported
Video Content Supported
Website Management Supported

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Supported
Collaboration Supported
Content Management Supported
Decision Tree Supported
Discussion Boards Not Supported
Full Text Search Supported
Knowledge Base Management Supported
Self Service Portal Supported

Integrations

No info available.

Integrations

No info available.
Claim HelpConsole and update features and information
Claim HelpConsole and update features and information
Claim TaskBridge and update features and information
Claim TaskBridge and update features and information