HelpConsoleBrowse Lab
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Related Products
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About
StaffMap 4 includes many new features and enhancements such as importing Desks and Assets, REST API, Import/Sync with Azure AD, SQL Server Database, Annotations, part-time desk assignment, Assets & Desks on Maps, Improved themes, etc. Click the 'More Info' button below to see a full list of improvements. If you have your own onsite servers, or if your company has policies that require software to run within your firewall, self-hosted may be the best choice. The self-hosted version provides direct integration with your active directory server where as the cloud version does not. If you want to be able to import or sync with the active directory, self-hosted may be the best choice. Let us host your floor plans for you. Avoid the hassles of maintaining your own web server, applying service packs, and upgrading to new versions.
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About
TaskBridge is self-hosted help desk and ticketing software for organisations that want support data on their own infrastructure. It is delivered in a Docker container under a one-time commercial internal-use licence, with full source code included and unlimited agents and end users. Teams can manage support requests through email and the application, prioritise and categorise tickets, assign agents and track resolution. Dashboards and reports help monitor support activity. Administrators can configure roles, permissions, departments and ticket categories. TaskBridge is proprietary software, not open source, and customers are responsible for operating their hosting infrastructure.
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Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Content Management system for companies
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Audience
IT and customer support teams in organisations that want a self-hosted help desk on their own infrastructure.
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
$16.95 per month
Free Version
Not Supported
Free Trial
Supported
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Pricing
€4,499 one-time
The single edition is a €4,499 one-time perpetual licence for commercial internal use. It includes source code, unlimited agents and end users, and the standard features. The first 12 months of updates and maintenance are included.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationBrowse Lab
Founded: 2003
Canada
www.browselab.com
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Company InformationTaskBridge
taskbridge.eu/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Content Management Features
Audio Content
Supported
Customizable Templates
Supported
Document Indexing
Supported
E-forms
Supported
Full Text Search
Supported
Image Editor
Supported
SEO Management
Not Supported
Text Editor
Supported
Version Control
Supported
Video Content
Supported
Website Management
Supported
Knowledge Management Features
Artificial Intelligence (AI)
Not Supported
Cataloging / Categorization
Supported
Collaboration
Supported
Content Management
Supported
Decision Tree
Supported
Discussion Boards
Not Supported
Full Text Search
Supported
Knowledge Base Management
Supported
Self Service Portal
Supported
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Integrations
No info available.
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Integrations
No info available.
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