Audience

IT and customer support teams in organisations that want a self-hosted help desk on their own infrastructure.

About TaskBridge

TaskBridge is self-hosted help desk and ticketing software for organisations that want support data on their own infrastructure. It is delivered in a Docker container under a one-time commercial internal-use licence, with full source code included and unlimited agents and end users. Teams can manage support requests through email and the application, prioritise and categorise tickets, assign agents and track resolution. Dashboards and reports help monitor support activity. Administrators can configure roles, permissions, departments and ticket categories. TaskBridge is proprietary software, not open source, and customers are responsible for operating their hosting infrastructure.

Pricing

Starting Price:
€4,499 one-time
Pricing Details:
The single edition is a €4,499 one-time perpetual licence for commercial internal use. It includes source code, unlimited agents and end users, and the standard features. The first 12 months of updates and maintenance are included.

Integrations

No integrations listed.

Ratings/Reviews

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Company Information

TaskBridge
taskbridge.eu/

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Product Details

Platforms Supported
Cloud
On-Premises

TaskBridge Frequently Asked Questions

Q: What kinds of users and organization types does TaskBridge work with?
Q: What languages does TaskBridge support in their product?
Q: How much does TaskBridge cost?

TaskBridge Product Features

Help Desk

Live Chat Not Supported
Community Forums Not Supported
Self Service Portal Not Supported
Automated Routing Not Supported
Multiple Brands / Products Not Supported
Knowledge Base Not Supported
Incident Management Not Supported
Ticket Management Not Supported
Alerts / Escalation Not Supported
Known Issue Management Not Supported
Interaction Tracking Not Supported
Document Storage Not Supported
Multi-Channel Communication Not Supported
Service Level Agreement (SLA) Management Not Supported
Network Monitoring Not Supported
Customizable Branding Not Supported
IT Asset Management Not Supported
Real-time Chat Not Supported
Email Integration Not Supported