HelloDuty vs. Voxbay Comparison


HelloDuty Brrng Limited	Voxbay	+	+
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The platform integrates with Google Ads, Google Analytics, HubSpot, Salesforce, and other business applications to connect marketing data with customer conversations and revenue outcomes. 939 Ratings Visit Website DialerAI Our autodialer software are used for automating sales calls, payment collections, appointment reminders, phone polling and market research. It can also be used for mass emergency voice broadcasting. The system is ideal for Telcos and companies selling callcenter services as it is multi-tenant with billing and white-labeled while being economical to run as you choose your own Voice Provider. Our autodialer software can massively increase productivity by dropping busy, unanswered and disconnected line, passing calls answered by real people back to your agents, and leaving messages on answering machines. 5 Ratings Visit Website PBXware PBXware is the world’s first and most mature IP PBX Professional Open Standards Turnkey Telephony Platform. 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About HelloDuty is a cloud customer-engagement and contact-center platform for businesses that manage customer calls, messaging and follow-up. It combines virtual telephony and call-center tools with configurable IVR and USSD journeys, call routing, recording, monitoring and analytics. Teams can use it to handle customer interactions, capture leads and manage follow-up through CRM features, automated SMS and WhatsApp messaging, and connections to third-party CRMs, help desks and payment services. HelloDuty also provides campaign and workflow capabilities for outreach and customer support, with integrations documented for services including Salesforce, Zendesk, Freshdesk, Zoho, Odoo and M-Pesa. The platform is aimed at organizations operating in African markets, including financial services and agent networks.	About Voxbay is an AI-powered, cloud telephony and unified communications platform designed for businesses of all sizes. It delivers a comprehensive contact-center solution featuring multilevel IVR, predictive dialer, virtual numbers, call masking, conferencing, live call monitoring and transfer, call recording, lead and ticket management, SMS/WhatsApp messaging, and AI-driven call routing. It seamlessly integrates with CRM systems such as Zoho, automatically logging interactions, and supports global virtual numbers from over 65 countries. It provides real-time agent dashboards, performance tracking, automated notifications, and social media connectors. With 99.9 % uptime, robust security, and scalable deployment, Voxbay streamlines inbound and outbound communication, optimizes workflows, and enhances customer engagement through centralized control and intelligent analytics.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Fintechs, banks, agent networks and other businesses in Africa that run customer calls, messaging and lead follow-up.	Audience Sales teams in growing businesses seeking a solution to improve and optimize customer experience
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Not Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing Free Free Version Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Supported
Company Information Brrng Limited Founded: 2020 Kenya helloduty.com	Company Information Voxbay India voxbay.com
Alternatives Voxbay	Alternatives T-Max Predictive Dialer T-Max Dialer & Communications
Fastcall	CallShaper
Luron AI	Call Center Studio
RapportCMS Unity4	SpitFire OPC Marketing
Verint CX Automation Verint View All	Ricochet360 View All
Categories Call Center Supported	Categories Call Center Supported Predictive Dialer Supported Telephony Supported

Integrations Freshdesk Supported Odoo Supported Salesforce Supported WhatsApp Supported Bitrix24 Not Supported HubSpot CRM Not Supported LeadSquared Not Supported M-PESA Supported Microsoft Teams Not Supported Pipedrive Not Supported Slack Not Supported Workpex Not Supported Zendesk Supported Zoho CRM Not Supported Show More Integrations View All 6 Integrations	Integrations Freshdesk Supported Odoo Supported Salesforce Supported WhatsApp Supported Bitrix24 Supported HubSpot CRM Supported LeadSquared Supported M-PESA Not Supported Microsoft Teams Supported Pipedrive Supported Slack Supported Workpex Supported Zendesk Not Supported Zoho CRM Supported Show More Integrations View All 12 Integrations
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