Heap

Heap

Contentsquare
Mitzu

Mitzu

Mitzu.io
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+

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About

Heap is a comprehensive digital insights platform that provides businesses with a complete understanding of their customers’ journeys. By automatically capturing all user interactions across web and mobile platforms, Heap offers actionable insights to optimize conversion, retention, and user experience. The platform uses advanced data science to identify moments of friction and opportunity, allowing businesses to make data-driven decisions quickly. With powerful tools like session replay, heatmaps, and AI-powered insights, Heap enables businesses to understand and improve user behavior at every touchpoint.

About

Mitzu is an agentic analytics platform that runs your analytics directly on your data warehouse — no data copying, no reverse ETL, no SQL required. Its AI analytics agent answers business questions autonomously: it maps your schema, writes and executes queries on Snowflake, BigQuery, Redshift, Databricks, or ClickHouse, and returns explainable results with full SQL visibility. Teams get instant access to funnels, retention, cohorts, user journeys, and revenue metrics. Mitzu also proactively monitors KPIs and sends anomaly alerts via Slack or email. Available as SaaS, BYOC, or fully self-hosted. Free trial available at mitzu.io

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses and product teams seeking to optimize customer journeys, improve conversions, and gain deeper insights into user behavior through data-driven analytics

Audience

Product manager, Data analyst

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$500.00/year
Free Version Supported
Free Trial Supported

Pricing

$35 per month
Editor-based
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 3.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • I enjoy Heap's ability to constantly and closely track traffic within our websites and the behavior of the users visiting them. Heap provides very useful, easy to understand and analyze data to identify and correct potential flaws or track modules that can be improved within our web pages.

Cons

  • The learning cave of this software is steep, and its configuration is not the easiest. However, it has excellent tutorials and an exceptional technical support team.

Pros & Cons from Real Users

Pros

  • I loved that it directly works with BigQuery, and I don't have to use the reverse ETL tool. Also, as it is self-service my non-technical colleagues can use it. Cant wait for the new features!

Cons

  • The UX can be improved slightly, but it's still user-friendly.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Contentsquare
Founded: 2012
France
www.heap.io

Company Information

Mitzu.io
Founded: 2022
United States
mitzu.io

Alternatives

Alternatives

Astrato

Astrato

Astrato Analytics
Compass

Compass

Dagster Labs

Categories

Categories

Product Analytics Supported

Business Intelligence Features

Ad Hoc Reports Supported
Benchmarking Not Supported
Budgeting & Forecasting Not Supported
Dashboard Supported
Data Analysis Supported
Key Performance Indicators Supported
Natural Language Generation (NLG) Not Supported
Performance Metrics Supported
Predictive Analytics Not Supported
Profitability Analysis Not Supported
Strategic Planning Not Supported
Trend / Problem Indicators Supported
Visual Analytics Supported

Data Visualization Features

Analytics Supported
Content Management Not Supported
Dashboard Creation Not Supported
Filtered Views Supported
OLAP Not Supported
Relational Display Not Supported
Simulation Models Not Supported
Visual Discovery Supported

Reporting Features

Customizable Dashboard Supported
Data Source Connectors Supported
Drag & Drop Not Supported
Drill Down Supported
Email Reports Not Supported
Financial Reports Not Supported
Forecasting Supported
Marketing Reports Supported
OLAP Not Supported
Report Export Supported
Sales Reports Supported
Scheduled / Automated Reports Not Supported

Web Analytics Features

Campaign Management Supported
Conversion Tracking Supported
Form Analytics Not Supported
Goal Tracking Not Supported
Keyword Tracking Supported
Multiple Site Management Supported
Pageview Tracking Supported
Referral Source Tracking Supported
Site Search Tracking Supported
Time on Site Tracking Not Supported
User Interaction Tracking Supported

Product Analytics Features

Attribution Supported
Automatic Data Capture Supported
Churn Reporting Supported
Customer Feedback Collection Not Supported
Customer Guidance Not Supported
Customer Journey Analytics Supported
Data Export Supported
Data History Retention Not Supported
Data Labeling Supported
Product Engagement Scoring Not Supported
Real-Time Data Analysis Supported
Touchpoint Analytics Not Supported
User Segmentation Supported

Integrations

RudderStack Supported
Appcues Supported
BigMarker Supported
Black Crow AI Supported
Chameleon Supported
Ethyca Supported
Evolv Al Supported
Feathery Supported
HelpBar Supported
Indent Supported
Mode Supported
Motileo Supported
PostgreSQL Not Supported
Pylar Supported
RIVN Supported
Scispot Supported
Split Supported
Tapcart Supported
Userflow Supported
VWO Testing Supported

Integrations

RudderStack Supported
Appcues Not Supported
BigMarker Not Supported
Black Crow AI Not Supported
Chameleon Not Supported
Ethyca Not Supported
Evolv Al Not Supported
Feathery Not Supported
HelpBar Not Supported
Indent Not Supported
Mode Not Supported
Motileo Not Supported
PostgreSQL Supported
Pylar Not Supported
RIVN Not Supported
Scispot Not Supported
Split Not Supported
Tapcart Not Supported
Userflow Not Supported
VWO Testing Not Supported
Claim Heap and update features and information
Claim Heap and update features and information
Claim Mitzu and update features and information
Claim Mitzu and update features and information