Related Products
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About
Glance improves your digital customer engagements by letting your sales rep, service rep, or trainer instantly join the customer in your website or app, see their screen, and deliver human-to-human guidance.
Enterprises earn, keep, and grow customers through instant, personal, human-to-human collaboration sessions within their mobile apps, portals, and websites. Glance is easy for everyone and works on any platform or device, and is easy to integrate with key CRM and CCaaS players like Salesforce, Five9, Amazon, Microsoft, Twilio, and Genesys.
The world’s most recognizable brands trust Glance in moments that matter to build relationships, increase revenue, and boost customer lifetime value.
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About
RemoteVS is an online sales service that leverages co-browsing technology to enhance customer interactions by allowing support agents to simultaneously navigate web pages with customers, facilitating real-time assistance and contract signing. The process is straightforward, customers access the service through their browser without the need for downloads, connect instantly with a support agent who initiates the remote session, and receive visual guidance through video, screen sharing, file sharing, or co-browsing. Key features include on-screen tools such as pointers and drawing utilities for annotations, file and image sharing capabilities supporting formats like PNG, JPEG, JPG, and PDF, a barcode reader for instant product information verification, automatic session recording with administrative review, and LiveView for real-time monitoring of support agents' activities and customer service statistics.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Product managers, CX and IT teams at enterprise organizations that need a cobrowse or secure screen share solution
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Audience
Businesses seeking a solution to enhance customer engagement and streamline online consultations through real-time co-browsing and interactive support features
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$149.00 per year
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationGlance
Founded: 2000
United States
www.glance.cx
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Company InformationRemoteVS
Republic of Korea
www.remotevs.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Screen Sharing Features
Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording
Video Conferencing Features
Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard
Web Conferencing Features
Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard
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Integrations
AWS Marketplace
Canonical Juju
ConformX
MicroStack
Mir Display Server
SOLEX
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Integrations
AWS Marketplace
Canonical Juju
ConformX
MicroStack
Mir Display Server
SOLEX
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