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About

Transform your communications into an asset, not a resource drain. GigTel brings your team together through the most revolutionary, cloud-based communications platform to grow your business in the remote work environment. Streamline your selling processes by working & communicating in real-time, anytime, anywhere. Improve customer experience by getting in touch quickly, on-the-fly, real time collaboration or trouble-shooting (video, chat, text, voice). Rapidly optimize sales and customer conversations through real-time data analytics to make impactful business decisions -- on the fly. Too many companies struggle unnecessarily, from communication problems like complex legacy system maintenance, missed calls or unreliable service. We’re here to help. Rejuvenate your business with an easy-to-use, flexible and affordable hosted platform that unifies your communications and improves company outcomes. We make the transition quick and easy so you can reap the benefits.

About

ingover Group is a European SaaS software publisher and telephone operator since 2005. A true expert in business telecoms, since early 2018 it has been offering Ringover, a voice - video - chat - SMS and call centre communication solution, 100% cloud and trusted by 10,000 users. Integrable with business apps and offering real-time statistics, Ringover makes it possible to manage business communications in just a few clicks. Our keys: end-to-end technological expertise, a user-friendly interface and full support at every stage. With Ringover, your business communications are possible anywhere in the world via PCs or smartphones. A standard internet connection is all you need!

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses that want a cloud communication platform

Audience

SMEs, remote workers, call centers, sales and support teams

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$9.95/user
Our FULLY loaded seat costs $24.95 with no extra (hidden) fees. It includes Video, File & Screen Share, Auto Attendant, VoIP, softphone, Mobile App, and SO much more!
Free Version
Free Trial

Pricing

$44.00/month/user
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • - Seamless transition - GigTel support is excellent - Base pricing is very good - Very easy to learn - GigTel (with Teleringer rep) did quick setup.

Cons

  • - Don't recall anyone mentioning all the fees, taxes, and add-on costs that add about 40% to the bill. Still though we are saving about 30% overall from previous company. - 3 login websites that really should be 1 centralized hub: (1) messaging, (2) fax, and (3) paying bill.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

GigTel
Founded: 1951
United States
gigtel.com

Company Information

Ringover
Founded: 2005
France
www.ringover.com

Alternatives

Alternatives

Bloom AI

Bloom AI

Bloom Inc

Categories

Categories

Business VoIP Features

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Cloud Communication Platform Features

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Productivity Features

Collaboration
Database Creation
Document Creation
File Sharing
Notes Management
Office Suite
Presentation Tools
Project Management
Task Management
Team Chat

Business VoIP Features

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Cloud Communication Platform Features

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Business Phone Systems Features

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Call Tracking Features

Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
CRM
IVR / Voice Recognition
Keyword Tracking

IVR Features

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Softphone Features

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Telephony Features

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
Inbound Reporting
IVR / Voice Recognition
Outbound Reporting
Predictive Dialer
Telemarketing Management
Voice & Data Integration
VoIP

Unified Communications Features

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Integrations

Salesforce
Zendesk
Zoho CRM
5X
BoldDesk
Crono
GoldMine CRM
Gorgias
HubSpot Customer Platform
La Growth Machine
Microsoft Dynamics 365
Noota
Outdoo AI
Pipedrive
Propertyware
Quil
Sage CRM
Sugar Market
Workers by Delos
eAgent Solutions

Integrations

Salesforce
Zendesk
Zoho CRM
5X
BoldDesk
Crono
GoldMine CRM
Gorgias
HubSpot Customer Platform
La Growth Machine
Microsoft Dynamics 365
Noota
Outdoo AI
Pipedrive
Propertyware
Quil
Sage CRM
Sugar Market
Workers by Delos
eAgent Solutions
Claim GigTel and update features and information
Claim GigTel and update features and information
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