SecureDeskRubix Technology
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Related Products
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About
Getscreen.me cloud software allows you to connect to your desktop remotely via a direct link from your browser. If you need fast connect to the user's computer and help him solve a problem - use the quick support function. If you need to connect frequently, set up a permanent access. You can call a customer or ask a question in the chat window during a session - this saves time. And if you have a large company - create teams and work together under one account!
Getscreen.me is absolutely safe. All transmitted data is encrypted by default with 128-bit AES algorithm inside WebRTC and SSL protocols. Integration with popular platforms like Google Chrome Extension, Telegram and Jira Service Desk, as well as with HTTP API.
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About
SecureDesk is a self-hosted remote support and device management platform for Windows environments, built so the operator's own infrastructure, not a third-party cloud sits in the middle of every session.
It supports two connection modes: attended sessions for real-time, on-demand remote assistance where the end user is present to approve the connection, and unattended access for managing devices that aren't actively staffed, such as servers or kiosks. For deeper troubleshooting, technicians can drop into a SYSTEM-level shell to run administrative commands directly on the endpoint.
The core of its design is the encryption model: both the technician's console and the remote endpoint generate their own AES-256-GCM keys, and endpoints connect outbound-only. The self-hosted relay that brokers each session only ever forwards ciphertext it holds no key for, so even the relay operator can't see or decrypt session content.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Not Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
System administrators, remote working users, developers
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Audience
IT support teams, help desks, and managed service providers (MSPs) responsible for Windows environments — anyone doing remote troubleshooting or device management who wants to avoid routing session data through a third-party cloud. It's a strong fit for organizations in privacy- and compliance-sensitive industries (healthcare, finance, legal, government) where visibility into remote-support traffic is a real security concern, since the relay itself can't decrypt session content. It also suits solo technicians and small IT shops via the free tier (one technician, three devices), as well as larger teams needing unattended access to unstaffed devices like servers and kiosks.
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
$5
Standard: from $5 per month
Advanced: from $80 per year Enterprise: from $100 per year Pay only for what you use!
Free Version
Supported
Free Trial
Not Supported
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Pricing
$249/year
For small IT teams and MSPs — unattended fleets, elevation and SSO.
≈ $21/mo · billed annually Up to 10 operators
Free Version
Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Supported
Live Online
Not Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationGetscreen.me
Founded: 2018
Cyprus
getscreen.me
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Company InformationRubix Technology
Founded: 2012
United States
www.rubixtechnology.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Remote Support Features
Diagnostic Tools
Supported
File Transfer
Supported
Live Chat
Supported
Real-time Chat
Supported
Remote Control
Supported
Screen Sharing
Supported
Session Recording
Supported
Session Transfer
Supported
Surveys & Feedback
Supported
Remote Desktop Features
Chat
Supported
Cross-Platform Access
Supported
File Transfer
Supported
Group View
Supported
Mobile Device Access
Supported
Multi Monitor Support
Supported
Record Remote Sessions
Supported
Remote Print
Not Supported
Remote Wake
Supported
User Management
Supported
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Remote Support Features
Diagnostic Tools
Not Supported
File Transfer
Supported
Live Chat
Supported
Real-time Chat
Supported
Remote Control
Supported
Screen Sharing
Supported
Session Recording
Supported
Session Transfer
Not Supported
Surveys & Feedback
Not Supported
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Integrations
Chaport
Supported
Chatra
Supported
Formilla.com
Supported
Google Authenticator
Supported
Google Chrome
Supported
Jira Service Management
Supported
JivoChat
Supported
KonnectzIT
Supported
LiveChat
Supported
Omnidesk
Supported
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Integrations
Chaport
Not Supported
Chatra
Not Supported
Formilla.com
Not Supported
Google Authenticator
Not Supported
Google Chrome
Not Supported
Jira Service Management
Not Supported
JivoChat
Not Supported
KonnectzIT
Not Supported
LiveChat
Not Supported
Omnidesk
Not Supported
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