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About

Getscreen.me cloud software allows you to connect to your desktop remotely via a direct link from your browser. If you need fast connect to the user's computer and help him solve a problem - use the quick support function. If you need to connect frequently, set up a permanent access. You can call a customer or ask a question in the chat window during a session - this saves time. And if you have a large company - create teams and work together under one account! Getscreen.me is absolutely safe. All transmitted data is encrypted by default with 128-bit AES algorithm inside WebRTC and SSL protocols. Integration with popular platforms like Google Chrome Extension, Telegram and Jira Service Desk, as well as with HTTP API.

About

RustDesk is a full-featured open source remote control alternative for self-hosting and security with minimal configuration. Works on Windows, macOS, Linux, iOS, Android, and web. Supports VP8/VP9/AV1 software codecs, and H264/H265 hardware codecs. Own your data, and easily set up a self-hosting solution on your infrastructure. P2P connection with end-to-end encryption based on NaCl. No administrative privileges or installation needed for Windows, elevate privilege locally or from remote on demand. We like to keep things simple and will strive to make them simpler where possible. Supported by a network of early advocates, contributors, and champions. If you are using RustDesk you should have your own RustDesk server. The ports required for RustDesk server self-hosting depend largely on your environment and what you want to do with RustDesk.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

System administrators, remote working users, developers

Audience

Teams in need of a solution to manage and secure their remote desktop access operations

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$5
Standard: from $5 per month
Advanced: from $80 per year
Enterprise: from $100 per year

Pay only for what you use!
Free Version Supported
Free Trial Not Supported

Pricing

$9.90 per month
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.5 / 5
design 5.0 / 5
support 2.5 / 5

Reviews/Ratings

Overall 2.3 / 5
ease 3.0 / 5
features 3.0 / 5
design 3.3 / 5
support 2.0 / 5

Pros & Cons from Real Users

Pros

  • The web client is the standout feature. It allows me to connect to my home PC from a restricted iPad using only the Safari browser. The permanent link feature makes access incredibly fast and simple. The connection is stable and the quality is high enough for reading text and browsing, which is exactly what I need.
  • Security: the service works over the HTTPS protocol, which includes AES encryption. Integrated with Chrome Extention, Telegram, Jira Service Desk, Zendesk, available for Windows, MacOS, Android, and Linux. It's free for non-commercial usage. Connect from browser.

Cons

  • Some useful features, like Black Screen mode, are premium and need to be unlocked. It would be better if these were included for free personal users.
  • No iOS app. But now I'm using Android so it's not a problem.

Pros & Cons from Real Users

Pros

  • Even though it's fast when it does work, since it's self hosted and runs through your own relay server.
  • - Self Hosting - Speed - Security - This means nothing, but the form told me I needed at least 100 characters in the text box. Lorem ipsum quick red fox yadda yadda yadda.
  • Unattended Mode plus the OTP Mode, faster connection and better display and resolution handling on Windows, Mac, and Linux.

Cons

  • Their support staff are not helpful, blunt, not trained at all to work with the public and quite rude. The system is full of bugs which are not being addressed, even though the internet is full of the discussions of these.
  • - Additional charge PER endpoint - regardless if you need unattended access or not - Support is terrible/non existent. - Server installation was a pain.
  • Remote Connection have no 'on-premises' options just like AnyDesk.

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Getscreen.me
Founded: 2018
Cyprus
getscreen.me

Company Information

RustDesk
United States
rustdesk.com

Alternatives

Alternatives

AnyPilot

AnyPilot

Gelisim Otomasyon & Yazilim
Apache Guacamole

Apache Guacamole

Apache Software Foundation
SecureDesk

SecureDesk

Rubix Technology
AnyDesk

AnyDesk

AnyDesk Software
AnyDesk

AnyDesk

AnyDesk Software

Categories

Remote Desktop Supported
Remote Support Supported
RMM Supported

Categories

Remote Desktop Supported
Remote Support Supported

Remote Desktop Features

Chat Supported
Cross-Platform Access Supported
File Transfer Supported
Group View Supported
Mobile Device Access Supported
Multi Monitor Support Supported
Record Remote Sessions Supported
Remote Print Not Supported
Remote Wake Supported
User Management Supported

Remote Support Features

Diagnostic Tools Supported
File Transfer Supported
Live Chat Supported
Real-time Chat Supported
Remote Control Supported
Screen Sharing Supported
Session Recording Supported
Session Transfer Supported
Surveys & Feedback Supported

Integrations

Azure Marketplace Not Supported
Chaport Supported
Chatra Supported
Devolutions Remote Desktop Manager Not Supported
Docker Not Supported
Formilla.com Supported
Google Authenticator Supported
Google Chrome Supported
Jira Service Management Supported
JivoChat Supported
KonnectzIT Supported
LiveChat Supported
Omnidesk Supported
ServiceNow Supported
Telegram Supported
XEOX Supported
Zendesk Supported

Integrations

Azure Marketplace Supported
Chaport Not Supported
Chatra Not Supported
Devolutions Remote Desktop Manager Supported
Docker Supported
Formilla.com Not Supported
Google Authenticator Not Supported
Google Chrome Not Supported
Jira Service Management Not Supported
JivoChat Not Supported
KonnectzIT Not Supported
LiveChat Not Supported
Omnidesk Not Supported
ServiceNow Not Supported
Telegram Not Supported
XEOX Not Supported
Zendesk Not Supported
Claim Getscreen.me and update features and information
Claim Getscreen.me and update features and information
Claim RustDesk and update features and information
Claim RustDesk and update features and information