+
+

Related Products

  • New Relic
    2,474 Ratings
    Visit Website
  • Site24x7
    591 Ratings
    Visit Website
  • Edge Delta
    10 Ratings
    Visit Website
  • Stonebranch
    118 Ratings
    Visit Website
  • groundcover
    19 Ratings
    Visit Website
  • IBM Cognos Analytics
    1,552 Ratings
    Visit Website
  • WebLOAD
    34 Ratings
    Visit Website
  • NMIS
    14 Ratings
    Visit Website
  • Uptrends
    121 Ratings
    Visit Website
  • SPC for Excel
    18 Ratings
    Visit Website

Platforms Supported

Windows
Mac
Linux
SaaS / Web
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
SaaS / Web
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies looking for a custom monitoring, analytics and automation platform to improve user experience

Audience

Marketers, product managers, and UX designers

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$460 per month
Free Version
Free Trial

Pricing

$99 per month
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
Read all reviews

Reviews/Ratings

Overall 4.5 / 5
ease 4.7 / 5
features 4.7 / 5
design 4.7 / 5
support 4.2 / 5
Read all reviews

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Germain UX
Founded: 2012
United States
germainux.com

Company Information

Hotjar
Founded: 2014
Malta
www.hotjar.com

Alternatives

CloudQA

CloudQA

Statnetics, LLC

Alternatives

Extellio

Extellio

Extellio International AB
Sematext Cloud

Sematext Cloud

Sematext Group
eG Enterprise

eG Enterprise

eG Innovations

Categories

Categories

Application Performance Monitoring (APM) Features

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Business Process Management Features

Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management

Data Analysis Features

Data Discovery
Data Visualization
High Volume Processing
Predictive Analytics
Regression Analysis
Sentiment Analysis
Statistical Modeling
Text Analytics

DevOps Features

Approval Workflow
Dashboard
KPIs
Policy Management
Portfolio Management
Prioritization
Release Management
Timeline Management
Troubleshooting Reports

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Feedback Features

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Customer Journey Mapping Tools Features

Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates

Heatmap Features

Behavioral Mapping
Dashboard
Dynamic Maps
Element Analytics
Embeddable Maps
For Sales
For Science
Radial Mapping
Territorial Mapping
Website Analytics

Marketing Analytics Features

A/B Testing
Campaign Management
Channel Attribution
Customer Journey Mapping
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Social Media Metrics
Website Analytics

Session Replay Features

Eye Tracking
Form Analytics
Heatmaps
Mouse Tracking
Optimization Tools
Session Recording
Surveys
User Experience Analysis
User Feedback
Visitor Segmentation

Survey Features

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

UX Features

Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research

Web Analytics Features

Campaign Management
Conversion Tracking
Form Analytics
Goal Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking

Website Optimization Tools Features

Competitor Analysis
Content Management
Keyword Research Tools
Link Management
Performance Metrics
Problem Area Alerts

Integrations

Clym
Dorik
Hello Customer
Kameleoon
LicenceOne
Mindspun
Nekton.ai
PHP Fusion
Rambox
Salesforce
Sourcetable
Stackpile
Truehost
TrustCommander
Unbounce
Versoly
WeWeb
Webflow
Weebly
WordPress

Integrations

Clym
Dorik
Hello Customer
Kameleoon
LicenceOne
Mindspun
Nekton.ai
PHP Fusion
Rambox
Salesforce
Sourcetable
Stackpile
Truehost
TrustCommander
Unbounce
Versoly
WeWeb
Webflow
Weebly
WordPress
Claim Germain UX and update features and information
Claim Germain UX and update features and information
Claim Hotjar and update features and information
Claim Hotjar and update features and information