Audience
Companies looking for a custom monitoring, analytics and automation platform to improve user experience
About Germain UX
No need to talk to the users to know what they experienced (replay, behavior insights, etc). End-2-end Transaction Insights (business, technology, etc). User interface design or technology issues may contribute to poor user experience. Germain UX identifies use cases and root-cause of issues down to the user click and scenario and technology (network request, code, sql, etc). Lack of training, poor organization, attrition may contribute to ineffective business operations. Germain UX identifies main gaps and their root-cause, in real-time and 24×7. Overloaded call center, lack of expertise, hard to find information on a website may all contribute to low prospect conversion rate. Germain UX helps identify actionable insights. Ineffective product or service, lack of support, hard-to-find online material, may all contribute to a poor customer experience and attrition. Germain UX identifies actionable insights around that, 24×7 and in real-time.
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Pricing
Starting Price:
$460 per month
Company Information
Germain UX
Founded: 2012
United States
germainux.com
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Windows
Mac
Linux
iPhone
iPad
Android
Chromebook
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
Phone Support
24/7 Live Support
Online
Germain UX Frequently Asked Questions
Q: What kinds of users and organization types does Germain UX work with?
Germain UX works with these users and organization types: Mid Size Business, Small Business, Enterprise, and Startup.
Q: What languages does Germain UX support in their product?
Germain UX supports these languages: English.
Q: What kind of support options does Germain UX offer?
Germain UX offers support via phone support, 24/7 live support, and online.
Q: What other applications or services does Germain UX integrate with?
Germain UX integrates with: Apache Solr, Elasticsearch, Oracle Application Testing Suite, Oracle Siebel CRM, PHP Fusion, and Salesforce.
Q: Does Germain UX have an API?
Yes, Germain UX has an API.
Q: Does Germain UX have a mobile app?
Yes, Germain UX has a mobile app for Android, iPhone, and iPad.
Q: What type of training does Germain UX provide?
Germain UX provides training in the form of documentation, live online, webinars, in person, and videos.
Q: How much does Germain UX cost?
Pricing for Germain UX starts at $460 per month.
Q: What pricing for support is available for Germain UX?
Germain UX offers support included with purchase.
Q: What pricing for training is available for Germain UX?
Germain UX offers training included with purchase.
Germain UX Product Features
Application Performance Monitoring (APM)
Baseline Manager
Supported
Diagnostic Tools
Supported
Full Transaction Diagnostics
Supported
Performance Control
Supported
Root-Cause Diagnosis
Supported
Server Performance
Supported
Trace Individual Transactions
Supported
Resource Management
Not Supported
Business Process Management
Access Controls / Permissions
Supported
Alerts / Notifications
Supported
Business Process Automation
Supported
Business Rules Management
Supported
Collaboration
Supported
Process Change Tracking
Supported
Process Mapping
Supported
Visual Workflow Management
Supported
Process Modeling & Design
Not Supported
Data Analysis
Data Discovery
Supported
Data Visualization
Supported
High Volume Processing
Supported
Predictive Analytics
Supported
Regression Analysis
Supported
Statistical Modeling
Supported
Text Analytics
Supported
Sentiment Analysis
Not Supported
DevOps
Dashboard
Supported
KPIs
Supported
Prioritization
Supported
Release Management
Supported
Timeline Management
Supported
Troubleshooting Reports
Supported
Approval Workflow
Not Supported
Policy Management
Not Supported
Portfolio Management
Not Supported
Germain UX Verified User Reviews
Write a Review-
Probability You Would Recommend? 10 out of 10
"Business Database monitor" 5 out of 5 stars Posted 2020-07-20
Pros: #1- Network, database and application are very easily monitored.
#2- Performace metrics are very insightful and easy to analyze.
#3- Marketing reports forecasting is great.Cons: #1- We had an overall positive experience with it.
Overall: We are using this tool for monitoring database performance. It enables great performance metrics to analyze and track business resources. The dashboard is easy to jump around its reports and metrics data.
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