GLPI

GLPI

TECLIB
+
+

Related Products

  • Freshservice
    2,139 Ratings
    Visit Website
  • Serviceaide
    244 Ratings
    Visit Website
  • JDisc Discovery
    30 Ratings
    Visit Website
  • EcholoN
    50 Ratings
    Visit Website
  • Zendesk
    7,958 Ratings
    Visit Website
  • SuperOps
    223 Ratings
    Visit Website
  • ServoDesk
    25 Ratings
    Visit Website
  • EZO AssetSonar
    118 Ratings
    Visit Website
  • Auvik
    675 Ratings
    Visit Website
  • Setyl
    48 Ratings
    Visit Website

About

GLPI is an incredible Service Management software based on open source technologies. It helps you plan and manage IT changes in an easy way, solve problems efficiently, automate your business processes and gain control over your IT infrastructure. Key features of GLPI: 1. Service Desk 2. Asset management and automatic inventory 3. Rationality for data quality control 4. Administrative and financial management of assets 5. Software inventory and licences management 6. Knowledge and frequently asked questions 7. Statistics and reports 8. Profound integration 9. Android-based devices inventory

About

Modius provides the solutions for managing the availability, capacity, and efficiency of critical facilities. Our flagship product, OpenData, provides all the tools including DCIM needed to manage the performance of mission-critical infrastructure, which includes seamless integration of disparate devices. OpenData has built-in integrated features for analytics, dashboards, graphical views, and more, all in a “single pane of glass”. Modius has worked with the ESTCP to showcase a Middleware solution for more effective use of utility and facility data to improve facilities management, operation, and maintenance. Pre-configured bundles and out-of-the-box protocol integrations means you deploy efficiently. OpenData actively monitors your equipment to alert you to faults before they happen. Deploy a modern edge-based architecture to lower bandwidth costs and analyze equipment at the source in real-time.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

IT departments

Audience

Companies interested in a powerful data center infrastructure management (DCIM) solution

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

€19/month/user
Price (exc.tax) for GLPI Network Cloud:
19€ / month / IT User

Prices (exc.tax) for GLPI Network On-premise 1 year editor guarantee:
Basic Level - 1.200 €
Standard Level - 3.600 €
Advanced Level - 12.000 €
Free Version Supported
Free Trial Supported

Pricing

Contact for pricing
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • - Very complete ITIL inspired ITSM software. - Automated inventory using FusionInventory - Got various plugins to extend its function (most don't need it). - Got mailgate automation options - Great and helpful community. - Custom notification templates - Multi tanancy options - Lots of reporting options and visualizations - knowledgebase functions - SAAS option available (payed) - Easy well maintained upgrade procedures - Followup templates - Ticket planning options - Free if installed locally; - Very clean user interface. - Ldap integrations

Cons

  • - Might be complex to install and configure if you have no LAMP experience. - Risk of administrating to much information;

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

TECLIB
Founded: 2009
France
glpi-project.org

Company Information

Modius
Founded: 2004
United States
www.modius.com

Alternatives

Device42

Device42

Device42, A Freshworks Company

Alternatives

netTerrain DCIM

netTerrain DCIM

Graphical Networks
AssetPrime

AssetPrime

AssetPrime Solutions
Device42

Device42

Device42, A Freshworks Company
Alloy Navigator

Alloy Navigator

Alloy Software
Sunbird DCIM

Sunbird DCIM

Sunbird Software Inc.
VIZOR

VIZOR

Vector Networks

Categories

CMDB Supported
Help Desk Supported
Issue Tracking Supported
IT Service Supported
ITSM Supported
License Management Supported
Live Chat Supported
Service Desk Supported

Categories

Data Center Management Features

Audit Trail Not Supported
Behavior-Based Acceleration Not Supported
Cross Reference System Not Supported
Device Auto Discovery Supported
Diagnostic Testing Not Supported
Import / Export Data Supported
JCL Management Not Supported
Multi-Platform Supported
Multi-User Supported
Power Management Supported
Sarbanes-Oxley Compliance Not Supported

IT Asset Management Features

Asset Tracking Supported
Audit Management Not Supported
Compliance Management Not Supported
Configuration Management Supported
Contract/License Management Supported
Cost Tracking Supported
Depreciation Management Not Supported
Inventory Management Supported
IT Service Management Supported
Maintenance Management Supported
Procurement Management Supported
Requisition Management Not Supported
Supplier Management Supported

CMDB Features

Change Management Supported
Configuration Management Supported
Data Visualization Supported
Device Auto Discovery Supported
Impact Management Supported
IT Asset Management Supported
License Management Supported
Performance Management Supported
Relationship Mapping Supported

Configuration Management Features

Access Control / Permissions Supported
Application Deployment Supported
Automated Provisioning Not Supported
Infrastructure Automation Not Supported
Node Management Not Supported
Orchestration Not Supported
Reporting Analytics / Visualization Supported
Task Management Supported

Help Desk Features

Alerts / Escalation Supported
Automated Routing Supported
Community Forums Not Supported
Customizable Branding Supported
Document Storage Supported
Email Integration Supported
Incident Management Supported
Interaction Tracking Not Supported
IT Asset Management Supported
Knowledge Base Supported
Known Issue Management Not Supported
Live Chat Supported
Multi-Channel Communication Not Supported
Multiple Brands / Products Supported
Network Monitoring Not Supported
Real-time Chat Supported
Self Service Portal Supported
Service Level Agreement (SLA) Management Supported
Ticket Management Supported

IT Service Features

Contract Management Supported
Incident Management Supported
IT Asset Management Supported
Knowledge Management Supported
Release Management Supported
Self Service Portal Supported
Service Catalog Supported
Service Reporting Supported
Ticket Management Supported

ITSM Features

Asset Tracking Supported
Availability Management Supported
Change Management Supported
Configuration Management Supported
Contract/License Management Supported
Dashboard Supported
Incident Management Supported
Problem Management Supported
Project Management Supported
Release & Deployment Management Supported
Self Service Portal Supported

Issue Tracking Features

Assignment Management Supported
Dashboard Supported
Escalation Management Supported
Issue Auditing Supported
Issue Scheduling Supported
Knowledge Base Supported
Project Management Supported
Recurring Issues Supported
Scheduling Supported
Task Management Supported

License Management Features

Automatic SKU Recognition Not Supported
Central LM Server Not Supported
Copy Protection Not Supported
History Tracking Supported
Node Management Not Supported
Online Activation Not Supported
Portable License Not Supported
Sarbanes-Oxley Compliance Not Supported
Timing Rights Not Supported
Trial License Not Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Supported
Geo Targeting Not Supported
Offline Form Supported
Proactive Chat Not Supported
Screen Sharing Not Supported
Third Party Integration Not Supported
Transfers / Routing Not Supported
Website Visitor Tracking Not Supported

Service Desk Features

Change Management Supported
CMDB Supported
Incident Management Supported
IT Asset Management Supported
Knowledge Base Supported
Mobile Access Supported
Procurement Management Supported
Remote Control Not Supported
Self Service Portal Supported
SLA Management Supported

Data Center Management Features

Audit Trail Supported
Behavior-Based Acceleration Supported
Cross Reference System Not Supported
Device Auto Discovery Supported
Diagnostic Testing Not Supported
Import / Export Data Supported
JCL Management Not Supported
Multi-Platform Supported
Multi-User Supported
Power Management Supported
Sarbanes-Oxley Compliance Not Supported

IT Asset Management Features

Asset Tracking Supported
Audit Management Not Supported
Compliance Management Supported
Configuration Management Supported
Contract/License Management Not Supported
Cost Tracking Not Supported
Depreciation Management Not Supported
Inventory Management Not Supported
IT Service Management Not Supported
Maintenance Management Not Supported
Procurement Management Not Supported
Requisition Management Not Supported
Supplier Management Not Supported

Integrations

AWS Marketplace Supported
Axonius Supported
Cyberwatch Supported
Flottix Supported
Google Authenticator Supported
Mattermost Supported
Metabase Supported
Microsoft Teams Supported
Monitorpack Guard Supported
Nagios Core Supported
Nagios XI Supported
Niagra Framework Not Supported
OverSOC Supported
Securden Endpoint Privilege Manager Supported
Securden Unified PAM Supported
ServiceNav Supported
Slack Supported
Telegram Supported
Zabbix Supported
iTop Supported

Integrations

AWS Marketplace Not Supported
Axonius Not Supported
Cyberwatch Not Supported
Flottix Not Supported
Google Authenticator Not Supported
Mattermost Not Supported
Metabase Not Supported
Microsoft Teams Not Supported
Monitorpack Guard Not Supported
Nagios Core Not Supported
Nagios XI Not Supported
Niagra Framework Supported
OverSOC Not Supported
Securden Endpoint Privilege Manager Not Supported
Securden Unified PAM Not Supported
ServiceNav Not Supported
Slack Not Supported
Telegram Not Supported
Zabbix Not Supported
iTop Not Supported
Claim GLPI and update features and information
Claim GLPI and update features and information
Claim Modius OpenData and update features and information
Claim Modius OpenData and update features and information