Fullstory vs. NetSpring Comparison


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About Fullstory is a behavioral data platform that surfaces the sentiment buried between clicks, revealing the untold story behind consumer behaviors. From building better fraud detection and forecasting to creating personalization that genuinely resonates, Fullstory enables product, engineering, and data teams to connect sentiment signals with other data sources to intentionally design the next best action. Providing deeper and more immediately actionable insights beyond conventional web and product analytics that can only surface what’s happening but not why, Fullstory is the only behavioral data platform that provides the context needed to build in-the-moment experiences that drive revenue. With automatically captured, indexed, and semantically structured first-party data— served up to your data ecosystem or through our product analytics with session replay, Fullstory’s behavioral data is ready-made for AI. Enterprises no longer waste countless hours and resources analyzing data.	About NetSpring brings the modeling flexibility and exploratory power of BI to self-service product analytics, working directly off any cloud data warehouse. Key Functionality: - Self-serve answers to any question, starting from a rich library of product analytics reports, with the ability to pivot seamlessly back and forth between any report and ad hoc visual data exploration - Combine product instrumentation with any business data in your DW for context-rich analytics - Avoid writing and maintaining complex SQL for funnel/path-type queries, but have the option of leveraging SQL for specialized analysis Key Benefits: - Full Business Context: Access any data in the DW. Deeply understand the drivers of retention, referrals, and revenue. - Privacy & Security: Your customer data never leaves the DW. Maintain a single governed source of truth. - Cost & Maintenance: Simply connect to the DW and self-serve. No data movement. Cost not tied to event volume.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Product teams, Data teams, Engineering Teams,	Audience Product, Growth, Data, and Analytics teams at Product-Led Technology Companies
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Supported Free Trial Supported	Pricing $49/mo per seat All plans include unlimited MTUs, unlimited Events and Data - Growth (Starting at $49/mo per seat) - Enterprise (Contact us) Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information Fullstory Founded: 2012 United States www.fullstory.com	Company Information NetSpring Founded: 2019 United States www.netspring.io
Alternatives Smartlook	Alternatives Mitzu Mitzu.io
Mouseflow	Kubit
Pendo	Fullstory
Hotjar	Mixpanel
PostHog View All	Amplitude View All
Categories Conversion Rate Optimization Supported Customer Data Platforms (CDP) Supported Customer Experience Supported Customer Feedback Supported Customer Journey Mapping Tools Supported Digital Analytics Supported eCommerce Analytics Supported Heatmap Supported Insight Engines Supported Mobile App Analytics Supported Mobile App Optimization Supported Product Analytics Supported Sentiment Analysis Supported Session Replay Supported User Research Supported UX Supported Web Analytics Supported Website Optimization Tools Supported	Categories Digital Analytics Supported Mobile App Analytics Supported Product Analytics Supported Web Analytics Supported
Web Analytics Features Campaign Management Not Supported Conversion Tracking Supported Form Analytics Supported Goal Tracking Not Supported Keyword Tracking Supported Multiple Site Management Supported Pageview Tracking Supported Referral Source Tracking Supported Site Search Tracking Supported Time on Site Tracking Supported User Interaction Tracking Supported Show More Features Customer Experience Features Action Management Not Supported Analytics Supported Customer Segmentation Supported Dashboard Supported Feedback Management Not Supported Knowledge Management Supported Multi-Channel Collection Supported Sentiment Analysis Supported Survey Management Not Supported Text Analysis Not Supported Trend Analysis Supported Customer Feedback Features Alerts / Notifications Not Supported Behavior Analytics Supported Bug Reports Not Supported Community Feedback Tools Not Supported Live Chat Not Supported Negative Feedback Management Not Supported Net Promoter Score (NPS) Not Supported Screenshot / Screen Capture Not Supported Surveys Not Supported User Testing Tools Not Supported Video Feedback Not Supported Visual Feedback Tools Not Supported Voice of the Customer (VoC) Not Supported Website Feedback Not Supported Heatmap Features Behavioral Mapping Supported Dashboard Not Supported Dynamic Maps Supported Element Analytics Supported Embeddable Maps Not Supported For Sales Not Supported For Science Not Supported Radial Mapping Not Supported Territorial Mapping Not Supported Website Analytics Supported Session Replay Features Eye Tracking Not Supported Form Analytics Supported Heatmaps Supported Mouse Tracking Supported Optimization Tools Supported Session Recording Supported Surveys Supported User Experience Analysis Supported User Feedback Supported Visitor Segmentation Supported UX Features Animation Not Supported For Mobile Supported For Websites Supported Heatmaps Supported Prototyping Not Supported Screen Activity Recording Supported Unmoderated Testing Not Supported Usability Testing Supported User Journeys Supported User Research Not Supported Website Optimization Tools Features Competitor Analysis Not Supported Content Management Not Supported Keyword Research Tools Supported Link Management Supported Performance Metrics Supported Problem Area Alerts Supported	Mobile App Analytics Features A/B Testing Not Supported Channel Attribution Supported Cohort Analysis Supported Funnel Analysis Supported In-App Events Tracking Not Supported Push Notifications Supported Retention Tracking Not Supported Revenue Tracking Not Supported Uninstall Tracking Not Supported Product Analytics Features Attribution Supported Automatic Data Capture Not Supported Churn Reporting Supported Customer Feedback Collection Not Supported Customer Guidance Not Supported Customer Journey Analytics Supported Data Export Not Supported Data History Retention Supported Data Labeling Not Supported Product Engagement Scoring Supported Real-Time Data Analysis Supported Touchpoint Analytics Supported User Segmentation Supported Web Analytics Features Campaign Management Not Supported Conversion Tracking Not Supported Form Analytics Supported Goal Tracking Not Supported Keyword Tracking Not Supported Multiple Site Management Not Supported Pageview Tracking Not Supported Referral Source Tracking Not Supported Site Search Tracking Not Supported Time on Site Tracking Not Supported User Interaction Tracking Not Supported
Integrations Axis LMS Supported Google Analytics Supported Google Cloud BigQuery Not Supported Gravity Data Supported Iterate Supported Jira Service Management Supported Ketch Supported Matia Supported Olark Supported PathPilot Supported Pipedream Supported Productboard Supported Salesforce Supported Split Supported Stackreaction Supported Survicate Supported Varify.io Supported Workers by Delos Supported Zendesk Supported Show More Integrations View All 70 Integrations	Integrations Axis LMS Not Supported Google Analytics Not Supported Google Cloud BigQuery Supported Gravity Data Not Supported Iterate Not Supported Jira Service Management Not Supported Ketch Not Supported Matia Not Supported Olark Not Supported PathPilot Not Supported Pipedream Not Supported Productboard Not Supported Salesforce Not Supported Split Not Supported Stackreaction Not Supported Survicate Not Supported Varify.io Not Supported Workers by Delos Not Supported Zendesk Not Supported Show More Integrations View All 4 Integrations
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