XCALLYXenialab
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Related Products
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About
FrontSpin is a cloud-based sales communication platform designed to enhance the efficiency of inside sales teams by enabling them to engage with up to three times more prospects and close more deals. Its advanced power dialer features prioritized call lists and pre-recorded voicemails, allowing sales professionals to streamline their outreach efforts. The platform also offers personalized email templates with real-time notifications for opens and clicks, as well as customizable cadence playbooks that integrate calls, emails, and social touches. FrontSpin's seamless CRM integration ensures real-time logging and syncing, reducing administrative tasks and enhancing team visibility. With a focus on delivering both sales velocity and acceleration, FrontSpin empowers sales agencies and teams to achieve their quotas more effectively.
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About
XCALLY is a simple, scalable and fast to deploy Omnichannel Contact center software.
In addition to Omnichannel modules, it provides lots of tools fundamental for your call center activities:
- IVR designer, Predictive Dialer, Scripting tool, Dashboards, Realtime panels and Analytics for administrator and supervisors;
- WebRTC, Windows softphone and Omnichannel unified web GUI for agents.
XCALLY is integrated via API with several external products, providers and technologies, like CRM, ticketing systems, AI tools, bots, TTS, ASR, social media and messaging apps.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Inside sales teams, sales development representatives (SDRs), and account executives who need to streamline their outreach, automate follow-ups, and improve engagement efficiency
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Audience
XCALLY is the complete solution for Omnichannel call centers and contact centers
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Not Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Not Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationFrontSpin
Founded: 2015
United States
frontspin.com
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Company InformationXenialab
Founded: 2007
Italy
www.xcally.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Predictive Dialer Features
Call Monitoring
Supported
Call Recording
Supported
Call Results
Supported
Call Transfer
Supported
Callback Scheduling
Supported
Campaign Specific Caller ID
Not Supported
Contact Management
Supported
FCC Compliance
Not Supported
FTC Compliance
Not Supported
Lead Capture
Supported
Lead Management
Supported
Inside Sales Features
Auto-Dialing
Supported
Call List Management
Supported
Call Recording
Supported
Campaign Management
Supported
Dashboard
Supported
Data Management
Not Supported
Lead Capture
Supported
Lead Distribution
Supported
Lead Scoring
Not Supported
Performance Management
Not Supported
Lead Management Features
Activity Tracking
Not Supported
Campaign Management
Not Supported
Lead Capture
Not Supported
Lead Distribution
Not Supported
Lead Nurturing
Not Supported
Lead Scoring
Not Supported
Lead Segmentation
Not Supported
Pipeline Management
Not Supported
Prospecting Tools
Not Supported
Source Tracking
Not Supported
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Predictive Dialer Features
Call Monitoring
Supported
Call Recording
Supported
Call Results
Supported
Call Transfer
Supported
Callback Scheduling
Supported
Campaign Specific Caller ID
Not Supported
Contact Management
Supported
FCC Compliance
Not Supported
FTC Compliance
Not Supported
Lead Capture
Not Supported
Lead Management
Not Supported
Auto Dialer Features
Call Center Management
Supported
Call Recording
Supported
Call Reporting
Supported
Call Scripting
Supported
Lead Management
Not Supported
Power Dialer
Supported
Predictive Dialer
Supported
Preview Dialer
Supported
Progressive Dialer
Supported
Surveys
Supported
Business Phone Systems Features
Call Logging
Supported
Call Monitoring
Supported
Call Recording
Supported
Call Routing
Supported
Employee Directory
Supported
IVR / Voice Recognition
Supported
Mobile Access
Supported
Virtual Call Center
Supported
Web Conferencing
Supported
Call Center Features
Blended Call Center
Supported
Call Logging
Supported
Call Recording
Supported
Call Scripting
Supported
Campaign Management
Supported
Database
Supported
Escalation Management
Not Supported
Inbound Call Center
Supported
IVR / Voice Recognition
Supported
Manual Dialer
Supported
Outbound Call Center
Supported
Predictive Dialer
Supported
Progressive Dialer
Supported
Queue Management
Supported
Real-time Chat
Supported
Reporting/Analytics
Supported
IVR Features
Call Center
Supported
Call Logging
Supported
Call Recording
Supported
Call Routing
Supported
Multiple Scripts
Supported
Phone Key Input
Supported
Survey Management
Supported
Text to Speech
Supported
Voice Customization
Supported
Voice Mail
Supported
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Integrations
Salesforce
Supported
Chatdesk
Not Supported
Chili Piper
Supported
Facebook
Not Supported
Freshsales
Not Supported
Gong
Supported
Microsoft Dynamics 365
Not Supported
Plivo
Not Supported
Potion
Supported
ServiceNow
Not Supported
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Integrations
Salesforce
Supported
Chatdesk
Supported
Chili Piper
Not Supported
Facebook
Supported
Freshsales
Supported
Gong
Not Supported
Microsoft Dynamics 365
Supported
Plivo
Supported
Potion
Not Supported
ServiceNow
Supported
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