Front vs. YUDOmail by Inbotiqa Comparison


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About Front’s powerful customer service platform makes five-star service attainable for over 9,000 businesses like yours. We bring together your core support channels in one intuitive, AI-powered workspace where your team can build collaborative workflows across the entire customer lifecycle. As your customer base and their needs grow, Front AI and customer intelligence serves up the efficiency and insights needed to keep your entire organization customer-first, every day. Plus, we care as much about our customers as you do yours: we provide industry-leading service to our entire customer base, regardless of your team size.	About Inbotiqa's YUDOmail Intelligent Business Email solution provides automation and case and workflow management for Enterprise clients to cut costs, reduce risk, increase productivity and realise revenue growth, while analytics enables unprecedented management insights. The enterprise-grade email and workflow system focuses on high-volume shared mailboxes containing business-critical instructions. 100% execution is realised, with turnaround times reduced, as no email is missed. Teams can focus on tasks of value instead of managing email, thereby dramatically improving customer service and productivity levels. Accountability is ensured, while tracking and traceability generate a clear audit trail for organisational memory and compliance and audit purposes. Inbotiqa’s Intelligent Business Email solution transforms the world’s primary business communication channel.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Any business aiming to build and grow strong relationships with clients, customers, or teammates.	Audience Enterprise organisations with high-volume shared mailboxes e.g. banks, BPOs, asset managers, etc.
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $19.00/month/user Free Version Free Trial	Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 4.3 / 5 ease 5.0 / 5 features 4.3 / 5 design 4.7 / 5 support 4.7 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Front Founded: 2013 United States front.com	Company Information Inbotiqa Founded: 2011 London inbotiqa.com/yudo-mail/
Alternatives Hiver	Alternatives Spike
Help Scout	Hexamail Flow Hexamail
Emailgistics	Front
LiveAgent Quality Unit	NAVER WORKS Naver
Heyday AI Hootsuite View All	monday.com View All
Categories AI Customer Service Collaboration Conversational Support Customer Communications Management Customer Engagement Customer Service Customer Success Email Clients Email Management Employee Communication Tools Help Desk Internal Communications Live Chat Productivity Remote Support Team Communication Team Management Workflow Management	Categories Business Intelligence Collaboration Dashboard Data Extraction Email Management Employee Communication Tools Internal Communications Productivity Team Communication
Collaboration Features Brainstorming Calendar Management Chat / Messaging Contact Management Content Management Document Management Project Management Real Time Editing Task Management Version Control Video Conferencing Email Management Features Data Recovery Email Archiving Email Monitoring Queue Manager Response Management Routing Shared Inboxes Signature Management Spam Blocker Whitelisting / Blacklisting Employee Communication Tools Features Activity / News Feed Audio / Video Conferencing Blogs Chat / Messaging Employee Directory Event Calendar File Sharing Knowledge Management Newsletter Management Surveys & Feedback Internal Communications Features App Integration Blogs Chat/Messaging Email Management Employee Directory Event Calendar Newsletter Management Photo Gallery Social Sharing Survey Management Telephony Video Chat Voice Chat Productivity Features Collaboration Database Creation Document Creation File Sharing Notes Management Office Suite Presentation Tools Project Management Task Management Team Chat Team Communication Features Activity / News Feed Audio Calls Calendar Management Chat / Messaging Discussion Threads File Sharing Mobile Access Push Notifications Search Surveys & Feedback Task Management Video Conferencing Show More Features Customer Communications Management Features Batch Communications Chat / Messaging Content Management Email Distribution Interactive Content Multi-Channel Communications On-Demand Communications Personalization Print Management Template Management Video Content Customer Engagement Features Analytics Churn Management Communication Management Community Management Content Syndication Feedback Collection Gamification Live Chat Video Content Customer Service Features Alerts / Escalation Appointment Management Call Center Management Email Management Knowledge Base Live Chat Performance Metrics Queue Management Self Service Portal Social Media Integration Surveys & Feedback Virtual Assistant Workflow Management Customer Success Features Account Alerts Account Management Communication Management Customer Engagement Customer Lifecycle Management Health Score Onboarding Revenue Management Usage Tracking / Analytics Win / Loss Analysis Help Desk Features Alerts / Escalation Automated Routing Community Forums Customizable Branding Document Storage Email Integration Incident Management Interaction Tracking IT Asset Management Knowledge Base Known Issue Management Live Chat Multi-Channel Communication Multiple Brands / Products Network Monitoring Real-time Chat Self Service Portal Service Level Agreement (SLA) Management Ticket Management Live Chat Features Canned Responses Customizable Branding Geo Targeting Offline Form Proactive Chat Screen Sharing Third Party Integration Transfers / Routing Website Visitor Tracking Remote Support Features Diagnostic Tools File Transfer Live Chat Real-time Chat Remote Control Screen Sharing Session Recording Session Transfer Surveys & Feedback Team Management Features Assignment Management Commenting / Notes Goal Setting / Tracking Messaging Productivity Analysis Progress Tracking Project Planning Resource Management Task Management Third Party Integration Time Tracking Workflow Management Features Access Controls/Permissions Approval Process Control Business Process Automation Calendar Management Compliance Tracking Configurable Workflow Customizable Dashboard Document Management Forms Management Graphical Workflow Editor Mobile Access No-Code Task Management Third Party Integrations Workflow Configuration	Collaboration Features Brainstorming Calendar Management Chat / Messaging Contact Management Content Management Document Management Project Management Real Time Editing Task Management Version Control Video Conferencing Email Management Features Data Recovery Email Archiving Email Monitoring Queue Manager Response Management Routing Shared Inboxes Signature Management Spam Blocker Whitelisting / Blacklisting Employee Communication Tools Features Activity / News Feed Audio / Video Conferencing Blogs Chat / Messaging Employee Directory Event Calendar File Sharing Knowledge Management Newsletter Management Surveys & Feedback Internal Communications Features App Integration Blogs Chat/Messaging Email Management Employee Directory Event Calendar Newsletter Management Photo Gallery Social Sharing Survey Management Telephony Video Chat Voice Chat Productivity Features Collaboration Database Creation Document Creation File Sharing Notes Management Office Suite Presentation Tools Project Management Task Management Team Chat Team Communication Features Activity / News Feed Audio Calls Calendar Management Chat / Messaging Discussion Threads File Sharing Mobile Access Push Notifications Search Surveys & Feedback Task Management Video Conferencing Show More Features Business Intelligence Features Ad Hoc Reports Benchmarking Budgeting & Forecasting Dashboard Data Analysis Key Performance Indicators Natural Language Generation (NLG) Performance Metrics Predictive Analytics Profitability Analysis Strategic Planning Trend / Problem Indicators Visual Analytics Dashboard Features Annotations Data Source Integrations Functions / Calculations Interactive KPIs OLAP Private Dashboards Public Dashboards Scorecards Themes Visual Analytics Widgets Data Extraction Features Disparate Data Collection Document Extraction Email Address Extraction Image Extraction IP Address Extraction Phone Number Extraction Pricing Extraction Web Data Extraction
Integrations Asana Bugpilot ClickUp Ema FullContact HubSpot CRM HubSpot Marketing Hub HubSpot Operations Hub KonnectzIT LiveWebinar Meltano OmniPanel Opensense Outreach Raklet Seekwell Sigilium Stitch Tailor Vyte Show More Integrations View All 135 Integrations	Integrations Asana Bugpilot ClickUp Ema FullContact HubSpot CRM HubSpot Marketing Hub HubSpot Operations Hub KonnectzIT LiveWebinar Meltano OmniPanel Opensense Outreach Raklet Seekwell Sigilium Stitch Tailor Vyte Show More Integrations
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