FROGED vs. Howazit Comparison


FROGED FROGED Technologies 4.4 out of 5 stars	Howazit
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FROGED	Howazit
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The software tracks phone calls, text messages, website forms, and chats to identify the advertising campaigns and channels that generate customer inquiries. Its AI-powered conversation analytics provide call transcription, summarization, sentiment analysis, and lead scoring. CTM also offers intelligent call routing, automated follow-ups, AI voice agents, and contact center management tools. Reporting dashboards help organizations analyze marketing attribution, advertising return on investment, customer interactions, and sales team performance. The platform integrates with Google Ads, Google Analytics, HubSpot, Salesforce, and other business applications to connect marketing data with customer conversations and revenue outcomes. 4.5 out of 5 stars 939 Ratings Visit Website for CTM SurveySparrow Transform organizations into brands by refining experiences with SurveySparrow. 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Create great-looking surveys, forms, polls, voting, questionnaires, NPS, customer satisfaction, customer experience, employee satisfaction surveys... on your computer or tablet, customize the look of your survey however you like, & display collected data with eye-catching and insightful graphics. Creating questionnaires is done simply by drag & drop, & you don't need to be a market research expert to use our tool. It has never been this easy to listen to customer demand, measure customer or employee satisfaction, manage client experience, or maintaining student & employee engagement. 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FROGED: About FROGED transforms the way companies connect with their customers by combining Human Touch + AI in one secure omnichannel platform. We help businesses deliver smarter, faster, and more personalized interactions—always putting people at the center of technology. With full visibility, traceability, and control, FROGED empowers agents and managers with centralized data to drive efficiency, productivity, and new revenue opportunities. Our solutions include: 1. Unified Omnichannel Inbox: All conversations, all channels, one place—without losing context or personalization. 2. Mass Campaigns & Conversational Marketing: Reach more customers with segmentation and hyper-personalization, turning one-to-many messages into meaningful one-to-one conversations. 3. AI Copilot, Agentic AI & AI Workflows: From summarizing interactions and automating Tier 1 support to creating custom workflows that integrate seamlessly with your tools.	Howazit: About Collect customer feedback at relevant touchpoints, measure customer experience, including metrics like NPS, CSAT and CES, and then take smart actions based on collected feedback to improve customer experience and business performance. Collect inputs from consumers while perfectly balancing between top user experience and the need to have as much relevant data as possible. Howazit business logic engine enables advance customizations capabilities through the entire customer journey.
FROGED: Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Not Supported Android Supported Chromebook Not Supported	Howazit: Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
FROGED: Audience SaaS businesses and SaaS companies interested in a software solution to improve customer support, sales and cut costs.	Howazit: Audience We help customer experience managers, customer service and marketers achieve their goals with CX tools and best practices.
FROGED: Support Phone Support Supported 24/7 Live Support Supported Online Supported	Howazit: Support Phone Support Supported 24/7 Live Support Supported Online Supported
FROGED: API Offers API Supported	Howazit: API Offers API Supported
FROGED: Screenshots and Videos View more images or videos	Howazit: Screenshots and Videos View more images or videos
FROGED: Pricing $32.5 per month Free Version Not Supported Free Trial Not Supported	Howazit: Pricing $150/month Free Version Not Supported Free Trial Supported
FROGED: Reviews/Ratings Overall 4.4 / 5 ease 4.2 / 5 features 4.2 / 5 design 3.7 / 5 support 4.4 / 5 Read all reviews	Howazit: Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
FROGED: Pros & Cons from Real Users Pros What I love about Froged is that they have a very easy to use platform so the team is able to adopt without much changes in their current customer service workflow. FROGED fits the bill on what you need. You'll have access to a plethora of features to help you understand and help your clients. There is a learning curve of course, as it is with all this CRM app tools. You can set a full suite of customer relations tools with no time. API is concise and sdks helps speeding up the process. I havent went really in deep with all the features, as I have the base plan. It is very handy to use, they even have an Android and an iOS app. It has simple inbox just like personal chat messengers. FROGED is an awesome alternative to what the heavy weights in the category offers. Have ample features that will help your organization and your (potential) customers. Tracks all customer interactions with your site or application. Chatbot and automation of conversations. Cons I actually do not see any feature not to like about Froged. It is very customizable and feature rich. - As a support feature it falls short on speed: Sends you a "nudge" email/push notification saying "this client send you a message", but it doesn't gives you the email. Unless you have the FROGED app or web app opened, you wont be able to prioritize the message. For startups with minimal teams this is really problematic: No one is 100% committed to the same task all day, so you have to stop, open the email then go to the clients message in order to check what the message is about. - The web app takes a LOT of resources, even opening it on safari slows big time my computer. Same goes for the iOS app You cannot customize the url pattern of knowledge base articles. It takes some time to get used to all the features the tool offers. Overall a great tool once you get go. Takes time to set up and automate what you want it to do.
FROGED: Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Howazit: Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported
FROGED: Company Information FROGED Technologies Founded: 2019 Spain froged.com	Howazit: Company Information Howazit Founded: 2013 Israel www.howazit.com
FROGED: Alternatives Inconcert	Howazit: Alternatives GuestTouch
FROGED: Userpilot	Howazit: SurveySparrow 4.3 out of 5 stars
FROGED: Kapture CX 5.0 out of 5 stars	Howazit: Heyday AI Hootsuite 5.0 out of 5 stars
FROGED: Twilio Flex Twilio 5.0 out of 5 stars	Howazit: Lime Connect Lime Connect (formerly Userlike) 4.7 out of 5 stars
FROGED: Zoho Desk Zoho 4.9 out of 5 stars View All	Howazit: Cloud4Feed View All
FROGED: Categories AB Testing Supported Contact Center Quality Assurance Supported Customer Experience Supported Customer Onboarding Supported Customer Service Supported Customer Success Supported Live Chat Supported NPS Supported	Howazit: Categories Chatbot Supported Customer Engagement Supported Customer Experience Supported Guest Messaging Supported Lead Nurturing Supported Live Chat Supported NPS Supported Patient Engagement Supported Reputation Management Supported Survey Supported
FROGED: Customer Experience Features Action Management Supported Analytics Supported Customer Segmentation Supported Dashboard Supported Feedback Management Supported Knowledge Management Supported Multi-Channel Collection Supported Sentiment Analysis Supported Survey Management Supported Text Analysis Supported Trend Analysis Not Supported Live Chat Features Canned Responses Supported Customizable Branding Supported Geo Targeting Supported Offline Form Not Supported Proactive Chat Supported Screen Sharing Supported Third Party Integration Supported Transfers / Routing Supported Website Visitor Tracking Supported Show More Features AB Testing Features Audience Targeting Supported Campaign Segmentation Supported Funnel Analysis Not Supported Heatmaps Not Supported Landing Pages / Web Forms Not Supported Multivariate Testing Not Supported Split Testing Not Supported Statistical Relevance Analysis Not Supported Surveys Not Supported Test Scheduling Not Supported Visual Editor Supported Customer Service Features Alerts / Escalation Supported Appointment Management Not Supported Call Center Management Not Supported Email Management Supported Knowledge Base Supported Live Chat Supported Performance Metrics Supported Queue Management Supported Self Service Portal Supported Social Media Integration Not Supported Surveys & Feedback Supported Virtual Assistant Supported Workflow Management Not Supported Customer Success Features Account Alerts Not Supported Account Management Not Supported Communication Management Not Supported Customer Engagement Supported Customer Lifecycle Management Supported Health Score Supported Onboarding Not Supported Revenue Management Not Supported Usage Tracking / Analytics Supported Win / Loss Analysis Not Supported	Howazit: Customer Experience Features Action Management Supported Analytics Supported Customer Segmentation Supported Dashboard Supported Feedback Management Supported Knowledge Management Supported Multi-Channel Collection Supported Sentiment Analysis Not Supported Survey Management Supported Text Analysis Not Supported Trend Analysis Not Supported Live Chat Features Canned Responses Supported Customizable Branding Not Supported Geo Targeting Not Supported Offline Form Not Supported Proactive Chat Supported Screen Sharing Supported Third Party Integration Supported Transfers / Routing Not Supported Website Visitor Tracking Supported Show More Features Customer Engagement Features Analytics Supported Churn Management Supported Communication Management Supported Community Management Not Supported Content Syndication Supported Feedback Collection Supported Gamification Not Supported Live Chat Supported Video Content Supported Reputation Management Features Campaign Management Not Supported Gamification Not Supported Response Management Not Supported Review Generation Supported Review Monitoring Not Supported Sentiment Analysis Not Supported Social Media Metrics Not Supported Social Media Monitoring Not Supported White Label Not Supported Survey Features Custom Survey URLs Supported Data Analysis Tools Supported Email Marketing Supported Mobile Survey Supported Offline Response Collection Supported Paper Survey Not Supported Question Branching Supported Question Library Supported Site Intercept Survey Supported Skip Logic Supported Supports Audio / Images / Video Supported
FROGED: Integrations Salesforce Supported Twilio Supported Zapier Supported Eloqua Not Supported Facebook Messenger Supported Google Hangouts Supported Google Sheets Supported Intercom Not Supported Kigo Not Supported KonnectzIT Supported Mews Not Supported Microsoft Dynamics 365 Not Supported Microsoft Excel Supported Optima Not Supported Priority Software Not Supported Segment EDI Platform Supported Slack Supported Tanda Not Supported WhatsApp Supported WordPress Supported Show More Integrations View All 12 Integrations	Howazit: Integrations Salesforce Supported Twilio Supported Zapier Supported Eloqua Supported Facebook Messenger Not Supported Google Hangouts Not Supported Google Sheets Not Supported Intercom Supported Kigo Supported KonnectzIT Not Supported Mews Supported Microsoft Dynamics 365 Supported Microsoft Excel Not Supported Optima Supported Priority Software Supported Segment EDI Platform Not Supported Slack Not Supported Tanda Supported WhatsApp Not Supported WordPress Not Supported Show More Integrations View All 11 Integrations
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