Freshcaller vs. Wavix Comparison


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About Freshcaller is a simple and reliable cloud-based contact center software that helps businesses connect with customers in an affordable way. With phone numbers in 90+ countries, Freshcaller lets customers set up their contact center in a few easy steps, and with zero phone hardware. Freshcaller integrates with several CRM and Helpdesk tools, enabling sales and support teams to work seamlessly. With powerful reporting and analytics, admins can get real-time insights into their customer experience as well as agent productivity. Agents can take calls on their desktops, laptops, or phone (both Android and iOS), to create a fully remote but connected contact center. Admins can add agent licenses, purchase additional numbers, add phone credits, and upgrade the pricing plan. Freshcaller is a truly modern and reliable phone system that is trusted by over 7000+ customers worldwide.	About Wavix offers reliable, multi-channel communication environment at scale. Quickly set up voice and messaging using API or GUI. Whether it’s a payment reminder, new product offer, emergency notification or survey, Wavix unlocks brand new ways of communication designed to grow your business, with scale and efficiency. Every feature available via simple RESTful API that requires little coding or telecom experience, easy to switch. We offer an API‑driven omnichannel gateway. Engage your customers using voice, SMS and instant messaging apps. A network built for developers, redundant at every layer. Achieve global reach and maintain end‑to‑end control. Ready‑to‑use communication modules for a variety of use cases. Get up and running with no coding effort and a couple of clicks. Launch marketing campaigns, polls, surveys, IVRs, mass notifications and more. Build, test and integrate call actions with drag‑and‑drop GUI, or via API. Create custom scenarios or use pre‑built templates.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Hiring Managers, Customer Support Managers, IT Managers	Audience Businesses in need of a global communications platform to set up their voice and messaging operations
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $15.00/month Free Version Free Trial	Pricing $0.007 per minute Free Version Free Trial
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Freshworks Founded: 2011 India www.freshworks.com/freshcaller-cloud-pbx/	Company Information Wavix Founded: 2018 United States wavix.com
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Categories Business VoIP Call Center Call Center Infrastructure (CCI) Call Monitoring Call Recording Call Tracking Communications Contact Center as a Service (CCaaS) Experience Orchestration Telephony Virtual Phone Number	Categories Cloud Communication Platform SIP Trunk SMS Marketing Virtual Phone Number
Show More Features Business VoIP Features Call Parking Call Recording Contact Management Encryption IVR / Voice Recognition Ring Groups SIP Trunking Unified Communications Voice Quality Enhancement Call Center Features Blended Call Center Call Logging Call Recording Call Scripting Campaign Management Database Escalation Management Inbound Call Center IVR / Voice Recognition Manual Dialer Outbound Call Center Predictive Dialer Progressive Dialer Queue Management Real-time Chat Reporting/Analytics Call Recording Features Archiving Call Sharing Distributed Call Recording Event Triggered Recording File Transfer Instant Retrieval On-Demand Recording Recording Bookmarking Scheduled Recording Screen Activity Recording Video Call Recording Call Tracking Features Call Log Call Recording Call Routing Caller Identification Campaign Management Conversion Tracking CRM IVR / Voice Recognition Keyword Tracking Telephony Features Auto-Dialer Call Center Management Call Monitoring Contact Management Inbound Reporting IVR / Voice Recognition Outbound Reporting Predictive Dialer Telemarketing Management Voice & Data Integration VoIP
Integrations BI Book Collect! Fireflies.ai Freshdesk Freshsales Freshservice HubSpot CRM HubSpot Customer Platform Kasisto KAI Paligo Parloa Quaeris QuickBooks Online Salesforce Shopify SyncApps WhatsApp Zenduty Show More Integrations View All 16 Integrations	Integrations BI Book Collect! Fireflies.ai Freshdesk Freshsales Freshservice HubSpot CRM HubSpot Customer Platform Kasisto KAI Paligo Parloa Quaeris QuickBooks Online Salesforce Shopify SyncApps WhatsApp Zenduty Show More Integrations View All 2 Integrations
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