Related Products
|
||||||
About
Freevoice is a comprehensive business communication platform offering a range of solutions tailored to enhance organizational efficiency. Their business phone system provides features such as user portals for internal messaging, call management, faxing, texting, and personal call routing. It supports connections from various devices, including desk phones, softphones, or browsers, and offers local presence by automatically matching your caller ID to the area you're calling. For call centers, Freevoice delivers tools to track marketing efforts, manage agents, and ensure a superior customer experience. Features include auto-call distribution, call queuing, virtual hold, agent portals, caller priorities, and local number display. The system also provides extensive reporting and metrics, such as agent reports, queue reports, call details, and wallboard displays. The predictive dialer feature allows dialing multiple lines per agent.
|
About
Free telephony center that provides outgoing and incoming calls via Internet with a wide range of functionality for your business. To receive calls, you can buy all kinds of Latvian and foreign numbers and forward them to a call center or a mobile phone. Call within Latvia or abroad for a couple of cents per minute. Call from your phone without changing current operator or SIM card. You can playback audio for each call. Real-time call reports and statistics. Predictive dialer and click2call decrease agents dialing time. With auto dialer blast recorded message automatically to all numbers. In background customer hear music and call is forwarded to all or the first available operator.
|
|||||
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
|
|||||
Audience
Businesses and call centers seeking a communication platform to streamline operations and enhance customer interactions
|
Audience
Companies that need call center software
|
|||||
Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
|
Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Not Supported
|
|||||
API
Offers API
Not Supported
|
API
Offers API
Not Supported
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
$5.90 per month
Free Version
Not Supported
Free Trial
Not Supported
|
Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
|
Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
|
|||||
Company InformationFreevoice
United States
www.freevoice.tech/
|
Company InformationTelTel
Founded: 2008
Latvia
www.teltel.io
|
|||||
Alternatives |
Alternatives |
|||||
|
|
|
|||||
|
|
|
|||||
|
|
|
|||||
Categories |
Categories |
|||||
Call Center Features
Blended Call Center
Supported
Call Logging
Supported
Call Recording
Not Supported
Call Scripting
Supported
Campaign Management
Supported
Database
Not Supported
Escalation Management
Not Supported
Inbound Call Center
Supported
IVR / Voice Recognition
Not Supported
Manual Dialer
Supported
Outbound Call Center
Supported
Predictive Dialer
Supported
Progressive Dialer
Supported
Queue Management
Not Supported
Real-time Chat
Not Supported
Reporting/Analytics
Not Supported
|
||||||
Integrations
HubSpot CRM
Not Supported
Salesforce
Not Supported
|
||||||
|
|
|