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About
Freevoice is a comprehensive business communication platform offering a range of solutions tailored to enhance organizational efficiency. Their business phone system provides features such as user portals for internal messaging, call management, faxing, texting, and personal call routing. It supports connections from various devices, including desk phones, softphones, or browsers, and offers local presence by automatically matching your caller ID to the area you're calling. For call centers, Freevoice delivers tools to track marketing efforts, manage agents, and ensure a superior customer experience. Features include auto-call distribution, call queuing, virtual hold, agent portals, caller priorities, and local number display. The system also provides extensive reporting and metrics, such as agent reports, queue reports, call details, and wallboard displays. The predictive dialer feature allows dialing multiple lines per agent.
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About
Buy toll-free numbers and local phone numbers from more than 160 countries without commitment.
You can route incoming calls to any phone, PBX, or SIP worldwide. Our global network has multiple layers of redundancy.
Make international outbound calls and show any of your business phone numbers as Caller ID. Connect our SIP trunks to your phone system or use the GCF softphone to make outbound calls.
Easily set up and modify smart call routing features like auto-attendant / IVR, location & time-based routing, local ringback tones, simultaneous ring, customized greetings, call recording, voicemail, and more.
Easily add or remove virtual numbers, change calling plans, download your invoices and call detail records, modify advanced features, reach live technical support 24/7, and contact your account manager.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Businesses and call centers seeking a communication platform to streamline operations and enhance customer interactions
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Audience
Companies searching for a global cloud communications platform.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$5.90 per month
Free Version
Free Trial
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Pricing
$7.95 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationFreevoice
United States
www.freevoice.tech/
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Company InformationGlobal Call Forwarding
Founded: 1996
United States
www.globalcallforwarding.com
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Categories |
Categories |
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Business Phone Systems Features
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Business VoIP Features
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
SIP Trunk Features
Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
e911
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
Telephony Features
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
Inbound Reporting
IVR / Voice Recognition
Outbound Reporting
Predictive Dialer
Telemarketing Management
Voice & Data Integration
VoIP
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Integrations
HubSpot CRM
Salesforce
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