VBVoice

VBVoice

Pronexus
FluentStream VBVoice

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FluentStream:

About

Do you want a business phone service that works without costing a fortune in setup or monthly fees? Wouldn't it be nice to focus on your customers instead of spending hours on hold with your provider every time you want to make a small change? Welcome to FluentStream! We're committed to being the easiest business communication system to do business with. We offer no-contract plans with 24/7 client success for every account. Not only will we hold your hand throughout the entire onboarding process, but we'll do everything on your behalf (including the hassle of calling your internet provider). We know how complicated phone setup can be, and we're more than happy to do the heavy lifting so you don't have to. It's all part of being the easiest business to do business with.
VBVoice:

About

Build your own IVR solution using Pronexus VBVoice™ software. A drag-and-drop rapid application development IVR toolkit that integrates with Microsoft® Visual Studio®. COMING SOON Buy a turnkey IVR application featuring Pronexus VBVoice built by our experienced developers. Buy and Build our fully customizable prebuilt IVR solutions and have your IVR systems up and running in no time with the option to customize. Pronexus' VBVoice IVR toolkit's latest release, VBVoice 11, synchronizes all Pronexus' offerings with support for Microsoft® Windows® 10 and Windows Server® 2016 R2 using the latest Visual Studio® 2017. VBVoice 11 includes VisualConnect™, Pronexus' product that enables simultaneous dual-channel application developing.
FluentStream:

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
VBVoice:

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
FluentStream:

Audience

Small, medium and enterprise businesses.
VBVoice:

Audience

Businesses looking for a powerful IVR development solution
FluentStream:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
VBVoice:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
FluentStream:

API

Offers API Not Supported
VBVoice:

API

Offers API Not Supported
FluentStream:

Screenshots and Videos

VBVoice:

Screenshots and Videos

FluentStream:

Pricing

$20.00/month/user
Essential - $20 per user per month
Advanced - price on request
Complete - price on request
Contact Centers - price on request
Free Version Supported
Free Trial Supported
VBVoice:

Pricing

No information available.
Free Version Supported
Free Trial Supported
FluentStream:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
VBVoice:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
FluentStream:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported
VBVoice:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
FluentStream:

Company Information

FluentStream
Founded: 2007
United States
www.FluentStream.com
VBVoice:

Company Information

Pronexus
Founded: 1994
Canada
www.pronexus.com
FluentStream:

Alternatives

AVOXI

AVOXI

4.0 out of 5 stars
VBVoice:

Alternatives

VoiceGuide IVR

VoiceGuide IVR

Katalina Technologies Pty Ltd
FluentStream:
CloudTalk

CloudTalk

4.7 out of 5 stars
VBVoice:
IVR Studio

IVR Studio

Voicent Communications
FluentStream:
Aircall

Aircall

4.3 out of 5 stars
VBVoice:
Insight IVR

Insight IVR

Parwan Electronics
FluentStream:
VBVoice:
NiCE CXone Mpower

NiCE CXone Mpower

NiCE
4.5 out of 5 stars
FluentStream:
RingCentral RingEX

RingCentral RingEX

RingCentral
4.7 out of 5 stars
VBVoice:
AutoPlay Media Studio

AutoPlay Media Studio

Indigo Rose Software
FluentStream:

Categories

Business VoIP Supported
Call Accounting Supported
Call Center Supported
Call Recording Supported
Call Tracking Supported
Customer Service Supported
IVR Supported
Telephony Supported
UCaaS Supported
Video Conferencing Supported
Web Conferencing Supported
VBVoice:

Categories

FluentStream:

IVR Features

Call Center Supported
Call Logging Supported
Call Recording Supported
Call Routing Supported
Multiple Scripts Supported
Phone Key Input Supported
Survey Management Supported
Text to Speech Supported
Voice Customization Supported
Voice Mail Supported

Business Phone Systems Features

Call Logging Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Supported
Web Conferencing Supported

Business VoIP Features

Call Parking Supported
Call Recording Supported
Contact Management Supported
Encryption Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Unified Communications Supported
Voice Quality Enhancement Supported

Call Accounting Features

By-Extension Reporting Supported
Call Duration Supported
Call Monitoring Supported
Call Volume Supported
Caller Identification Supported
Inbound Reporting Supported
Outbound Reporting Supported
Unattended Call Management Supported
Who Answered Log Supported

Call Center Features

Blended Call Center Supported
Call Logging Supported
Call Recording Supported
Call Scripting Supported
Campaign Management Supported
Database Not Supported
Escalation Management Supported
Inbound Call Center Supported
IVR / Voice Recognition Supported
Manual Dialer Supported
Outbound Call Center Supported
Predictive Dialer Supported
Progressive Dialer Supported
Queue Management Not Supported
Real-time Chat Supported
Reporting/Analytics Supported

Call Recording Features

Archiving Supported
Call Sharing Supported
Distributed Call Recording Supported
Event Triggered Recording Not Supported
File Transfer Not Supported
Instant Retrieval Supported
On-Demand Recording Supported
Recording Bookmarking Supported
Scheduled Recording Not Supported
Screen Activity Recording Not Supported
Video Call Recording Supported

Call Tracking Features

Call Log Not Supported
Call Recording Supported
Call Routing Supported
Caller Identification Supported
Campaign Management Supported
Conversion Tracking Supported
CRM Supported
IVR / Voice Recognition Supported
Keyword Tracking Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Supported
Live Chat Supported
Performance Metrics Supported
Queue Management Not Supported
Self Service Portal Supported
Social Media Integration Not Supported
Surveys & Feedback Supported
Virtual Assistant Not Supported
Workflow Management Supported

Telephony Features

Auto-Dialer Supported
Call Center Management Supported
Call Monitoring Supported
Contact Management Not Supported
Inbound Reporting Supported
IVR / Voice Recognition Supported
Outbound Reporting Supported
Predictive Dialer Supported
Telemarketing Management Supported
Voice & Data Integration Supported
VoIP Supported

Video Conferencing Features

Electronic Hand Raising Supported
Mobile Access Supported
On-Demand Webcasting Supported
Presentation Streaming Supported
Presentation Tools Supported
Private Chat Supported
Real-Time Chat Supported
Record & Playback Ability Supported
Screen Sharing Supported
Two-Way Audio & Video Supported
Video Conferencing Supported
Whiteboard Not Supported

Web Conferencing Features

Electronic Hand Raising Supported
Mobile Access Supported
On-Demand Webcasting Supported
Presentation Streaming Supported
Presentation Tools Supported
Private Chat Supported
Real-Time Chat Supported
Record & Playback Ability Supported
Screen Sharing Supported
Two-Way Audio & Video Supported
Video Conferencing Supported
Whiteboard Not Supported
VBVoice:

IVR Features

Call Center Supported
Call Logging Supported
Call Recording Supported
Call Routing Supported
Multiple Scripts Supported
Phone Key Input Supported
Survey Management Supported
Text to Speech Supported
Voice Customization Supported
Voice Mail Supported
FluentStream:

Integrations

ExecVision Supported
Freshdesk Supported
Google Workspace Supported
Microsoft 365 Supported
Salesforce Supported
Vanillasoft Supported
Vocantas Communicate Not Supported
Zendesk Supported
VBVoice:

Integrations

ExecVision Not Supported
Freshdesk Not Supported
Google Workspace Not Supported
Microsoft 365 Not Supported
Salesforce Not Supported
Vanillasoft Not Supported
Vocantas Communicate Supported
Zendesk Not Supported
FluentStream:
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Claim FluentStream and update features and information
VBVoice:
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Claim VBVoice and update features and information