ServiceBenchAsurion Services
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Related Products
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About
Maximize technician efficiency with field service software that fully leverages mapping technology. Dramatically reduce billing cycle time with field service software tightly integrated with your accounting solution. Provide field technicians with all the information needed prior, during, & after service calls. Attract and retain top-quality employees by giving them the software they need to be successful in the field. FieldConnect includes tools to collect and report a full-range of compliance & workplace safety requirements. Provide customers with an easy-to-use, self-service portal with complete support request options. Manage field service technicians on-the-go anywhere in the field with FieldConnect’s software.
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About
Transform your business with industry leading field service management software. ServiceBench has what you need to connect your entire network, simplify your processes and increase your productivity. Platform powerful enough to manage your entire business. All different types of repairs. Manage your techs, customers, work in flight, parts ordering, claiming & invoicing. Being used today by large organizations to power their enterprise. World class solution to manage the entire customer experience. Provide your customers with a convenient, seamless service experience connected with technology. From the time the customer schedules a job until it's complete, everyone is aware of most current status of repair. Provides enterprise tools with complete historical and up to date information for business and individual service events. Drive first call completes, customer satisfaction, productivity and profitability. Schedule follow up visits onsite.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Field service companies including HVAC, electrical, plumbing, building controls, commercial equipment, fire and life safety, security systems, facilities maintenance, industrial cleaning, and more.
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Audience
Businesses searching for a solution to improve their customer experience
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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PricingCompetitive pricing to meet your needs.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationFieldConnect
Founded: 2002
United States
www.fieldconnect.com
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Company InformationAsurion Services
www.asurion.com/servicebench/
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Categories |
Categories |
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Field Service Management Features
Billing & Invoicing
Supported
Contact Database
Supported
Contract Management
Supported
Customer Database
Supported
Dispatch Management
Supported
Electronic Signature
Supported
Inventory Management
Supported
Mobile Access
Supported
Payment Collection in the Field
Supported
Quotes / Estimates
Supported
Routing
Supported
Scheduling
Supported
Service History Tracking
Supported
Time Clock
Supported
Work Order Management
Supported
Service Dispatch Features
Billing & Invoicing
Supported
Call Center Management
Not Supported
Contract Management
Supported
Customer Database
Supported
Inventory Control
Supported
Job Management
Supported
Job Tracking
Supported
Mobile Access
Supported
Routing
Supported
Scheduling
Supported
Self Service Portal
Supported
Service History Tracking
Supported
Technician Management
Supported
Work Order Management
Supported
Tradesman Job Management Features
Contract Management
Supported
Customer Database
Supported
Dispatch Management
Supported
For Builders
Supported
For Electricians
Supported
For Field Service Businesses
Supported
For HVAC
Supported
For Plumbers
Supported
For Roofers
Supported
Invoicing
Supported
Job Tracking
Supported
Payments
Supported
Quoting
Supported
Reporting
Supported
Scheduling
Supported
Time Tracking
Supported
Building Maintenance Features
Asset Tracking
Not Supported
Commercial Properties
Supported
Customer Database
Supported
Dispatch Management
Supported
Inventory Management
Supported
Job Costing
Supported
Job Management
Supported
Maintenance Scheduling
Supported
Residential Properties
Not Supported
Routing
Supported
Scheduling
Supported
Work Order Management
Supported
HVAC Features
Billing & Invoicing
Supported
Customer Database
Supported
Dispatch Management
Supported
Inventory Control
Supported
Job Management
Supported
Maintenance Scheduling
Supported
Mobile Access
Supported
Quotes / Estimates
Supported
Routing
Supported
Scheduling
Supported
Service History Tracking
Supported
Technician Management
Supported
Work Order Management
Supported
Plumbing Features
Billing & Invoicing
Supported
Customer Database
Supported
Dispatch Management
Supported
Inventory Control
Supported
Job Management
Supported
Mobile Access
Supported
Quotes / Estimates
Supported
Routing
Supported
Scheduling
Supported
Service History Tracking
Supported
Technician Management
Supported
Work Order Management
Supported
Work Order Features
Contract Management
Supported
Customer Database
Supported
Dispatch Management
Supported
Inventory Control
Supported
Job Management
Supported
Preventive Maintenance
Supported
Quotes / Estimates
Supported
Recurring Appointments
Supported
Routing
Supported
Scheduling
Supported
Task Management
Supported
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Field Service Management Features
Billing & Invoicing
Supported
Contact Database
Supported
Contract Management
Not Supported
Customer Database
Not Supported
Dispatch Management
Supported
Electronic Signature
Supported
Inventory Management
Supported
Mobile Access
Supported
Payment Collection in the Field
Supported
Quotes / Estimates
Not Supported
Routing
Supported
Scheduling
Supported
Service History Tracking
Not Supported
Time Clock
Supported
Work Order Management
Supported
Service Dispatch Features
Billing & Invoicing
Supported
Call Center Management
Not Supported
Contract Management
Not Supported
Customer Database
Not Supported
Inventory Control
Supported
Job Management
Not Supported
Job Tracking
Not Supported
Mobile Access
Supported
Routing
Supported
Scheduling
Supported
Self Service Portal
Not Supported
Service History Tracking
Not Supported
Technician Management
Not Supported
Work Order Management
Supported
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Integrations
Microsoft Dynamics 365 Business Central
Supported
Microsoft Dynamics GP
Supported
Microsoft Dynamics SL
Supported
QuickBooks Online
Supported
Rossware
Not Supported
Sage 300 Construction and Real Estate (CRE)
Supported
Sage Intacct
Supported
ServiceWorks
Not Supported
Viewpoint Spectrum
Supported
Viewpoint Vista
Supported
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Integrations
Microsoft Dynamics 365 Business Central
Not Supported
Microsoft Dynamics GP
Not Supported
Microsoft Dynamics SL
Not Supported
QuickBooks Online
Not Supported
Rossware
Supported
Sage 300 Construction and Real Estate (CRE)
Not Supported
Sage Intacct
Not Supported
ServiceWorks
Supported
Viewpoint Spectrum
Not Supported
Viewpoint Vista
Not Supported
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