Feedback Link vs. Simplesat Comparison


Feedback Link	Simplesat Pronto Holdings	+	+
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SurveyLegend has users all over the world, from amazing companies like L'Oréal, Universal, Harvard, Greenpeace, Airbnb, Sony, CocaCola, Roche, to awesome start-up companies and individuals. 1,881 Ratings Visit Website Jotform Trusted by over 25 million users, Jotform is an all-in-one, no-code platform that simplifies data collection, automation, and online sales. Using its drag-and-drop Form Builder, businesses can create customized forms and surveys to collect leads, payments, and e-signatures. With 10,000+ templates and advanced features like conditional logic and 200+ integrations, Jotform streamlines workflows. Jotform's AI-powered Agents provide real-time customer support, guiding users through form submissions, answering questions, and ensuring a smooth experience while reducing manual intervention. These AI agents learn from interactions to improve responses, enhancing efficiency and customer satisfaction. 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About Collect customer feedback and let happy customers spread the word online. With Feedback Link, you can immediately ask your Net Promoter Score® promoters to share their positive experience online. Feedback Link lets businesses measure customer experience while getting their happy customers to become online promoters on platforms like Trustpilot, Yelp, Facebook, and more.	About Simplesat is the fun and easy way to collect CSAT (Customer Satisfaction), CES (Customer Effort Score), and NPS (Net Promoter Score) feedback. Collect customer satisfaction directly through ConnectWise, Zendesk, Autotask, Salesforce, Intercom, Freshdesk, HubSpot, or any other helpdesk. You can also add and send the customer survey on your email signature, or send it directly from Simplesat. All your feedback ends up in one place - making it easy to analyze and take action!
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Companies of all sizes that want to collect customer feedback and have their customers leave good online reviews	Audience - IT Service Providers (MSPs) , Technology companies with customer service teams - Companies using helpdesks such as Zendesk, Freshdesk, Intercom, Salesforce, HubSpot, ConnectWise or Autotask
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Not Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing $99/month All inclusive pricing - Unlimited customers, users, and surveys. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 5.0 / 5 ease 4.0 / 5 features 4.0 / 5 design 4.0 / 5 support 3.0 / 5 Read all reviews	Reviews/Ratings Overall 4.5 / 5 ease 4.0 / 5 features 4.5 / 5 design 4.5 / 5 support 4.5 / 5 Read all reviews
Pros & Cons from Real Users Pros The platform offers a strong community with valuable discussions on technology and development. It allows users to share insights, learn from experts, and stay updated with the latest industry trends. Cons The registration process can be slow and requires approval, which may delay quick access for new users.	Pros & Cons from Real Users Pros I like many things about Simplesat. First, this product is seamless to deploy and use. It comes with great features that makes researching and collecting feedback seamless. With the provision of templates, launching a survey as well as understanding how to manage the tool becomes easy. I like that Simplesat is easy to deploy and that the many features does not translate to high cost. Using Simplesat is easy and thanks to the many templates, creating and managing surveys is seamless. The tool makes analysis of data easy as well. Cons With Simplesat, I have had no issues and it works perfectly. All the features are in place and works seamlessly I have had no bad experiences with Simplesat. It works perfectly and no issues whatsoever. At least I haven't experienced them.
Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information Feedback Link www.feedback.link	Company Information Pronto Holdings Founded: 2016 United States www.simplesat.io
Alternatives GrowthScore	Alternatives BizRatings BizRatings.com
Famepilot Famepilot Internet	Customer Thermometer
Trustpilot	SmileBack
Ikeono	Zonka Feedback
piHAPPINESS View All	Survicate View All
Categories NPS Supported Review Management Supported	Categories Customer Feedback Supported Customer Satisfaction Supported NPS Supported Survey Supported
Show More Features Review Management Features Campaign Management Not Supported Dashboard Not Supported Negative Feedback Management Not Supported Response Management Not Supported Review Monitoring Not Supported Review Notification Not Supported Review Request Supported Sentiment Analysis Not Supported Social Sharing Supported White Label Not Supported	Show More Features Customer Satisfaction Features 360 Degree Feedback Not Supported Analytics Supported Call Reporting Not Supported Complaint Monitoring Not Supported Feedback Collection Supported Survey Management Supported Survey Features Custom Survey URLs Not Supported Data Analysis Tools Supported Email Marketing Supported Mobile Survey Supported Offline Response Collection Not Supported Paper Survey Not Supported Question Branching Not Supported Question Library Not Supported Site Intercept Survey Not Supported Skip Logic Not Supported Supports Audio / Images / Video Not Supported
Integrations AWeber Not Supported Autotask PSA Not Supported ConnectWise PSA Not Supported Datto RMM Not Supported Easyflow Not Supported Foursquare Supported Gmail Not Supported Google Business Profile Supported Google Shopping Supported Gorgias Not Supported HappySat Not Supported Klaviyo Not Supported LiveAgent Not Supported Mailchimp Not Supported Microsoft Dynamics 365 Not Supported Syncro Not Supported Trustpilot Supported WHMCS Not Supported Workers by Delos Not Supported Zoho Desk Not Supported Show More Integrations View All 9 Integrations	Integrations AWeber Supported Autotask PSA Supported ConnectWise PSA Supported Datto RMM Supported Easyflow Supported Foursquare Not Supported Gmail Supported Google Business Profile Not Supported Google Shopping Not Supported Gorgias Supported HappySat Supported Klaviyo Supported LiveAgent Supported Mailchimp Supported Microsoft Dynamics 365 Supported Syncro Supported Trustpilot Not Supported WHMCS Supported Workers by Delos Supported Zoho Desk Supported Show More Integrations View All 53 Integrations
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