Simplesat

Simplesat

Pronto Holdings
+
+

Related Products

  • SurveySparrow
    3,065 Ratings
    Visit Website
  • SurveyLegend
    1,883 Ratings
    Visit Website
  • Jotform
    8,643 Ratings
    Visit Website
  • Podium
    2,128 Ratings
  • Birdeye
    5,191 Ratings
    Visit Website
  • Sogolytics
    870 Ratings
    Visit Website
  • Kevel
    96 Ratings
    Visit Website
  • FirstPromoter
    64 Ratings
    Visit Website
  • ActiveCampaign
    17,291 Ratings
    Visit Website
  • Odoo
    1,705 Ratings
    Visit Website

About

Collect customer feedback and let happy customers spread the word online. With Feedback Link, you can immediately ask your Net Promoter Score® promoters to share their positive experience online. Feedback Link lets businesses measure customer experience while getting their happy customers to become online promoters on platforms like Trustpilot, Yelp, Facebook, and more.

About

Simplesat is the fun and easy way to collect CSAT (Customer Satisfaction), CES (Customer Effort Score), and NPS (Net Promoter Score) feedback. Collect customer satisfaction directly through ConnectWise, Zendesk, Autotask, Salesforce, Intercom, Freshdesk, HubSpot, or any other helpdesk. You can also add and send the customer survey on your email signature, or send it directly from Simplesat. All your feedback ends up in one place - making it easy to analyze and take action!

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies of all sizes that want to collect customer feedback and have their customers leave good online reviews

Audience

- IT Service Providers (MSPs) , Technology companies with customer service teams - Companies using helpdesks such as Zendesk, Freshdesk, Intercom, Salesforce, HubSpot, ConnectWise or Autotask

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$99/month
All inclusive pricing - Unlimited customers, users, and surveys.
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 4.0 / 5
support 3.0 / 5

Reviews/Ratings

Overall 4.5 / 5
ease 4.0 / 5
features 4.5 / 5
design 4.5 / 5
support 4.5 / 5

Pros & Cons from Real Users

Pros

  • The platform offers a strong community with valuable discussions on technology and development. It allows users to share insights, learn from experts, and stay updated with the latest industry trends.

Cons

  • The registration process can be slow and requires approval, which may delay quick access for new users.

Pros & Cons from Real Users

Pros

  • I like many things about Simplesat. First, this product is seamless to deploy and use. It comes with great features that makes researching and collecting feedback seamless. With the provision of templates, launching a survey as well as understanding how to manage the tool becomes easy.
  • I like that Simplesat is easy to deploy and that the many features does not translate to high cost. Using Simplesat is easy and thanks to the many templates, creating and managing surveys is seamless. The tool makes analysis of data easy as well.

Cons

  • With Simplesat, I have had no issues and it works perfectly. All the features are in place and works seamlessly
  • I have had no bad experiences with Simplesat. It works perfectly and no issues whatsoever. At least I haven't experienced them.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Feedback Link
www.feedback.link

Company Information

Pronto Holdings
Founded: 2016
United States
www.simplesat.io

Alternatives

Famepilot

Famepilot

Famepilot Internet

Alternatives

BizRatings

BizRatings

BizRatings.com

Categories

Categories

Review Management Features

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Customer Satisfaction Features

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Survey Features

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Integrations

AWeber
Accelo
Autotask PSA
CodeTwo Email Signatures 365
Dropbox
Foursquare
HubSpot Service Hub
Intercom
Keap
Kustomer
LiveAgent
Microsoft Outlook
Replyify
ScalePad Lifecycle Insights
ServiceNow
Signature 365
Trustpilot
Zapier
Zendesk
Zendesk Explore

Integrations

AWeber
Accelo
Autotask PSA
CodeTwo Email Signatures 365
Dropbox
Foursquare
HubSpot Service Hub
Intercom
Keap
Kustomer
LiveAgent
Microsoft Outlook
Replyify
ScalePad Lifecycle Insights
ServiceNow
Signature 365
Trustpilot
Zapier
Zendesk
Zendesk Explore
Claim Feedback Link and update features and information
Claim Feedback Link and update features and information
Claim Simplesat and update features and information
Claim Simplesat and update features and information