FastServSEDCO
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About
FastServ® Cloud is a virtual queue management system that helps businesses reduce customer wait times by enabling appointment booking for both in-branch and virtual visits. The cloud-based solution eliminates the need for costly on-site hardware and servers, offering scalable pricing based on the number of counters or devices used. FastServ® provides advanced features such as mobile queueing apps, real-time dashboards, customer notifications, digital signage, and tailored reporting. Optional hardware includes sleek kiosks and tablets for check-in and ticket issuance. Designed for industries like healthcare, banking, telecom, and government, it improves customer experience while lowering infrastructure costs. FastServ® is a flexible, cost-effective system that scales with business growth.
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About
The experience of waiting at a service facility is said to significantly affect a customer's perception of the quality of service provided. The overall experience of efficient, courteous and superior service provided gets diluted with the bitter feel of having to wait for long. The good news is that there are tools available that service organizations can use to influence customers’ waiting experiences. QMAGIK is a queue management system that best integrates appointment and walk-in customer queues. It manages your dynamically changing waiting lines to ensure disciplined and guided customer experience. Special features such as Single Token Multiple Service Facility,Token Forwarding, Customer Profile based Prioritization, Video and Scrolling Advertisements etc. makes QMAGIK ideal for customer service focused organizations. Predicts and streamlines flow, Enables pre-defined or dynamic routing, Optimizes resource costing and staff load, Improves organizational flexibility and agility.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Businesses and organizations in healthcare, banking, telecom, government, and money exchange seeking a scalable, cloud-based queue management solution to reduce wait times and improve customer experience
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Audience
Queue Management system for companies
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
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Support
Phone Support
Supported
24/7 Live Support
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Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationSEDCO
Founded: 1980
United Arab Emirates
sedco.co
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Company InformationQMAGIK
Founded: 2009
India
www.qmagik.com
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Integrations
No info available.
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Integrations
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