Extellio vs. Userjam Comparison


Extellio Extellio International AB	Userjam	+	+
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Join the bandwagon of 100k+ customers in 149 countries to deliver delightful customer experiences. 3,065 Ratings Visit Website SurveyJS SurveyJS is an embeddable, self-hosted, white-label form builder for teams building custom forms, surveys, questionnaires, and other data collection tools inside web applications. It runs entirely on the client and is fully compatible with all modern JavaScript frameworks, including React, Angular, and Vue. SurveyJS integrates with any backend, giving you full control over data, security, user access, deployment, and business logic. Instead of hardcoding forms, you can empower non-technical users to generate and edit JSON schema-based form configurations through a drag-and-drop form builder. Create dynamic forms with custom conditional logic, validation, multilingual support, PDF export, and analytics. 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Statistical invalidation removes the invalid and protects the genuine, with full transparency into exactly what was actioned and why. The result is cleaner signals, more accurate reporting, and ad spend that reaches real, high-intent users. One platform protects every channel that matters: - Search (Google Search & Performance Max) - Meta (Instagram & Facebook) - Affiliate - Mobile Start with a free 30-day audit in detection mode and see exactly how much invalid traffic is hitting your campaigns. Switch on prevention when you are ready. Backed by expert onboarding and responsive support, TrafficGuard is built to scale with your spend. Trusted by 10,000+ advertisers across multiple industries TrafficGuard is part of Adveritas, publicly listed and accountable on the Australian Securities Exchange (ASX:AV1). 89 Ratings Visit Website Titan Build the forms, portals, documents, eSignatures, surveys, and workflows your business needs while keeping Salesforce at the center of it all. 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About Extellio is built to understand all aspects of user journeys. It shows the behaviour, experience, conversion, expectations, and pain points for users for each of your target groups. This is achieved by combining web analytics, surveys, heatmaps and session recordings in one analysis platform that gives you meaningful insights you can act on with confidence to improve conversion and user experience.	About Userjam transforms raw product analytics into plain-English updates by continuously monitoring user activity and sending digestible insights directly to the collaboration tools your team already uses, like Slack or email, rather than relying on dashboards. You don’t need to build new tracking or dashboards; simply connect your existing analytics event data from platforms such as Mixpanel, Amplitude, PostHog, or Segment, and Userjam’s AI will turn what your users are doing into stories, watchlists, and alerts. It surfaces “today’s top users”, AI-generated daily reports summarizing trends, high-value account activity, and real-time Slack alerts for VIP users or unexpected behaviour. The platform is built for speed and simplicity; you can be set up in about 15 minutes and begin seeing meaningful signals immediately. By eliminating hours of digging through charts and PDFs, Userjam helps every team member, from product to support to design, understand user behaviour in plain language.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Website managers, product managers, UX professionals	Audience Product managers, growth teams and cross-functional service teams in search of a solution to keep the whole organization aligned on real-time user behavior
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $20 per month Based on the volume of actions, heatmap samples, and/or sessions. Free Version Not Supported Free Trial Supported	Pricing Free Free Version Supported Free Trial Not Supported
Reviews/Ratings Overall 4.8 / 5 ease 4.5 / 5 features 4.5 / 5 design 4.8 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros I think that Extellio has an updated more fresh look than Matomo. Easier to navigate. Quick and smooth. I recently started using Extellio's cookieless tracking solution, and I couldn't be more impressed! In an era where privacy concerns are at the forefront of digital marketing, Extellio provides an innovative approach that respects user privacy while delivering valuable insights. The implementation was seamless, and I quickly noticed the accuracy of the data collected. With traditional cookie-based tracking becoming less reliable, Extellio’s technology allowed me to maintain a clear understanding of user behavior without compromising their privacy. This has not only enhanced my marketing strategies but also built trust with my audience. The analytics dashboard is user-friendly and packed with actionable insights. I appreciate the real-time reporting features, which enable me to make quick adjustments to my campaigns. Plus, the support team has been fantastic—always ready to assist and provide guidance whenever needed. Overall, I highly recommend Extellio for anyone looking to future-proof their tracking methods while staying compliant with evolving privacy regulations. It’s a smart investment for businesses that value both effective marketing and ethical practices! Extremely comprehensive analytics. Covers areas others do not, especially at the free level. Offers options that enhance any eCommerce site and allows you to make the site more responsive. Easy to start working with, easy to learn. I also like the self-help guides. You can really tell that they are written by someone that understand the user. I'm not a technical person, so I need every step in a guide to follow. Also, the design is nice! Cons Dont really know yet, I haven't used it for that long time. There nothing else I can say, its a very good solution Would be great if there were some videos to show how the various segments can be set up. There are many different filter to use and that can be overwhelming. I would like to have the most common filters in some kind of "top list" for us who don't have complicated websites, we just want to follow the basic. I would like to have recommendations based on our website "recommended filter for you", and why.
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Extellio International AB Founded: 2022 Sweden www.extellio.com/lp/sf/full-suite	Company Information Userjam Founded: 2025 United States www.userjam.com
Alternatives Mouseflow	Alternatives Extellio Extellio International AB
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Categories Digital Analytics Supported Heatmap Supported Session Replay Supported Survey Supported User Research Supported Web Analytics Supported	Categories Digital Analytics Supported
Show More Features Heatmap Features Behavioral Mapping Supported Dashboard Supported Dynamic Maps Supported Element Analytics Supported Embeddable Maps Not Supported For Sales Not Supported For Science Not Supported Radial Mapping Not Supported Territorial Mapping Not Supported Website Analytics Supported Session Replay Features Eye Tracking Not Supported Form Analytics Supported Heatmaps Supported Mouse Tracking Supported Optimization Tools Supported Session Recording Supported Surveys Supported User Experience Analysis Supported User Feedback Supported Visitor Segmentation Supported Survey Features Custom Survey URLs Supported Data Analysis Tools Supported Email Marketing Not Supported Mobile Survey Supported Offline Response Collection Not Supported Paper Survey Not Supported Question Branching Supported Question Library Supported Site Intercept Survey Supported Skip Logic Supported Supports Audio / Images / Video Not Supported Web Analytics Features Campaign Management Supported Conversion Tracking Supported Form Analytics Supported Goal Tracking Supported Keyword Tracking Supported Multiple Site Management Supported Pageview Tracking Supported Referral Source Tracking Supported Site Search Tracking Supported Time on Site Tracking Supported User Interaction Tracking Supported
Integrations Amplitude Not Supported Asana Not Supported ClickUp Not Supported CookieYes Supported Cookiebot Supported Google Cloud BigQuery Supported Google PageSpeed Insights Supported Google Search Console Supported Google Tag Manager Supported Intercom Not Supported Jira Not Supported Microsoft Power BI Supported Mixpanel Not Supported Notion Not Supported Pipedrive Not Supported PostHog Not Supported Salesforce Not Supported Segment Not Supported Slack Not Supported monday AI work platform Not Supported Show More Integrations View All 9 Integrations	Integrations Amplitude Supported Asana Supported ClickUp Supported CookieYes Not Supported Cookiebot Not Supported Google Cloud BigQuery Not Supported Google PageSpeed Insights Not Supported Google Search Console Not Supported Google Tag Manager Not Supported Intercom Supported Jira Supported Microsoft Power BI Not Supported Mixpanel Supported Notion Supported Pipedrive Supported PostHog Supported Salesforce Supported Segment Supported Slack Supported monday AI work platform Supported Show More Integrations View All 15 Integrations
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