Extellio vs. SessionStack Comparison


Extellio Extellio International AB	SessionStack	+	+
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Join the bandwagon of 100k+ customers in 149 countries to deliver delightful customer experiences. 3,065 Ratings Visit Website SurveyJS SurveyJS is an embeddable, self-hosted, white-label form builder for teams building custom forms, surveys, questionnaires, and other data collection tools inside web applications. It runs entirely on the client and is fully compatible with all modern JavaScript frameworks, including React, Angular, and Vue. SurveyJS integrates with any backend, giving you full control over data, security, user access, deployment, and business logic. Instead of hardcoding forms, you can empower non-technical users to generate and edit JSON schema-based form configurations through a drag-and-drop form builder. Create dynamic forms with custom conditional logic, validation, multilingual support, PDF export, and analytics. 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About Extellio is built to understand all aspects of user journeys. It shows the behaviour, experience, conversion, expectations, and pain points for users for each of your target groups. This is achieved by combining web analytics, surveys, heatmaps and session recordings in one analysis platform that gives you meaningful insights you can act on with confidence to improve conversion and user experience.	About SessionStack is an AI-enhanced Digital Experience Analytics platform based on best-in-class session recording technology that allows e-commerce businesses to identify where customers are getting stuck and dropping off, and what conversion opportunities are being missed. The insights generated by the platform serve as a fast track to improving the entire user experience with data-backed conversion rate optimization. SessionStackAI and our proprietary machine-learning models are the ideal partners for all e-commerce decision makers who are laser-focused on revenue. SessionStackAI blends qualitative and quantitative user data to provide the full picture of any website or mobile app interaction. The platform’s auto-capture capabilities and retroactive data history help ensure that there are no gaps in the analysis, identifying any friction points or new conversion opportunities as you go.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Website managers, product managers, UX professionals	Audience E-commerce businesses seeking a solution to improve their customers' experience and optimize conversion rates
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $20 per month Based on the volume of actions, heatmap samples, and/or sessions. Free Version Not Supported Free Trial Supported	Pricing Upon request We provide custom pricing options to better reflect our customers' needs and expectations. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 4.8 / 5 ease 4.5 / 5 features 4.5 / 5 design 4.8 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros I think that Extellio has an updated more fresh look than Matomo. Easier to navigate. Quick and smooth. I recently started using Extellio's cookieless tracking solution, and I couldn't be more impressed! In an era where privacy concerns are at the forefront of digital marketing, Extellio provides an innovative approach that respects user privacy while delivering valuable insights. The implementation was seamless, and I quickly noticed the accuracy of the data collected. With traditional cookie-based tracking becoming less reliable, Extellio’s technology allowed me to maintain a clear understanding of user behavior without compromising their privacy. This has not only enhanced my marketing strategies but also built trust with my audience. The analytics dashboard is user-friendly and packed with actionable insights. I appreciate the real-time reporting features, which enable me to make quick adjustments to my campaigns. Plus, the support team has been fantastic—always ready to assist and provide guidance whenever needed. Overall, I highly recommend Extellio for anyone looking to future-proof their tracking methods while staying compliant with evolving privacy regulations. It’s a smart investment for businesses that value both effective marketing and ethical practices! Extremely comprehensive analytics. Covers areas others do not, especially at the free level. Offers options that enhance any eCommerce site and allows you to make the site more responsive. Easy to start working with, easy to learn. I also like the self-help guides. You can really tell that they are written by someone that understand the user. I'm not a technical person, so I need every step in a guide to follow. Also, the design is nice! Cons Dont really know yet, I haven't used it for that long time. There nothing else I can say, its a very good solution Would be great if there were some videos to show how the various segments can be set up. There are many different filter to use and that can be overwhelming. I would like to have the most common filters in some kind of "top list" for us who don't have complicated websites, we just want to follow the basic. I would like to have recommendations based on our website "recommended filter for you", and why.
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information Extellio International AB Founded: 2022 Sweden www.extellio.com/lp/sf/full-suite	Company Information SessionStack Founded: 2016 Bulgaria www.sessionstack.com
Alternatives Mouseflow	Alternatives Fullview
WebMaxy Analyzer WebMaxy	Quantum Metric
Fullstory	Fullstory
Reactflow	Heap Contentsquare
Hotjar View All	LogRocket View All
Categories Digital Analytics Supported Heatmap Supported Session Replay Supported Survey Supported User Research Supported Web Analytics Supported	Categories AI eCommerce Supported Co-Browsing Supported Digital Analytics Supported eCommerce Analytics Supported Product Analytics Supported Session Replay Supported
Session Replay Features Eye Tracking Not Supported Form Analytics Supported Heatmaps Supported Mouse Tracking Supported Optimization Tools Supported Session Recording Supported Surveys Supported User Experience Analysis Supported User Feedback Supported Visitor Segmentation Supported Show More Features Heatmap Features Behavioral Mapping Supported Dashboard Supported Dynamic Maps Supported Element Analytics Supported Embeddable Maps Not Supported For Sales Not Supported For Science Not Supported Radial Mapping Not Supported Territorial Mapping Not Supported Website Analytics Supported Survey Features Custom Survey URLs Supported Data Analysis Tools Supported Email Marketing Not Supported Mobile Survey Supported Offline Response Collection Not Supported Paper Survey Not Supported Question Branching Supported Question Library Supported Site Intercept Survey Supported Skip Logic Supported Supports Audio / Images / Video Not Supported Web Analytics Features Campaign Management Supported Conversion Tracking Supported Form Analytics Supported Goal Tracking Supported Keyword Tracking Supported Multiple Site Management Supported Pageview Tracking Supported Referral Source Tracking Supported Site Search Tracking Supported Time on Site Tracking Supported User Interaction Tracking Supported
Integrations Bugsnag Not Supported CookieYes Supported Cookiebot Supported Drift Not Supported Freshdesk Not Supported Google Cloud BigQuery Supported Google Data Studio Supported Google PageSpeed Insights Supported Google Search Console Supported Google Tag Manager Supported Heap Not Supported Intercom Not Supported Looker Supported Microsoft Power BI Supported Mixpanel Not Supported Raygun Not Supported Rollbar Not Supported Segment Not Supported Sentry Not Supported Zendesk Not Supported Show More Integrations View All 9 Integrations	Integrations Bugsnag Supported CookieYes Not Supported Cookiebot Not Supported Drift Supported Freshdesk Supported Google Cloud BigQuery Not Supported Google Data Studio Not Supported Google PageSpeed Insights Not Supported Google Search Console Not Supported Google Tag Manager Not Supported Heap Supported Intercom Supported Looker Not Supported Microsoft Power BI Not Supported Mixpanel Supported Raygun Supported Rollbar Supported Segment Supported Sentry Supported Zendesk Supported Show More Integrations View All 12 Integrations
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