Employee TimeCardTechnoGems
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ObserveCTICacti
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Related Products
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About
Employee TimeCard, enables you to track working time of onsite, offsite and mobile employees. Timecard records time and GPS location when employees check in and get alerts when the employees leave the location while checkedin. Employee time data can seamlessly be imported into QuickBooks, Email, and Excel for immediate invoicing and reporting. Employees can clock in and out when they start and end their work day. Their location and time is recorded and the number of hours they worked is automatically calculated. Employees can clock in and out when they start and end their work day. Their location and time is recorded and the number of hours they worked is automatically calculated. Get alerts when employees move out of their work location when they have clocked in. Supervisors can also get alerts when employees clock in or out. Supervisors can require employees to enable GPS location on the mobile phone so that the location is captured.
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About
ObserveCTI™ automates the management process by providing your business a quality assurance tool, which provides business-driven, selective/intelligent voice and data recordings without the need for a proprietary voice logger. All recordings are categorized and stored for later playback directly from your PC, remote location, web or any touchtone telephone. Supervisors have access to multiple sites from their PC and can control auditing from a single location within the enterprise. ObserveCTI™ also provides your contact center supervisors the ability to perform audits on agents using a fully integrated auditing tool. Agents are audited and scored based on your specific criteria defined by your business. With a click of a mouse, the supervisor can listen and audit the recorded calls and screens, simultaneously. At the end of the session the supervisor can make comments, save or forward the audit to the agent or management for review.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies of all sizes
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Audience
Call centers and contact centers looking for a Telephony solution
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$19 per month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationTechnoGems
United States
www.employeetimecard.app
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Company InformationCacti
www.cacticom.com
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Categories |
Categories |
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Time Tracking Features
Automatic Time Capture
Billable & Non-Billable Hours
Billing & Invoicing
Employee Database
Expense Tracking
Mobile Time Tracking
Multiple Billing Rates
Offline Time Tracking
Online Time Tracking
Overtime Calculation
Time per Project Reporting
Timesheet Management
Vacation / Leave Tracking
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Telephony Features
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
Inbound Reporting
IVR / Voice Recognition
Outbound Reporting
Predictive Dialer
Telemarketing Management
Voice & Data Integration
VoIP
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Integrations
Microsoft Excel
QuickBooks Online
QuickBooks Online Advanced
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