eContactSkyCreek
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Related Products
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About
The easiest email marketing platform you've ever used. Clean intuitive user interface that doesn't make you "hunt" to figure out what you can do. Simple straightforward email automations. The next step is always right in front of you, no need to pore over documentation, video explainers, or train your team. Send a broadcast to multiple contact lists, dynamic segments, and groups of tagged contacts simultaneously. Personalize using any contact property in your database along side engagement, interests, behavior, and more. Trigger contacts who engage with your broadcasts into funnels of automated email sequences. Design gorgeous responsive emails with our intuitive drag & drop composer. Choose WYSIWYG for minimalism or raw HTML for pixel perfection. Realtime engagement Tagging for opens, clicks, and messages received. Suppress segments, Tags, and upload suppression lists to fine tune your audience.
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About
eContact currently facilitates millions of dynamic, intelligently timed and cost-suppressing multi-channel (IVR, SMS, Email) customer contacts per month for some of the largest, Fortune 500 contact operations in North America. Utilize tightly integrated IVR, email, and SMS text message capabilities to work in concert to deliver the right contact, over the right channel, to the right customer, at the right time. Dynamically ratchet up the volume of automated customer contacts to deliver within the highest probability contact windows to further maximize customer contact and action rates. Align outbound customer contact volumes to the level of customer support resources on hand, based on historical transfer rates and underlying service conditions. Incorporate individual channel preferences, customer status, and other customer variables to personalize the timing, message content, and frequency of customer contact attempts.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Email marketers
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Audience
Companies in need of a front-line customer contact management platform to optimize their costumer support and management operations
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Not Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$35 per month
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationEmailDelivery.com
Founded: 2019
United States
www.emaildelivery.com
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Company InformationSkyCreek
Founded: 2003
United States
www.skycreek.com/products/econtact/
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Alternatives |
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Categories |
Categories |
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Campaign Management Features
Channel Management
Supported
Contact Database
Supported
Email Marketing
Supported
Event Triggered Actions
Supported
Lead Management
Supported
Multi-Campaign
Supported
Email Management Features
Data Recovery
Supported
Email Archiving
Supported
Email Deletion
Not Supported
Email Discovery
Not Supported
Email Monitoring
Supported
Email Recall
Not Supported
Queue Manager
Supported
Response Management
Supported
Routing
Supported
Shared Inboxes
Not Supported
Signature Management
Supported
Spam Blocker
Supported
Whitelisting / Blacklisting
Supported
Email Marketing Features
A/B Testing
Supported
Artificial Intelligence
Not Supported
Auto-Responders
Supported
CAN SPAM Compliance
Supported
Customer Surveys
Not Supported
Drip Campaigns
Supported
Dynamic Content
Supported
Event Triggered Email
Supported
Image Library
Supported
Landing Pages/Web Forms
Supported
Mailing List Management
Supported
Mobile Optimized Emails
Supported
Reporting/Analytics
Supported
Subscriber Management
Supported
Template Management
Supported
WYSIWYG Email Editor
Supported
Marketing Automation Features
A/B Testing
Not Supported
Analytics / ROI Tracking
Not Supported
Artificial Intelligence
Not Supported
Content / Blogging Platform
Not Supported
Customizable CTAs
Supported
Drip Campaigns
Supported
Dynamic Content
Supported
Landing Pages / Web Forms
Supported
Lead Scoring
Supported
Sales Intelligence
Not Supported
Search Marketing
Not Supported
Segmentation
Supported
Social Marketing
Not Supported
Website Visitor Tracking
Not Supported
Transactional Email Features
A/B Testing
Not Supported
Contact Database
Supported
Dynamic Content
Supported
Email Monitoring
Supported
Mailing List Management
Supported
Reporting/Analytics
Supported
Spam Check
Not Supported
Template Management
Supported
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Contact Management Features
Activity Management
Not Supported
Appointment Management
Supported
Contact Database
Supported
Contact History
Supported
Contact Import/Export
Supported
Customer Pipeline
Not Supported
Email Marketing
Supported
Group Management
Not Supported
Interaction Tracking
Supported
Lead Management
Not Supported
Prospecting Tools
Not Supported
Sales Pipeline Management
Supported
Search / Filter
Not Supported
Segmentation
Supported
Shared Contacts
Not Supported
Social Media Integration
Not Supported
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Integrations
Facebook
Supported
OptinMonster
Supported
Shopify
Supported
Zapier
Supported
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Integrations
Facebook
Not Supported
OptinMonster
Not Supported
Shopify
Not Supported
Zapier
Not Supported
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