EasyGoIVR vs. Fonada Comparison


EasyGoIVR SAN Softwares	Fonada	+	+
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About Unlock enhanced communication capabilities with EasyGoIVR. This cloud-based IVR solution streamlines call management, boosts efficiency, and enhances customer satisfaction. With features like automatic call routing, real-time monitoring, and personalized greetings, EasyGoIVR revolutionizes your call center experience. Direct calls to the appropriate department effortlessly, ensuring swift resolutions and improved customer satisfaction. Access detailed customer profiles containing contact information, communication history, purchase records, and preferences. Easily store and manage detailed quotation information, including pricing details, services offered, terms and conditions, and relevant attachments. Effortlessly track and manage the status of every document, from medical certificates to visa applications and bank documents. Seamlessly integrate with powerful tools such as WhatsApp, bulk SMS, and email for efficient and effective communication with customers.	About Founded in 2018, Fonada is a leading provider of innovative cloud telephony solutions designed to enhance and streamline business communication. With a robust suite of services including auto-dialers, Interactive Voice Response (IVR) systems, Cloud Call Center, Click to Call, and RCS messaging, Fonada empowers businesses to operate efficiently, reduce costs, and improve customer engagement. Our solutions are tailored to meet the diverse needs of various industries, from finance and healthcare to e-commerce and logistics. Fonada’s auto-dialer system boosts call connectivity and productivity by automating outbound calls, ensuring higher reach and engagement rates. Our IVR systems offer seamless call routing, enabling businesses to manage high call volumes and deliver exceptional customer service.
Platforms Supported Windows Not Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Sales teams searching for a solution to optimize their call center operations	Audience Companies interested in powerful voice solutions
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing Rs.2999 + GST (90 Days Validi 5000 Free Minutes 0.5 Call Rate/Minutes 8 Channel 50 Agent 10 Group 1 DID Free Version Not Supported Free Trial Not Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information SAN Softwares Founded: 1999 India sansoftwares.com/products/easygoivr-hosted-ivr-software/	Company Information Fonada Founded: 2018 India www.fonada.com
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iCallify View All	CallFire View All
Categories IVR Supported	Categories Call Center Supported Call Center Infrastructure (CCI) Supported IVR Supported Telephony Supported Toll Free 800 Number Supported Virtual Phone Number Supported Voice Broadcasting Supported
	IVR Features Call Center Supported Call Logging Not Supported Call Recording Supported Call Routing Supported Multiple Scripts Not Supported Phone Key Input Not Supported Survey Management Not Supported Text to Speech Supported Voice Customization Supported Voice Mail Supported Show More Features Call Center Features Blended Call Center Not Supported Call Logging Supported Call Recording Supported Call Scripting Not Supported Campaign Management Not Supported Database Not Supported Escalation Management Not Supported Inbound Call Center Supported IVR / Voice Recognition Supported Manual Dialer Not Supported Outbound Call Center Supported Predictive Dialer Supported Progressive Dialer Not Supported Queue Management Not Supported Real-time Chat Not Supported Reporting/Analytics Not Supported Telephony Features Auto-Dialer Supported Call Center Management Supported Call Monitoring Supported Contact Management Supported Inbound Reporting Supported IVR / Voice Recognition Supported Outbound Reporting Supported Predictive Dialer Supported Telemarketing Management Supported Voice & Data Integration Supported VoIP Supported
Integrations Collexo Supported FonaDial Not Supported Freshdesk Supported HubSpot CRM Supported HubSpot Customer Platform Supported Kapture CX Supported LeadSquared Supported Microsoft Dynamics 365 Supported Pipedrive Supported Salesforce Supported Sugar Sell Supported Vtiger CRM Supported WhatsApp Supported Zendesk Supported Zoho CRM Supported Show More Integrations View All 14 Integrations	Integrations Collexo Not Supported FonaDial Supported Freshdesk Not Supported HubSpot CRM Not Supported HubSpot Customer Platform Not Supported Kapture CX Not Supported LeadSquared Not Supported Microsoft Dynamics 365 Not Supported Pipedrive Not Supported Salesforce Not Supported Sugar Sell Not Supported Vtiger CRM Not Supported WhatsApp Not Supported Zendesk Not Supported Zoho CRM Not Supported Show More Integrations View All 1 Integration
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