ES Engage

ES Engage

Exchange Solutions
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+

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About

Personalized offers for eCommerce consumers, optimized based on real-time purchase intent​. Reduce reliance on mass, margin-eroding promotions. Know how and when to capitalize on consumer intent – avoid cart abandonment, stretch basket size and convert first-time visitors. Avoid presenting offers to consumers that would have bought anyway. Deliver 1 to 1 promotion at scale, in real-time. ES Engage identifies consumer purchase intent, then engages with personalized, margin-aware offers in real-time to drive incremental engagement, profitable sales and brand loyalty. Need proof? We put our money where our mouth is. ES Engage  can  operate on a pay-for-performance basis. We don’t make money unless you do. Deliver 1 to 1 promotion at scale, in real-time. Avoid presenting offers to consumers that would have bought anyway. Reduce reliance on mass, margin-eroding promotions.

About

The world's most innovative brands choose LivePerson's Conversational Cloud. Our AI-powered Conversational Cloud has made over a billion brand-to-consumer conversations possible. We make it easy for consumers to ask questions and make purchases in the messaging channels they use every day. LiveEngage is now the Conversational Cloud, your AI-powered command center for consumer conversations. Intent Manager makes it possible to understand your consumers’ intentions in real time, how well you’re fulfilling them, and those that can be easily automated. Build AI-powered chatbots that work together with human experts to fulfill your consumers’ intentions at scale. Create automated conversation flows with Conversation Builder, our comprehensive and intuitive point-and-click interface. Engage with consumers and manage conversations in Conversation Manager, our dynamic workspace available on desktop and mobile.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

eCommerce companies and businesses seeking a solution to manage and facilitate their processes

Audience

Companies interested in a comprehensive conversational AI solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$1 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Exchange Solutions
Founded: 1996
United States
www.exchangesolutions.com/es_engage-2/

Company Information

LivePerson
Founded: 1996
United States
www.liveperson.com

Alternatives

Alternatives

Freshchat

Freshchat

Freshworks
Lime Connect

Lime Connect

Lime Connect (formerly Userlike)
LiveChat

LiveChat

LiveChat Software
Shopkick

Shopkick

Trax
Heyday AI

Heyday AI

Hootsuite

Categories

Categories

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Experience Management Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Live Chat Features

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Integrations

Apty
Boost.ai
Causal
Clinc
EdgeTier
FUGU
Google Cloud Agent Assist
Guru
Live Assist for Microsoft Dynamics 365
LivePerson Automotive
Meltano
Scotty
Singer
Stackreaction
Toonimo
Verint AI Blueprint
Vonage Communications APIs (Nexmo)
Xplenty
cXchange
tradeit

Integrations

Apty
Boost.ai
Causal
Clinc
EdgeTier
FUGU
Google Cloud Agent Assist
Guru
Live Assist for Microsoft Dynamics 365
LivePerson Automotive
Meltano
Scotty
Singer
Stackreaction
Toonimo
Verint AI Blueprint
Vonage Communications APIs (Nexmo)
Xplenty
cXchange
tradeit
Claim ES Engage and update features and information
Claim ES Engage and update features and information
Claim LivePerson and update features and information
Claim LivePerson and update features and information