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About
Dzinga is a cloud-based platform for business communications that allows companies to connect with customers via phone, web, and multi-channel messaging through a single, simple web interface. Dzinga collects all your communications across all channels in one place. Your agents may attend to phone calls, SMS, texts sent on popular mobile messaging services, and webchats through a single dashboard. No more switching between multiple apps. Everything is grouped together and organized in a clean, simple, cross-platform web interface. The business telephony system by Dzinga automatically sends every call to the optimal branch, person, or device depending on who's calling, when, and why. No missed calls - no missed business opportunities. Widgets prompt your website visitors to start a live conversation with your agent "here and now". Each conversation is a sales opportunity.
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About
See your data in a visual form when you log in to the portal. Big or small, new or old, everything gets sorted out automatically to dash out instant charts, reports, statistics, and evaluations. The latest technology, SIP Trunks in the backend, and multiple systems ensure that there are no call drops and the platform is seamless. Its scalability provides flexibility and offers large bandwidth to accommodate any sudden rush. Receive unlimited parallel calls, no restrictions on channels too. All plans come bundled with all features. Our pay-as-you-go model is based on a transparent billing system that lets you pick your usage and control the costs. Gain control over your company’s telephony experience. Record all inbound and outbound calls for compliance, audit, training, or enhancing customer experience. Access the call records anytime via the dashboard. Get prompt alerts via SMS or email or see the notifications in the dashboard.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Cloud telephony solution for companies
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Audience
Businesses seeking a solution to gain control over their company’s telephony experience and improve their communication services
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
€14 per user per month
Free Version
Free Trial
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Pricing
$12.55 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationDzinga
Founded: 2017
Poland
dzinga.com
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Company InformationVeloice
Founded: 2016
India
veloice.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Telephony Features
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
Inbound Reporting
IVR / Voice Recognition
Outbound Reporting
Predictive Dialer
Telemarketing Management
Voice & Data Integration
VoIP
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Integrations
WordPress
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