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About

Dzinga is a cloud-based platform for business communications that allows companies to connect with customers via phone, web, and multi-channel messaging through a single, simple web interface. Dzinga collects all your communications across all channels in one place. Your agents may attend to phone calls, SMS, texts sent on popular mobile messaging services, and webchats through a single dashboard. No more switching between multiple apps. Everything is grouped together and organized in a clean, simple, cross-platform web interface. The business telephony system by Dzinga automatically sends every call to the optimal branch, person, or device depending on who's calling, when, and why. No missed calls - no missed business opportunities. Widgets prompt your website visitors to start a live conversation with your agent "here and now". Each conversation is a sales opportunity.

About

See your data in a visual form when you log in to the portal. Big or small, new or old, everything gets sorted out automatically to dash out instant charts, reports, statistics, and evaluations. The latest technology, SIP Trunks in the backend, and multiple systems ensure that there are no call drops and the platform is seamless. Its scalability provides flexibility and offers large bandwidth to accommodate any sudden rush. Receive unlimited parallel calls, no restrictions on channels too. All plans come bundled with all features. Our pay-as-you-go model is based on a transparent billing system that lets you pick your usage and control the costs. Gain control over your company’s telephony experience. Record all inbound and outbound calls for compliance, audit, training, or enhancing customer experience. Access the call records anytime via the dashboard. Get prompt alerts via SMS or email or see the notifications in the dashboard.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Cloud telephony solution for companies

Audience

Businesses seeking a solution to gain control over their company’s telephony experience and improve their communication services

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

€14 per user per month
Free Version Supported
Free Trial Supported

Pricing

$12.55 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Dzinga
Founded: 2017
Poland
dzinga.com

Company Information

Veloice
Founded: 2016
India
veloice.com

Alternatives

banter

banter

banter.io

Alternatives

Categories

Telephony Supported

Categories

Telephony Supported

Telephony Features

Auto-Dialer Not Supported
Call Center Management Not Supported
Call Monitoring Supported
Contact Management Supported
Inbound Reporting Supported
IVR / Voice Recognition Supported
Outbound Reporting Supported
Predictive Dialer Not Supported
Telemarketing Management Not Supported
Voice & Data Integration Supported
VoIP Supported

Integrations

WordPress Supported

Integrations

WordPress Not Supported
Claim Dzinga and update features and information
Claim Dzinga and update features and information
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Claim Veloice and update features and information