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About

Use DoneDone Projects instead of messy spreadsheets or bulky software for bug, task, and issue tracking. No more wondering where things are at or who's working on what. Auto-forward company email to a DoneDone Mailbox to streamline communication between your support team and customers. No more headaches with ccs, broken email chains, and unruly threads. DoneDone makes workflow management easy. Use our time-tested bug, task tracking, customer help desk, or hiring workflows or create a custom workflow that fits your unique business needs. Link internal tasks to a support conversation so your developers and support staff can collaborate in the same simple app. DoneDone helps engineering teams, support staff, and customers work together better. Keep your team on track by integrating DoneDone with the tools you’re already using to communicate with your team.

About

Sidequest combines the best of both worlds and brings the power of industry-grade issue management to your workplace. Send, receive and monitor your personal and team tasks. Always have a shared understanding about the status of tasks so you'll no longer need to wonder: Is it done? Is it still pending? Who is looking after it? What's the deadline? Use the power of native Slack threads to communicate right inside tasks, creating a shared task history and reducing ambiguity. Provide each Slack workspace member with a personal task inbox, and set up additional shared inboxes in channels – these are great for IT, HR, infrastructure and other internal helpdesks.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Task management, and customer support solution for companies

Audience

Companies that need professional helpdesks and personal task managers in one platform

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$4 per user per month
Free Version Not Supported
Free Trial Not Supported

Pricing

$1.50 per user per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Company Information

DoneDone
United States
www.getdonedone.com

Company Information

Sidequest
Founded: 2020
Germany
www.getsidequest.app/

Alternatives

Alternatives

Wrangle

Wrangle

Wranglesoft
Jira

Jira

Atlassian
Countersoft Gemini

Countersoft Gemini

CounterSoft

Categories

Bug Tracking Supported

Categories

Help Desk Supported
Issue Tracking Supported
Task Management Supported

Bug Tracking Features

Backlog Management Not Supported
Filtering Not Supported
Issue Tracking Supported
Release Management Supported
Task Management Not Supported
Ticket Management Not Supported
Workflow Management Not Supported

Help Desk Features

Alerts / Escalation Supported
Automated Routing Not Supported
Community Forums Not Supported
Customizable Branding Not Supported
Document Storage Supported
Email Integration Not Supported
Incident Management Not Supported
Interaction Tracking Not Supported
IT Asset Management Not Supported
Knowledge Base Not Supported
Known Issue Management Not Supported
Live Chat Not Supported
Multi-Channel Communication Supported
Multiple Brands / Products Not Supported
Network Monitoring Not Supported
Real-time Chat Supported
Self Service Portal Supported
Service Level Agreement (SLA) Management Not Supported
Ticket Management Supported

Integrations

Beanstalk Supported
Bugsnag Supported
Desktop.com Supported
Harvest Supported
KonnectzIT Supported
Rambox Supported
Slack Not Supported
Stackreaction Supported
TestLodge Supported
TestMonitor Supported

Integrations

Beanstalk Not Supported
Bugsnag Not Supported
Desktop.com Not Supported
Harvest Not Supported
KonnectzIT Not Supported
Rambox Not Supported
Slack Supported
Stackreaction Not Supported
TestLodge Not Supported
TestMonitor Not Supported
Claim DoneDone and update features and information
Claim DoneDone and update features and information
Claim Sidequest and update features and information
Claim Sidequest and update features and information